Company lists · Data refreshed September 2026

Top 25 Telecom customer experience software providers worldwide

Name: Telecom customer experience software providers worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 4,990 companies tracked

RevenueBase identified 4,990 telecom customer experience software providers worldwide as of September 2026 and tracks 310,321 professional contacts across them, including 64,234 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers telecom customer experience software providers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for telecom customer experience software providers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

4,990Companies

310,321Contacts tracked

64,234Verified emails

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The 25 largest telecom customer experience software providers worldwide

Ranked by team size

Top 25 of 4,990 telecom customer experience software providers worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to telecom customer experience software providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IQOR	Strong evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 29, 2026	10001+	17,310 contacts →
	Strong evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 29, 2026
2	Startek	Strong evidence	Denver, United StatesHQ checked Sep 29, 2026	10001+	14,976 contacts →
	Strong evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 29, 2026
3	AVAYA	Partial evidence	Morristown, NJ, United StatesHQ checked Sep 29, 2026	5,001-10,000	10,510 contacts →
	Partial evidence “At Avaya, we give our customers the freedom to take their business in the directions that benefit them most.” Source: RevenueBase Database · checked Sep 29, 2026
4	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 29, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 29, 2026
5	Cogent E Services	Strong evidence	Noida, IndiaHQ checked Sep 29, 2026	10001+	7,313 contacts →
	Strong evidence “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Source: RevenueBase Database · checked Sep 29, 2026
6	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 29, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 29, 2026
7	Ringcentral	Partial evidence	Belmont, CA, United StatesHQ checked Sep 29, 2026	5,001-10,000	6,431 contacts →
	Partial evidence “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Source: RevenueBase Database · checked Sep 29, 2026
8	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 29, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 29, 2026
9	CSG	Strong evidence	Englewood, CO, United StatesHQ checked Sep 29, 2026	5,001-10,000	5,874 contacts →
	Strong evidence “CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.” Source: RevenueBase Database · checked Sep 29, 2026
10	Qualtrics	Partial evidence	Provo, United StatesHQ checked Sep 29, 2026	5,001-10,000	5,735 contacts →
	Partial evidence “Qualtrics is the leader in Experience Management.” Source: RevenueBase Database · checked Sep 29, 2026
11	Fusion CX	Strong evidence	Norcross, GA, United StatesHQ checked Sep 29, 2026	10001+	4,785 contacts →
	Strong evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 29, 2026
12	Vikstar Contact Center	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 29, 2026	10001+	3,914 contacts →
	Indirect evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 29, 2026
13	Verint	Indirect evidence	Melville, NY, United StatesHQ checked Sep 29, 2026	5,001-10,000	3,852 contacts →
	Indirect evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 29, 2026
14	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 29, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 29, 2026
15	Quadient	Indirect evidence	Bagneux, FranceHQ checked Sep 29, 2026	1,001-5,000	3,472 contacts →
	Indirect evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 29, 2026
16	Concentrix Limited Company	Strong evidence	Newark, CA, United StatesHQ checked Sep 29, 2026	10001+	3,369 contacts →
	Strong evidence “Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…” Source: RevenueBase Database · checked Sep 29, 2026
17	Quantrics Enterprises INC	Strong evidence	Taytay, PhilippinesHQ checked Sep 29, 2026	5,001-10,000	3,132 contacts →
	Strong evidence “In the Philippines, Quantrics by NQX is redefining customer experience by bringing together the expertise of a global leader and the passion of world-class Filipino talent.” Source: RevenueBase Database · checked Sep 29, 2026
18	Etech Global Services	Strong evidence	Nacogdoches, TX, United StatesHQ checked Sep 29, 2026	1,001-5,000	2,964 contacts →
	Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 29, 2026
19	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 29, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 29, 2026
20	Five9	Strong evidence	San Ramon, CA, United StatesHQ checked Sep 29, 2026	1,001-5,000	2,584 contacts →
	Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 29, 2026
21	Grupo Provider	Indirect evidence	Recife, BrazilHQ checked Sep 29, 2026	1,001-5,000	2,531 contacts →
	Indirect evidence “O Grupo Provider é uma companhia de excelência que atua no Brasil e no Exterior, desenvolvendo soluções inovadoras em produtos e serviços de gestão e operação de Call Center…” Source: RevenueBase Database · checked Sep 29, 2026
22	8x8	Indirect evidence	Campbell, CA, United StatesHQ checked Sep 29, 2026	1,001-5,000	2,444 contacts →
	Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 29, 2026
23	Contax S.A	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 29, 2026	10001+	2,114 contacts →
	Indirect evidence “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Source: RevenueBase Database · checked Sep 29, 2026
24	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 29, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 29, 2026
25	Sykes Philippines	Indirect evidence	Makati City, PhilippinesHQ checked Sep 29, 2026	10001+	1,990 contacts →
	Indirect evidence “Sitel Philippines (formerly SYKES).” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: telecom customer experience software providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names telecom customer experience software providers.
Partial evidence: Its own public description names part of telecom customer experience software providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name telecom customer experience software providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 4,990 telecom customer experience software providers worldwide

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Telecom customer experience software providers worldwide at a glance

As of Sep 29, 2026

20.7%Verified-email coverage

62.2Average contacts per company

11-50Median size (employees)

3.0%Largest-city concentration · Sao Paulo

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

1,471

11-50

1,941

51-200

981

201-500

282

501-1,000

117

1,001-5,000

145

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom customer experience software providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for telecom customer experience software providers are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “telecom customer experience software providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom customer experience software providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among telecom customer experience software providers, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 64,234 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Telecom customer experience software providers by location

38 lists · largest first

Every Telecom customer experience software providers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom customer experience software providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many telecom customer experience software providers are there worldwide?

RevenueBase identified 4,990 telecom customer experience software providers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which country has the most telecom customer experience software providers?

The United States leads with 803 companies, followed by Brazil (442) and India (363). Every telecom customer experience software providers list by country and city is linked on this page.

Which city has the most telecom customer experience software providers?

Sao Paulo leads with 152 headquartered companies, followed by London (76) and Paris (54).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 64,234 verified decision-maker contacts tracked across these 4,990 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.