Company lists · Data refreshed September 2026
Top 25 AI customer engagement companies worldwide
RevenueBase identified 13,922 AI customer engagement companies worldwide as of September 2026 and tracks 310,378 professional contacts across them, including 85,805 with verified work emails. The United States is the largest market and London the largest hub.
This list covers AI customer engagement companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for AI customer engagement companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer engagement companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 20,235 contacts → | ||||
Partial evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 17,310 contacts → | ||||
Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 15,457 contacts → | ||||
Strong evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 6,319 contacts → | ||||
Partial evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2,934 contacts → | ||||
Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,789 contacts → | ||||
Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,270 contacts → | ||||
Partial evidence “We are revenue AI-X-lerators.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2,120 contacts → | ||||
Partial evidence “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1,777 contacts → | ||||
Partial evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,638 contacts → | ||||
Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,473 contacts → | ||||
Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer engagement companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer engagement companies.
- Partial evidence
- Its own public description names part of AI customer engagement companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer engagement companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 13,922 AI customer engagement companies worldwide
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 85,805 reachable decision-makers.
Free signup · no credit card
AI customer engagement companies worldwide at a glance
As of Sep 19, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer engagement companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for AI customer engagement companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “AI customer engagement companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer engagement companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer engagement companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 85,805 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer engagement companies by location
67 lists · largest firstEvery AI customer engagement companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- AI customer engagement companies based in the United States2,668
- AI customer engagement companies based in India1,322
- AI customer engagement companies based in the United Kingdom695
- AI customer engagement companies based in Brazil569
- AI customer engagement companies based in Canada381
- AI customer engagement companies based in Germany271
- AI customer engagement companies based in Australia260
- AI customer engagement companies based in France246
- AI customer engagement companies based in the United Arab Emirates234
- AI customer engagement companies based in Spain225
- AI customer engagement companies based in the Netherlands185
- AI customer engagement companies based in Pakistan181
- AI customer engagement companies based in Italy107
- AI customer engagement companies based in Türkiye106
- AI customer engagement companies based in South Africa101
- AI customer engagement companies based in Argentina98
- AI customer engagement companies based in Mexico98
- AI customer engagement companies based in Israel93
- AI customer engagement companies based in Colombia88
- AI customer engagement companies based in Sweden68
- AI customer engagement companies based in Poland67
- AI customer engagement companies based in Indonesia52
- AI customer engagement companies based in Malaysia52
- AI customer engagement companies based in Japan50
- AI customer engagement companies based in Chile49
- AI customer engagement companies based in Finland43
- AI customer engagement companies based in Switzerland43
- AI customer engagement companies based in Portugal42
- AI customer engagement companies based in Saudi Arabia42
- AI customer engagement companies based in Belgium39
- AI customer engagement companies based in Austria37
- AI customer engagement companies based in Ireland37
- AI customer engagement companies based in Denmark31
- AI customer engagement companies based in South Korea31
- AI customer engagement companies based in Norway28
- AI customer engagement companies based in Estonia26
- AI customer engagement companies based in Hong Kong26
- AI customer engagement companies based in Taiwan26
Cities
- AI customer engagement companies based in San Francisco, United States232
- AI customer engagement companies based in New York, United States171
- AI customer engagement companies based in Sao Paulo, Brazil171
- AI customer engagement companies based in Toronto, Canada133
- AI customer engagement companies based in Bangalore, India112
- AI customer engagement companies based in Bengaluru, India101
- AI customer engagement companies based in Hyderabad, India89
- AI customer engagement companies based in Miami, United States86
- AI customer engagement companies based in Pune, India86
- AI customer engagement companies based in Mumbai, India81
- AI customer engagement companies based in Austin, United States76
- AI customer engagement companies based in Noida, India73
- AI customer engagement companies based in Los Angeles, United States65
- AI customer engagement companies based in Chennai, India60
- AI customer engagement companies based in Gurugram, India53
- AI customer engagement companies based in Dover, United States51
- AI customer engagement companies based in Boston, United States43
- AI customer engagement companies based in Atlanta, United States39
- AI customer engagement companies based in San Jose, United States37
- AI customer engagement companies based in Wilmington, United States37
- AI customer engagement companies based in Palo Alto, United States36
- AI customer engagement companies based in Seattle, United States36
- AI customer engagement companies based in Vancouver, Canada36
- AI customer engagement companies based in San Diego, United States34
- AI customer engagement companies based in Chicago, United States33
- AI customer engagement companies based in Montreal, Canada33
- AI customer engagement companies based in Dallas, United States32
- AI customer engagement companies based in Belo Horizonte, Brazil29
- AI customer engagement companies based in Gurgaon, India27
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer engagement companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer engagement companies are there worldwide?
RevenueBase identified 13,922 AI customer engagement companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Publicis Sapient, headquartered in Boston, tops this list with the largest team on record.
Which country has the most AI customer engagement companies?
The United States leads with 2,668 companies, followed by India (1,322) and the United Kingdom (695). Every AI customer engagement companies list by country and city is linked on this page.
Which city has the most AI customer engagement companies?
London leads with 396 headquartered companies, followed by San Francisco (233) and Dubai (183).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 85,805 verified decision-maker contacts tracked across these 13,922 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
Ready to reach these companies? Verified emails and direct dials for all 13,922 AI customer engagement companies worldwide. Start with a free account, no credit card.
Download this list →Related lists
Browse the directory
Browse: Companies home · Lists by location · New lists
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.