Company lists · Data refreshed September 2026

Top 21 AI help desk software companies based in the United Kingdom

RevenueBase identified 68 AI help desk software companies headquartered in the United Kingdom as of September 2026 and tracks 2,323 professional contacts across them, including 451 with verified work emails. London is the largest hub.

This list covers AI help desk software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
68Companies
2,323Contacts tracked
451Verified emails
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The 21 largest AI help desk software companies based in the United Kingdom

Ranked by team size
Top 21 of 68 AI help desk software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI help desk software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 27, 20261,001-5,0001,991 contacts →

Indirect evidence

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Source: RevenueBase Database · checked Sep 27, 2026
2Strong evidenceLondon, United KingdomHQ checked Sep 27, 202611-5027 contacts →

Strong evidence

“With over 30 years of industry experience, we offer service desk software designed to adapt seamlessly to your organisation's needs, powered by Solvyr®, our AI engine that…”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceManchester, United KingdomHQ checked Sep 27, 202611-5026 contacts →

Partial evidence

“Ciptex: The AI-First Customer Service Platform We revolutionise customer service with our comprehensive AI-first platform, enhancing customer experiences and operational…”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceNewcastle Under Lyme, United KingdomHQ checked Sep 27, 202611-5022 contacts →

Strong evidence

“Parker Software is the UK leader in business process automation, secure live chat and generative AI servers.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceMarple, United KingdomHQ checked Sep 27, 202611-5014 contacts →

Strong evidence

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 27, 202651-20010 contacts →

Partial evidence

“Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceLondon, United KingdomHQ checked Sep 27, 202611-5010 contacts →

Indirect evidence

“Alana transforms customer service by delivering intuitive, human-like interactions that enhance satisfaction and drive business results.”

Source: RevenueBase Database · checked Sep 27, 2026
8Partial evidenceLondon, United KingdomHQ checked Sep 27, 202611-507 contacts →

Partial evidence

“Pri0r1ty is an AI driven, human delivered SaaS services platform built to support SME’s with AI agents.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceLondon, United KingdomHQ checked Sep 27, 20261-107 contacts →

Partial evidence

“Harriet is the control plane for AI inside your organisation.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceLondon, United KingdomHQ checked Sep 27, 20261-107 contacts →

Partial evidence

“Converso is an AI-native customer support platform built for modern SaaS teams.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceWarrington, United KingdomHQ checked Sep 27, 202611-506 contacts →

Partial evidence

“OneWizard is a flexible, multi-module AI-powered SaaS platform for forward-thinking companies looking to optimize operations, automate workflows, and bring structure to their…”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 27, 202611-506 contacts →

Indirect evidence

“At Stobee, we provide the space for you to enhance customer interactions, making more memorable meaningful relationships.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceCardiff, United KingdomHQ checked Sep 27, 202611-505 contacts →

Partial evidence

“SystemsX is a UK-based technology company specialising in creating complete solutions by integrating AI and automation.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 27, 202611-505 contacts →

Partial evidence

“Myned’s flagship product, Nyx, is a ground-breaking, fully autonomous IT Service Desk agent that transforms IT support with its human-like intelligence.”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceWeybridge, United KingdomHQ checked Sep 27, 20261-104 contacts →

Indirect evidence

“EasiChat is the ultimate in Customer Service Live Chat solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceLondon, United KingdomHQ checked Sep 27, 20261-104 contacts →

Partial evidence

“HelpDocs is AI-powered knowledge base platform for fast-growing teams.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceEdinbugh, United KingdomHQ checked Sep 27, 20261-104 contacts →

Strong evidence

“Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceIpswich, United KingdomHQ checked Sep 27, 202651-2003 contacts →

Partial evidence

“Awaken is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with…”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceAberdeen, United KingdomHQ checked Sep 27, 20261-102 contacts →

Partial evidence

“GoRaven is redefining how businesses handle customer interactions with AI-powered employees that work around the clock.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceCheltenham, United KingdomHQ checked Sep 27, 20261-101 contacts →

Partial evidence

“At INSINTO, we believe AI should be intuitive, accessible, and genuinely useful.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceBradford, United KingdomHQ checked Sep 27, 20261-101 contacts →

Partial evidence

“OMNIXCO LTD offers AI for CX.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 21 of 68 AI help desk software companies based in the United Kingdom

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AI help desk software companies based in the United Kingdom at a glance

As of Sep 27, 2026
19.4%Verified-email coverage
34.2Average contacts per company
1-10Median size (employees)
58.8%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
44
11-50
20
51-200
3
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 68 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI help desk software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “AI help desk software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI help desk software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI help desk software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 451 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI help desk software companies by metro

  • AI help desk software companies in London40

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI help desk software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI help desk software companies are there based in the United Kingdom?

RevenueBase identified 68 AI help desk software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quantanite, headquartered in London, tops this list with the largest team on record.

Which city has the most AI help desk software companies?

London leads with 40 headquartered companies, followed by Bradford (2) and Manchester (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 451 verified decision-maker contacts tracked across these 68 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.