Company lists · Data refreshed September 2026

Top 25 AI help desk software companies worldwide

RevenueBase identified 1,370 AI help desk software companies worldwide as of September 2026 and tracks 19,012 professional contacts across them, including 4,829 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI help desk software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI help desk software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
1,370Companies
19,012Contacts tracked
4,829Verified emails
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The 25 largest AI help desk software companies worldwide

Ranked by team size
Top 25 of 1,370 AI help desk software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI help desk software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 27, 20261,001-5,0001,991 contacts →

Indirect evidence

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,444 contacts →

Partial evidence

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20261,001-5,0001,316 contacts →

Indirect evidence

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceSunnyvale, CA, United StatesHQ checked Sep 27, 2026501-1,000759 contacts →

Partial evidence

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceLarnaca, CyprusHQ checked Sep 27, 2026201-500438 contacts →

Partial evidence

“Omilia is the global standard for AI-driven customer service transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceLund, SwedenHQ checked Sep 27, 2026201-500399 contacts →

Partial evidence

“Lime is the Customer Journey platform that helps companies make their customers fall in love with them.”

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceRedwood City, CA, United StatesHQ checked Sep 27, 2026201-500373 contacts →

Strong evidence

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceNoisy-le-grand, FranceHQ checked Sep 27, 2026201-500366 contacts →

Partial evidence

“AI in IT only matters when it delivers results.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 27, 2026501-1,000344 contacts →

Partial evidence

“Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceSan Jose, CA, United StatesHQ checked Sep 27, 202651-200228 contacts →

Partial evidence

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceUniversity City, MO, United StatesHQ checked Sep 27, 202651-200222 contacts →

Indirect evidence

“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceMiami, FL, United StatesHQ checked Sep 27, 202651-200206 contacts →

Indirect evidence

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceMiami, FL, United StatesHQ checked Sep 27, 2026201-500179 contacts →

Partial evidence

“BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceRemoto, BrazilHQ checked Sep 27, 202651-200178 contacts →

Partial evidence

“Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.”

Source: RevenueBase Database · checked Sep 27, 2026
15Partial evidenceMumbai, IndiaHQ checked Sep 27, 202651-200157 contacts →

Partial evidence

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceCórdoba, ArgentinaHQ checked Sep 27, 202651-200150 contacts →

Indirect evidence

“Customer Support Suite”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 202651-200141 contacts →

Partial evidence

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Source: RevenueBase Database · checked Sep 27, 2026
18Strong evidenceSouthlake, TX, United StatesHQ checked Sep 27, 202651-200132 contacts →

Strong evidence

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidencePalo Alto, CA, United StatesHQ checked Sep 27, 202651-200123 contacts →

Partial evidence

“Atomicwork is the complete ITSM and ESM platform, run by AI Coworkers and governed by Enterprise IT.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceDublin, CA, United StatesHQ checked Sep 27, 202651-200119 contacts →

Partial evidence

“Emplay, incubated by SAP.io, harnesses AI and Hyper Automation to propel enterprises towards self-sufficiency.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceBangalore, IndiaHQ checked Sep 27, 202651-200108 contacts →

Indirect evidence

“Verloop.io is the world's leading customer support automation platform.”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 202651-20099 contacts →

Indirect evidence

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceChantilly, VA, United StatesHQ checked Sep 27, 202651-20093 contacts →

Partial evidence

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceZurich, SwitzerlandHQ checked Sep 27, 202651-20092 contacts →

Indirect evidence

“Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide.”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 27, 202651-20091 contacts →

Indirect evidence

“Simplify work.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 1,370 AI help desk software companies worldwide

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AI help desk software companies worldwide at a glance

As of Sep 27, 2026
25.4%Verified-email coverage
13.9Average contacts per company
1-10Median size (employees)
2.9%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
938
11-50
320
51-200
83
201-500
17
501-1,000
7
1,001-5,000
5

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI help desk software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for AI help desk software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “AI help desk software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI help desk software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI help desk software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 4,829 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI help desk software companies by location

6 lists · largest first

Every AI help desk software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI help desk software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI help desk software companies are there worldwide?

RevenueBase identified 1,370 AI help desk software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quantanite, headquartered in London, tops this list with the largest team on record.

Which country has the most AI help desk software companies?

The United States leads with 271 companies, followed by India (107) and the United Kingdom (68). Every AI help desk software companies list by country and city is linked on this page.

Which city has the most AI help desk software companies?

London leads with 40 headquartered companies, followed by San Francisco (38) and Dubai (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,829 verified decision-maker contacts tracked across these 1,370 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.