Company lists · Data refreshed September 2026

Top 16 AI customer engagement companies based in Boston, United States

Name: AI customer engagement companies based in Boston, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 43 companies tracked

RevenueBase identified 43 company matches for AI customer engagement companies associated with Boston, United States as of September 2026 and tracks 24,275 professional contacts across them, including 10,404 with verified work emails. Across the United States, San Francisco is the largest hub for this category (232 companies); Boston has 43.

This list covers company matches for AI customer engagement companies associated with Boston, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built

43Companies

24,275Contacts tracked

10,404Verified emails

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The 16 largest AI customer engagement companies based in Boston, United States

Ranked by team size

Top 16 of 43 company matches for AI customer engagement companies based in Boston, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	10001+	20,235 contacts →
	Exact match “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3	Drift, A Salesloft Company	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	501-1,000	163 contacts →
	Exact match “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4	POSH	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	51-200	134 contacts →
	Exact match “Posh is the operational AI layer for financial institutions - a unified platform that serves both customers and employees.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5	Aivo From Engageware	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	51-200	84 contacts →
	Exact match “Aivo’s AI customer agents are the most-used in regulated industries, orchestrating end-to-end journeys that help customers reach the right outcome faster while lowering costs…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6	Cogito Corp	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	201-500	84 contacts →
	Exact match “Cogito combines Emotion and Conversation AI into an innovative platform that provides real-time coaching and guidance to contact center agents, gives supervisors visibility into…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7	Perch Insights	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	45 contacts →
	Exact match “Customer Experience (CX) leaders are constantly in reactive mode, but Perch empowers them with data-driven insights to work proactively, leading to progressively better business…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8	Graph8	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	32 contacts →
	Exact match “graph8 is the autonomous revenue system for B2B teams.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9	Motivemetrics	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	30 contacts →
	Exact match “MotiveMetrics helps advertisers understand and influence the machine intelligence shaping modern customer acquisition.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10	Roojoom	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	28 contacts →
	Exact match “Roojoom is a SaaS technology company helping businesses of all sizes improve productivity and customer experience with AI-powered products built for anyone to use.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11	Awarex	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	27 contacts →
	Exact match “AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities - right out of the box.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12	Shiftcoach By Tori	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	27 contacts →
	Exact match “Helping Hospitality Teams Perform at Their Best: At ShiftCoach, we use AI to help hospitality businesses improve customer interactions in real time.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13	eligen.io	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	11-50	22 contacts →
	Exact match “Eligen automates prescreen marketing efforts with hyper-personalized offers and post-campaign analytics that show exactly where to find lift in your next campaign.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14	Copley	Exact match	Boston, MA, United StatesHQ recorded Sep 19, 2026	1-10	7 contacts →
	Exact match “AI Agents to accelerate & improve customer acquisition.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15	Chipbrain	Exact match	Boston, United StatesHQ recorded Sep 19, 2026	11-50	2 contacts →
	Exact match “ChipBrain is an easy-to-use call analyzer that integrates with Zoom, Hubspot, RingCentral, and more.” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16	Promark AI	Exact match	Boston, United StatesHQ recorded Sep 19, 2026	1-10	1 contacts →
	Exact match “ProMark AI is a cutting-edge software company focused on using artificial intelligence (beta) and automation (live) to help businesses optimize their marketing and sales…” Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “AI customer engagement companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 16 of 43 AI customer engagement companies based in Boston, United States

See the full list, filter by size, metro and specialty, and access 10,404 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI customer engagement companies based in Boston, United States at a glance

As of Sep 19, 2026

42.9%Verified-email coverage

564.5Average contacts per company

11-50Median size (employees)

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured across the whole United States list rather than for Boston, so it is reported there. Company counts and contact totals on this page are exact for Boston, over 43 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with Boston, United States whose business descriptions match “AI customer engagement companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 10,404 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

AI customer engagement companies by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer engagement companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer engagement companies are there based in Boston, United States?

RevenueBase identified 43 company matches for AI customer engagement companies associated with Boston, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Publicis Sapient tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most AI customer engagement companies?

San Francisco leads the United States with 232 company records, followed by New York (171) and Miami (86). Boston has 43.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,404 professional contacts with verified work emails tracked across these 43 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.