Company lists · Data refreshed September 2026

Top 25 AI customer engagement companies based in San Francisco, United States

RevenueBase identified 232 AI customer engagement companies headquartered in San Francisco, United States as of September 2026 and tracks 19,505 professional contacts across them, including 8,498 with verified work emails. San Francisco is the largest hub.

This list covers AI customer engagement companies headquartered in San Francisco, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
232Companies
19,505Contacts tracked
8,498Verified emails
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The 25 largest AI customer engagement companies based in San Francisco, United States

Ranked by team size
Top 25 of 232 AI customer engagement companies based in San Francisco, United States, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer engagement companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 19, 2026
2Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,444 contacts →

Strong evidence

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,316 contacts →

Partial evidence

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 20261,001-5,0001,050 contacts →

Partial evidence

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Source: RevenueBase Database · checked Sep 19, 2026
5Strong evidenceSan Francisco, United StatesHQ checked Sep 19, 20261,001-5,000906 contacts →

Strong evidence

“Crescendo is the AI-Native Customer Experience Platform.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026501-1,000771 contacts →

Strong evidence

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026501-1,000622 contacts →

Partial evidence

“ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.”

Source: RevenueBase Database · checked Sep 19, 2026
8Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500561 contacts →

Strong evidence

“Sierra helps businesses build better, more human customer experiences with AI.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500475 contacts →

Partial evidence

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Source: RevenueBase Database · checked Sep 19, 2026
10Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500321 contacts →

Strong evidence

“The leading provider of enterprise AI agents for customer service.”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500294 contacts →

Strong evidence

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Source: RevenueBase Database · checked Sep 19, 2026
12Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026501-1,000294 contacts →

Strong evidence

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
13Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200234 contacts →

Partial evidence

“Gnani AI is the frontier Voice AI company the world runs on.”

Source: RevenueBase Database · checked Sep 19, 2026
14Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500218 contacts →

Strong evidence

“For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceSan Francisco, United StatesHQ checked Sep 19, 202651-200218 contacts →

Partial evidence

“Artisan builds AI employees.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500203 contacts →

Partial evidence

“ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.”

Source: RevenueBase Database · checked Sep 19, 2026
17Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200182 contacts →

Partial evidence

AI that contact centers love”

Source: RevenueBase Database · checked Sep 19, 2026
18Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-500164 contacts →

Strong evidence

“Aktana is the leader in intelligent customer engagement for the global life sciences industry.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200141 contacts →

Strong evidence

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Source: RevenueBase Database · checked Sep 19, 2026
20Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200137 contacts →

Partial evidence

“Rasa is an enterprise platform for building and operating AI agents across chat and voice channels.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200128 contacts →

Partial evidence

“Conversica’s AI Agents help you start effortless conversations that build trust, deepen relationships, and drive growth.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200121 contacts →

Partial evidence

“Reforge provides expert training & AI-powered tools for product teams.”

Source: RevenueBase Database · checked Sep 19, 2026
23Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-200111 contacts →

Strong evidence

“Launched in 2018, Forethought offers the world’s most advanced AI agents for CX-enterprise-ready and built for every customer moment.”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 202651-20097 contacts →

Partial evidence

“Blueshift, headquartered in San Francisco, enables brands to automate and personalize engagement across every marketing channel.”

Source: RevenueBase Database · checked Sep 19, 2026
25Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 19, 2026201-50082 contacts →

Strong evidence

“The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 232 AI customer engagement companies based in San Francisco, United States

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AI customer engagement companies based in San Francisco, United States at a glance

As of Sep 19, 2026
43.6%Verified-email coverage
84.1Average contacts per company
11-50Median size (employees)
100.0%Largest-city concentration · San Francisco
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
102
11-50
83
51-200
27
201-500
10
501-1,000
3
1,001-5,000
5
5,001-10,000
1

Email recency for this list is measured across the whole United States list rather than for San Francisco, so it is reported there. Company counts and contact totals on this page are exact for San Francisco, over 232 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer engagement companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in San Francisco, United States whose own description of what they do matches “AI customer engagement companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer engagement companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI customer engagement companies, and records with no verified work email. Companies headquartered outside San Francisco are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 8,498 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer engagement companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer engagement companies are there based in San Francisco, United States?

RevenueBase identified 232 AI customer engagement companies headquartered in San Francisco, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Zendesk, headquartered in San Francisco, tops this list with the largest team on record.

Which city has the most AI customer engagement companies?

San Francisco leads with 232 headquartered companies, followed by New York (171) and Miami (86).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 8,498 verified decision-maker contacts tracked across these 232 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.