In B2B, data isn’t just an operational necessity — it’s a competitive advantage. But too many companies treat data as a byproduct of daily operations, instead of seeing it for what it really is: a product that can be improved, packaged, and monetized.
In 2025, the companies that win will be the ones who treat their B2B company and contact data as a core product — not a “nice-to-have” or an afterthought. Here’s how to think like a product manager for your B2B data and unlock massive ROI.
1. Your Data Needs a Product Roadmap
Every great product has a roadmap — clear goals, timelines, and feature releases. B2B contact and company data should be no different.
Companies that see their data as a “byproduct” tend to let it stagnate. But when it’s treated like a product, companies prioritize enhancements to:
• Data Accuracy: Reduce bad emails, duplicates, and false company details.
• Data Completeness: Ensure every B2B contact has titles, emails, phone numbers, company revenue, and key technographics.
• Data Freshness: Ensure that contact data reflects job changes, promotions, and that company firmographics are up to date.
If your outbound SDR campaigns, LinkedIn ads, and AI models are relying on old or incomplete data, they’re already at a disadvantage. A “data roadmap” makes sure your SDRs, marketing teams, and AI tools are always working with the best version of your data.
Pro Tip: Schedule monthly “data refreshes” just like you would a product update. Treat the refresh as a version release (like v2.0 of your contact data). Track how much bounce rates and ad performance improves.
2. You Need Both Quality and Quantity (But Quality Comes First)
In the early days of B2B lead generation, it was all about “more contacts, more emails, more everything.” But smarter companies have learned that quantity without quality is a trap.
The most effective B2B campaigns (like SDR outbound, LinkedIn advertising, and AI-powered prospecting) require a balance between quality and quantity. Here’s the process that works best:
• Start with quality: Get your first 10,000 contact records to be as clean, accurate, and fresh as possible.
• Find the minimum viable quantity: How many records do you need for outbound SDRs or ad targeting to generate meaningful ROI? This becomes your “baseline.”
• Scale with purpose: Once you know that your quality standard is working, increase volume — but never at the cost of quality.
Why? Because bad data scales badly. If 20% of your email list is invalid, adding 100,000 new records means 20,000 bad emails. If your SDRs waste time on the wrong contacts, you’re burning human capital. Start with fewer, higher-quality records and scale up from there.
Pro Tip: Before buying a large dataset, run a “mini SDR campaign” on a smaller list. Measure your email bounce rate, meeting set rate, and call connect rate. If the data is poor, scale down and prioritize quality.
3. Your Data Has Customers, Not Just Users
Most companies treat their data as an “internal tool” for SDRs, marketers, and analysts. But that’s a missed opportunity. The most sophisticated companies treat those users as customers of the data product.
Ask yourself:
• Who is this data serving? SDRs? Marketing teams? The data science team?
• What do they need it to do? Book more meetings? Lower ad costs? Improve AI predictions?
When you treat the SDR team, marketing team, and ops team as “customers” of the data, you start to design data differently. It’s not just “contacts in a CSV” — it’s a usable, intuitive product that SDRs can search, filter, and prioritize. It’s a list that marketers can upload directly into LinkedIn without worrying about match rates.
Pro Tip: Run a “Voice of the Customer” survey — but for your SDRs, marketers, and data science teams. Ask them what data fields they need most (like LinkedIn URL, industry, or technographics) and prioritize those features in your next data refresh.
4. Data Must Be Packaged and Embedded in Workflow Tools
Data is only valuable if it’s where your team needs it, when they need it. If your B2B data lives in static CSV files or siloed tools, your team is wasting time manually searching, wrangling, and building their own lists. This slows down outbound SDRs, bogs down marketing campaigns, and prevents sales teams from focusing on selling.
Your team shouldn’t have to leave their tools to “go find data.” Instead, embed B2B data directly into workflow tools like Outreach, Salesloft, and LinkedIn Sales Navigator.
If your team is constantly switching tools, pulling lists, and uploading CSV files, you’re losing hours of productive time. The companies that win in 2025 will be the ones that embed data directly into daily workflows.
5. Data Has a Lifecycle — And It Needs Maintenance
Every product has a lifecycle: launch, grow, maintain, and sunset. Data has the same lifecycle, but most companies forget the “maintain” part.
Here’s the reality: B2B data decays. Fast.
• 30%-40% of email addresses go bad every year (people change jobs, get promoted, or leave companies).
• Company revenue, employee counts, and tech stacks change constantly.
If you’re treating B2B data as a product, your job isn’t just to “gather data” — it’s to maintain it, refresh it, and update it on a regular cadence.
• Data freshness scores: Companies are starting to assign freshness scores to B2B contacts, similar to how credit scores are used for consumers. This ensures you know how “fresh” each contact is.
• Automated updates: Invest in systems that detect job changes, M&A activity, and new hires — and automatically update your contact lists.
Pro Tip: Add a “last verified” timestamp on every record. Sort by this field when launching new SDR campaigns or LinkedIn ads to prioritize the freshest data.
The companies that master these principles won’t just use B2B data. They’ll own the future of it.
Mark Feldman
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