Company lists · Data refreshed September 2026

Top 25 AI help desk software companies based in the United States

RevenueBase identified 271 company matches for AI help desk software companies associated with the United States as of September 2026 and tracks 8,355 professional contacts across them, including 2,611 with verified work emails. San Francisco is the largest hub.

This list covers company matches for AI help desk software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
271Companies
8,355Contacts tracked
2,611Verified emails
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The 25 largest AI help desk software companies based in the United States

Ranked by team size
Top 25 of 271 company matches for AI help desk software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchSunnyvale, CA, United StatesHQ recorded Sep 27, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchRedwood City, CA, United StatesHQ recorded Sep 27, 2026201-500373 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchSanta Clara, CA, United StatesHQ recorded Sep 27, 2026501-1,000344 contacts →

Exact match

“Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchSan Jose, CA, United StatesHQ recorded Sep 27, 202651-200228 contacts →

Exact match

“Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchUniversity City, MO, United StatesHQ recorded Sep 27, 202651-200222 contacts →

Exact match

“As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMiami, FL, United StatesHQ recorded Sep 27, 202651-200206 contacts →

Exact match

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMiami, FL, United StatesHQ recorded Sep 27, 2026201-500179 contacts →

Exact match

“BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200141 contacts →

Exact match

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSouthlake, TX, United StatesHQ recorded Sep 27, 202651-200132 contacts →

Exact match

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 202651-200123 contacts →

Exact match

“Atomicwork is the complete ITSM and ESM platform, run by AI Coworkers and governed by Enterprise IT.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchDublin, CA, United StatesHQ recorded Sep 27, 202651-200119 contacts →

Exact match

“Emplay, incubated by SAP.io, harnesses AI and Hyper Automation to propel enterprises towards self-sufficiency.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-20099 contacts →

Exact match

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchChantilly, VA, United StatesHQ recorded Sep 27, 202651-20093 contacts →

Exact match

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSan Jose, CA, United StatesHQ recorded Sep 27, 202651-20091 contacts →

Exact match

“Simplify work.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchOrem, UT, United StatesHQ recorded Sep 27, 202651-20085 contacts →

Exact match

“Nanoheal by HFN Inc, is a patented predictive and cognitive workplace automation software for technology support providers, Managed Service Providers, large OEMs, and SMB IT…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchLos Angeles, CA, United StatesHQ recorded Sep 27, 202651-20078 contacts →

Exact match

“3GC Group is now part of Pandoblox, the AI-Powered Service as Software (SaS) company built for mid-market operators.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchAustin, TX, United StatesHQ recorded Sep 27, 202651-20074 contacts →

Exact match

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchFrisco, TX, United StatesHQ recorded Sep 27, 202611-5066 contacts →

Exact match

“Jugl is an AI-powered customer experience platform designed to help small and mid-sized businesses manage customer conversations and support requests efficiently.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-20059 contacts →

Exact match

“Giga builds and deploys AI support agents for the largest companies in the world.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-20057 contacts →

Exact match

“Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchAustin, TX, United StatesHQ recorded Sep 27, 202651-20056 contacts →

Exact match

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchCampbell, CA, United StatesHQ recorded Sep 27, 202651-20044 contacts →

Exact match

“WorkHub is transforming how businesses deliver customer support with intelligent, always-on AI agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchNewark, DE, United StatesHQ recorded Sep 27, 202651-20041 contacts →

Exact match

“Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences-without any coding.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 271 AI help desk software companies based in the United States

See the full list, filter by size, metro and specialty, and access 2,611 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI help desk software companies based in the United States at a glance

As of Sep 27, 2026
31.3%Verified-email coverage
30.8Average contacts per company
1-10Median size (employees)
14.0%Largest-city concentration · San Francisco
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
142
11-50
81
51-200
37
201-500
6
501-1,000
3
1,001-5,000
2

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 271 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “AI help desk software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,611 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI help desk software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI help desk software companies are there based in the United States?

RevenueBase identified 271 company matches for AI help desk software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Intercom tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most AI help desk software companies?

San Francisco leads with 38 company records, followed by New York (13) and Austin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,611 professional contacts with verified work emails tracked across these 271 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.