Company lists · Data refreshed September 2026
Top 17 Telecom customer experience software providers based in Switzerland
RevenueBase identified 25 telecom customer experience software providers headquartered in Switzerland as of September 2026 and tracks 1,405 professional contacts across them, including 652 with verified work emails. Bern is the largest hub.
This list covers telecom customer experience software providers headquartered in Switzerland, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 17 largest telecom customer experience software providers based in Switzerland
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 203 contacts → | ||||
Indirect evidence “Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber.)*CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 156 contacts → | ||||
Indirect evidence “Luware builds intelligent, cloud-native CX solutions that unlock the full potential of Microsoft Teams for enterprise communication.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 135 contacts → | ||||
Indirect evidence “Bucher + Suter works across contact center, CRM, AI and operations to ensure the entire service ecosystem performs as one connected system.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 88 contacts → | ||||
Strong evidence “DialogWorld gestaltet moderne Customer Experience für Unternehmen in der Schweiz.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 87 contacts → | ||||
Partial evidence “Founded in 1985, Digicall has more than 40 years of experience.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 61 contacts → | ||||
Strong evidence “Nexus Telecom provides telecom management systems including network monitoring, VoIP & VoLTE / IMS service assurance and customer experience information.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 47 contacts → | ||||
Strong evidence “Making our customers’ lives easier with sandsiv+: a smart, reliable, and custom AI-driven enterprise Voice of the Customer software solution for happier customers and more human…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 26 contacts → | ||||
Strong evidence “Dtech Software & Technologies target superior customer experience, reduce risk and cost, and as a result of improved customer profitability, allows companies to engage with each…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 21 contacts → | ||||
Indirect evidence “PROFI CONTACT - KUNDENKONTAKT, SERVICES + TECHNOLOGIE – ALLES AUS EINER HAND Die persönliche Bearbeitung der Kunden mittels verschiedenen Kanälen.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 12 contacts → | ||||
Indirect evidence “Wir sind Ihr kompetenter Partner für Individualentwicklungen, Projektmanagement, Systemmanagement, Consulting, Engineering und Managed Services im Contact Center und Voice Umfeld.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 7 contacts → | ||||
Partial evidence “AUFFALLEND ANDERS Wir sind Recos IC Ein führendes Deutsch/Schweizer Softwareunternehmen, das sich auf die Entwicklung und Implementierung von Third-Party Unified Communications…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4 contacts → | ||||
Strong evidence “Since 2004, Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 3 contacts → | ||||
Partial evidence “Swissvoip SA è una società svizzera altamente specializzata in servizi IT fondata da un gruppo di professionisti con esperienza decennale nel settore delle telecomunicazioni e…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3 contacts → | ||||
Indirect evidence “We connect brands with their audience.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 2 contacts → | ||||
Indirect evidence “Dialutions steht für Lösungen zur Automatisierung des Kundendialogs.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 2 contacts → | ||||
Partial evidence “Wir von einfach innovativ widmen uns ganz der Gestaltung von spannenden Customer Journeys im Kundendialog.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 1 contacts → | ||||
Indirect evidence “Der Multimedia Contact Center Hersteller WBe AG realisiert seit 1992 für den globalen Telekommunikationsmarkt Business Intelligence Plattformen, die den unterschiedlichen…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: telecom customer experience software providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names telecom customer experience software providers.
- Partial evidence
- Its own public description names part of telecom customer experience software providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name telecom customer experience software providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 17 of 25 telecom customer experience software providers based in Switzerland
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Telecom customer experience software providers based in Switzerland at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Switzerland, so it is reported there. Company counts and contact totals on this page are exact for Switzerland, over 25 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom customer experience software providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Switzerland whose own description of what they do matches “telecom customer experience software providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom customer experience software providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among telecom customer experience software providers, and records with no verified work email. Companies headquartered outside Switzerland are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 652 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom customer experience software providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many telecom customer experience software providers are there based in Switzerland?
RevenueBase identified 25 telecom customer experience software providers headquartered in Switzerland as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Expertflow, headquartered in Bern, tops this list with the largest team on record.
Which city has the most telecom customer experience software providers?
Bern leads with 3 headquartered companies, followed by Zurich (3) and Baden (1).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 652 verified decision-maker contacts tracked across these 25 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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