Company lists · Data refreshed September 2026

Top 25 AI customer engagement companies worldwide

RevenueBase identified 13,922 AI customer engagement companies worldwide as of September 2026 and tracks 310,378 professional contacts across them, including 85,805 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI customer engagement companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for AI customer engagement companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
13,922Companies
310,378Contacts tracked
85,805Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest AI customer engagement companies worldwide

Ranked by team size
Top 25 of 13,922 AI customer engagement companies worldwide, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer engagement companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBoston, MA, United StatesHQ checked Sep 19, 202610001+20,235 contacts →

Partial evidence

“Publicis Sapient is a technology company that provides enterprise AI platforms and services.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceFort Lauderdale, FL, United StatesHQ checked Sep 19, 202610001+17,310 contacts →

Partial evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 19, 2026
3Strong evidenceWashington, DC, United StatesHQ checked Sep 19, 202610001+15,457 contacts →

Strong evidence

“ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceHoboken, NJ, United StatesHQ checked Sep 19, 20265,001-10,00010,721 contacts →

Partial evidence

“NiCE is transforming the world with AI that puts people first.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 19, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceCampbell, CA, United StatesHQ checked Sep 19, 202610001+8,461 contacts →

Strong evidence

“24]7.aicustomer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceDubai, United Arab EmiratesHQ checked Sep 19, 202610001+7,986 contacts →

Indirect evidence

“Say hAI to iSON!”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceMenlo Park, CA, United StatesHQ checked Sep 19, 20265,001-10,0007,347 contacts →

Partial evidence

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
9Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceWaltham, MA, United StatesHQ checked Sep 19, 20265,001-10,0006,319 contacts →

Partial evidence

“Pega provides the leading AI-powered platform for enterprise transformation.”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceNorcross, GA, United StatesHQ checked Sep 19, 202610001+4,785 contacts →

Partial evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 19, 2026
12Strong evidenceNew York, NY, United StatesHQ checked Sep 19, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceMelville, NY, United StatesHQ checked Sep 19, 20265,001-10,0003,852 contacts →

Partial evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceBurlington, MA, United StatesHQ checked Sep 19, 202610001+3,544 contacts →

Partial evidence

“Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceBagneux, FranceHQ checked Sep 19, 20261,001-5,0003,472 contacts →

Partial evidence

“Quadient designs and builds human-centered, AI-driven automation solutions for business communications.”

Source: RevenueBase Database · checked Sep 19, 2026
16Strong evidenceNacogdoches, TX, United StatesHQ checked Sep 19, 20261,001-5,0002,964 contacts →

Strong evidence

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceStockholm, SwedenHQ checked Sep 19, 20261,001-5,0002,934 contacts →

Partial evidence

“Sinch’s vision is to connect every business with every customer, everywhere in the world.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceBoston, MA, United StatesHQ checked Sep 19, 20261,001-5,0002,789 contacts →

Indirect evidence

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 19, 20261,001-5,0002,584 contacts →

Strong evidence

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceNoida, IndiaHQ checked Sep 19, 20265,001-10,0002,270 contacts →

Partial evidence

“We are revenue AI-X-lerators.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceSan Jose, CA, United StatesHQ checked Sep 19, 20261,001-5,0002,120 contacts →

Partial evidence

“Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261,001-5,0001,991 contacts →

Partial evidence

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidenceRidgefield, CT, United StatesHQ checked Sep 19, 20261,001-5,0001,777 contacts →

Partial evidence

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Source: RevenueBase Database · checked Sep 19, 2026
24Strong evidenceScottsdale, AZ, United StatesHQ checked Sep 19, 20261,001-5,0001,638 contacts →

Strong evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceSan Ramon, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,473 contacts →

Partial evidence

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 13,922 AI customer engagement companies worldwide

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 85,805 reachable decision-makers.

Free signup · no credit card

View the full list →

AI customer engagement companies worldwide at a glance

As of Sep 19, 2026
27.6%Verified-email coverage
22.3Average contacts per company
1-10Median size (employees)
2.8%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
9,411
11-50
3,344
51-200
789
201-500
206
501-1,000
65
1,001-5,000
60
5,001-10,000
14
10001+
22

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer engagement companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for AI customer engagement companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “AI customer engagement companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer engagement companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI customer engagement companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 85,805 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer engagement companies by location

67 lists · largest first

Every AI customer engagement companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer engagement companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer engagement companies are there worldwide?

RevenueBase identified 13,922 AI customer engagement companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Publicis Sapient, headquartered in Boston, tops this list with the largest team on record.

Which country has the most AI customer engagement companies?

The United States leads with 2,668 companies, followed by India (1,322) and the United Kingdom (695). Every AI customer engagement companies list by country and city is linked on this page.

Which city has the most AI customer engagement companies?

London leads with 396 headquartered companies, followed by San Francisco (233) and Dubai (183).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 85,805 verified decision-maker contacts tracked across these 13,922 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 13,922 AI customer engagement companies worldwide. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.