Company lists · Data refreshed September 2026

Top 25 Telecom customer experience software providers based in Australia

Name: Telecom customer experience software providers based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 78 companies tracked

RevenueBase identified 78 telecom customer experience software providers headquartered in Australia as of September 2026 and tracks 2,086 professional contacts across them, including 347 with verified work emails. Melbourne is the largest hub.

This list covers telecom customer experience software providers headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

78Companies

2,086Contacts tracked

347Verified emails

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The 25 largest telecom customer experience software providers based in Australia

Ranked by team size

Top 25 of 78 telecom customer experience software providers based in Australia, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to telecom customer experience software providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	INVIA	Strong evidence	Macquarie Park, AustraliaHQ checked Sep 29, 2026	51-200	92 contacts →
	Strong evidence “Telcos trust Invia for smart solutions that deliver a better experience for their Enterprise, Government and Business customers.” Source: RevenueBase Database · checked Sep 29, 2026
2	Premier Contact Point PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	11-50	86 contacts →
	Partial evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 29, 2026
3	Startek Australia	Strong evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	n/a	74 contacts →
	Strong evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 29, 2026
4	Chandlercx	Strong evidence	Sydney, AustraliaHQ checked Sep 29, 2026	51-200	57 contacts →
	Strong evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 29, 2026
5	Ipscape	Partial evidence	North Sydney, AustraliaHQ checked Sep 29, 2026	51-200	50 contacts →
	Partial evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 29, 2026
6	Customer Driven Solutions	Strong evidence	Cremorne, AustraliaHQ checked Sep 29, 2026	51-200	44 contacts →
	Strong evidence “Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…” Source: RevenueBase Database · checked Sep 29, 2026
7	Call Design	Partial evidence	Chatswood, AustraliaHQ checked Sep 29, 2026	51-200	41 contacts →
	Partial evidence “Call Design specialises in providing software solutions, support and advice, particularly in the area of Workforce Optimisation, to organisations around the world.” Source: RevenueBase Database · checked Sep 29, 2026
8	Zintel	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	51-200	37 contacts →
	Partial evidence “Founded in New Zealand in 1995, Zintel grew quickly to become a trusted name in Australia and New Zealand (ANZ) telecommunications.” Source: RevenueBase Database · checked Sep 29, 2026
9	VIS Global PTY LTD	Strong evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	11-50	35 contacts →
	Strong evidence “VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions.” Source: RevenueBase Database · checked Sep 29, 2026
10	Cloudwave	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	31 contacts →
	Partial evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 29, 2026
11	Contactspace	Partial evidence	St Leonards, AustraliaHQ checked Sep 29, 2026	11-50	18 contacts →
	Partial evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 29, 2026
12	Centrepal	Indirect evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	11-50	18 contacts →
	Indirect evidence “Your teams already work in Microsoft Teams.” Source: RevenueBase Database · checked Sep 29, 2026
13	Motorone CX	Indirect evidence	Mulgrave, AustraliaHQ checked Sep 29, 2026	51-200	18 contacts →
	Indirect evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 29, 2026
14	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 29, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 29, 2026
15	Lake Corporation PTY LTD	Indirect evidence	Chatswood, AustraliaHQ checked Sep 29, 2026	11-50	13 contacts →
	Indirect evidence “Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.” Source: RevenueBase Database · checked Sep 29, 2026
16	Nuamedia	Partial evidence	Manly, AustraliaHQ checked Sep 29, 2026	11-50	13 contacts →
	Partial evidence “Nuamedia is an Australian technology company building Camlin Connect, an AI-assisted communications platform for designing, running, and improving modern customer-service…” Source: RevenueBase Database · checked Sep 29, 2026
17	Localcom	Indirect evidence	Varsity Lakes, AustraliaHQ checked Sep 29, 2026	11-50	13 contacts →
	Indirect evidence “LocalCom is an Australian owned business (Australia's all in one Telco platform), with a vision of bringing professional, cost effective cloud based call center, VoIP and Data…” Source: RevenueBase Database · checked Sep 29, 2026
18	Contacx	Partial evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	11-50	12 contacts →
	Partial evidence “We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…” Source: RevenueBase Database · checked Sep 29, 2026
19	Flare Design	Partial evidence	Docklands, AustraliaHQ checked Sep 29, 2026	11-50	10 contacts →
	Partial evidence “Inspired to make customer service better!” Source: RevenueBase Database · checked Sep 29, 2026
20	Arinum Solutions PTY Limited	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	10 contacts →
	Partial evidence “There is no doubt that, your customers are the driving force behind the success of your brand.” Source: RevenueBase Database · checked Sep 29, 2026
21	Redeemx	Strong evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	8 contacts →
	Strong evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 29, 2026
22	Fone Dynamics	Indirect evidence	Brisbane, AustraliaHQ checked Sep 29, 2026	11-50	8 contacts →
	Indirect evidence “Fone Dynamics is trusted by many of Australia’s leading businesses, wholesalers and resellers to provide end-to-end voice, SMS, integration and associated analytics services.” Source: RevenueBase Database · checked Sep 29, 2026
23	Channel UC	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	51-200	7 contacts →
	Partial evidence “Channel UC is a specialist Unified Communication, Contact Centre and UC analytics software solutions enabler.” Source: RevenueBase Database · checked Sep 29, 2026
24	Telcode	Strong evidence	Sydney, AustraliaHQ checked Sep 29, 2026	1-10	7 contacts →
	Strong evidence “Telcode is a wholesale telecommunications service provider and communications software company that delivers cloud based call management solutions to Australian businesses and…” Source: RevenueBase Database · checked Sep 29, 2026
25	TCX Consult	Indirect evidence	Sydney, AustraliaHQ checked Sep 29, 2026	1-10	7 contacts →
	Indirect evidence “TCX Consult acknowledges the swift adoption of cutting-edge and emerging technologies, coupled with the broadening of digital access, as pivotal forces reshaping the contact…” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: telecom customer experience software providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names telecom customer experience software providers.
Partial evidence: Its own public description names part of telecom customer experience software providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name telecom customer experience software providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 78 telecom customer experience software providers based in Australia

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Telecom customer experience software providers based in Australia at a glance

As of Sep 29, 2026

16.6%Verified-email coverage

26.7Average contacts per company

11-50Median size (employees)

21.8%Largest-city concentration · Melbourne

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 78 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom customer experience software providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “telecom customer experience software providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom customer experience software providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among telecom customer experience software providers, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 347 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom customer experience software providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many telecom customer experience software providers are there based in Australia?

RevenueBase identified 78 telecom customer experience software providers headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

INVIA, headquartered in Macquarie Park, tops this list with the largest team on record.

Which city has the most telecom customer experience software providers?

Melbourne leads with 17 headquartered companies, followed by Sydney (16) and Brisbane (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 347 verified decision-maker contacts tracked across these 78 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.