Company lists · Data refreshed September 2026

Top 25 Contact center analytics software companies based in the United Kingdom

RevenueBase identified 112 contact center analytics software companies headquartered in the United Kingdom as of September 2026 and tracks 2,596 professional contacts across them, including 931 with verified work emails. London is the largest hub.

This list covers contact center analytics software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
112Companies
2,596Contacts tracked
931Verified emails
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The 25 largest contact center analytics software companies based in the United Kingdom

Ranked by team size
Top 25 of 112 contact center analytics software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to contact center analytics software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceKingston Upon Hull, United KingdomHQ checked Sep 27, 20261,001-5,000490 contacts →

Indirect evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceReigate, United KingdomHQ checked Sep 27, 202651-200247 contacts →

Indirect evidence

“Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, giving you the power to: • Fill attribution…”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceBristol, United KingdomHQ checked Sep 27, 202651-200131 contacts →

Indirect evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceLondon, United KingdomHQ checked Sep 27, 202651-200127 contacts →

Strong evidence

“Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceCrawley, United KingdomHQ checked Sep 27, 202651-20067 contacts →

Indirect evidence

“We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.”

Source: RevenueBase Database · checked Sep 27, 2026
6Strong evidenceLondon, United KingdomHQ checked Sep 27, 202651-20063 contacts →

Strong evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceMiddlesbrough, United KingdomHQ checked Sep 27, 202651-20054 contacts →

Strong evidence

“evaluagent gives contact centers complete visibility across every interaction – human and AI.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceExeter, United KingdomHQ checked Sep 27, 202651-20050 contacts →

Strong evidence

“BPA Quality is a woman owned business that provides contact centres with the insights to engineer great customer experiences every time through our expertise in quality…”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceEasingwold, United KingdomHQ checked Sep 27, 202651-20049 contacts →

Partial evidence

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceEast Kilbride, United KingdomHQ checked Sep 27, 202611-5036 contacts →

Strong evidence

“As the UK and Ireland’s longest serving trusted advisor to the Contact Centre industry, SVL has grown to become a leading provider of unified cloud communications and telephony…”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 27, 202611-5035 contacts →

Indirect evidence

“The iovox AI platform unlocks the potential of every customer conversation, from calls and texts to chats.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceLondon, United KingdomHQ checked Sep 27, 202611-5033 contacts →

Partial evidence

“Recordsure provides regulated industries with market-leading AI-driven speech and document analytics tools specifically designed to enable organisations to deliver compliance…”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 27, 202611-5030 contacts →

Indirect evidence

“RocketPhone.ai empowers organisations to unlock the full potential of their customer conversations by transforming them into actionable insights.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceStafford, United KingdomHQ checked Sep 27, 202651-20028 contacts →

Strong evidence

“Ctalk develops contact centre software.”

Source: RevenueBase Database · checked Sep 27, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 27, 202611-5028 contacts →

Partial evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 27, 2026
16Strong evidenceLondon, United KingdomHQ checked Sep 27, 202611-5025 contacts →

Strong evidence

“Noetica are a provider of Customer Interaction Management software for use in contact centres.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceUnited KingdomHQ checked Sep 27, 202651-20025 contacts →

Indirect evidence

“Anana delivers advanced customer experience technology and direction.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceManchester, United KingdomHQ checked Sep 27, 202611-5024 contacts →

Indirect evidence

“Empower agents and amazing things happen.”

Source: RevenueBase Database · checked Sep 27, 2026
19Strong evidenceChristchurch, United KingdomHQ checked Sep 27, 202611-5024 contacts →

Strong evidence

“Datatrack is a technology leader through its development of communications analytics software.”

Source: RevenueBase Database · checked Sep 27, 2026
20Strong evidenceCheltenham, United KingdomHQ checked Sep 27, 202611-5022 contacts →

Strong evidence

“Blackchair helps enterprises industrialise how Contact Center platforms are built, operated, and optimised for the AI era.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceLeeds, United KingdomHQ checked Sep 27, 202611-5022 contacts →

Indirect evidence

“Liquid Voice helps organisations capture communications, maintain reliable and defensible records, and turn interactions into evidence, accountability and practical operational…”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceMilton Keynes, United KingdomHQ checked Sep 27, 202611-5021 contacts →

Indirect evidence

“Which marketing campaigns and sources generate phone calls and sales?”

Source: RevenueBase Database · checked Sep 27, 2026
23Strong evidenceGlasgow, United KingdomHQ checked Sep 27, 20261-1016 contacts →

Strong evidence

“Established since 2004, we provide Enterprise CRM & Telephony Systems for Contact Centres, which help to drive performance improvement, customer engagement & compliance.”

Source: RevenueBase Database · checked Sep 27, 2026
24Partial evidenceNorth West, United KingdomHQ checked Sep 27, 20261,001-5,00016 contacts →

Partial evidence

“Contact 07541005959 for any enquiries”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceManchester, United KingdomHQ checked Sep 27, 202611-5013 contacts →

Indirect evidence

“The future of customer experience Our cutting-edge solutions are designed to empower businesses like yours to provide exceptional customer experiences that set you apart from the…”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 112 contact center analytics software companies based in the United Kingdom

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Contact center analytics software companies based in the United Kingdom at a glance

As of Sep 27, 2026
35.9%Verified-email coverage
23.2Average contacts per company
11-50Median size (employees)
33.0%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
33
11-50
51
51-200
23
201-500
3
1,001-5,000
2

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 112 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center analytics software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “contact center analytics software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center analytics software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center analytics software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 931 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center analytics software companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center analytics software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center analytics software companies are there based in the United Kingdom?

RevenueBase identified 112 contact center analytics software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

RESQ, headquartered in Kingston Upon Hull, tops this list with the largest team on record.

Which city has the most contact center analytics software companies?

London leads with 37 headquartered companies, followed by Glasgow (4) and Manchester (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 931 verified decision-maker contacts tracked across these 112 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.