Company lists · Data refreshed September 2026

Top 18 Telecom customer care software companies based in the United Kingdom

RevenueBase identified 42 telecom customer care software companies headquartered in the United Kingdom as of September 2026 and tracks 691 professional contacts across them, including 214 with verified work emails. London is the largest hub.

This list covers telecom customer care software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
42Companies
691Contacts tracked
214Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 18 largest telecom customer care software companies based in the United Kingdom

Ranked by team size
Top 18 of 42 telecom customer care software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to telecom customer care software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBristol, United KingdomHQ checked Sep 29, 202651-200131 contacts →

Partial evidence

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceNewbury, United KingdomHQ checked Sep 29, 202611-5052 contacts →

Partial evidence

“We propel telecoms to innovate fearlessly for the last 30 years.”

Source: RevenueBase Database · checked Sep 29, 2026
3Strong evidenceEasingwold, United KingdomHQ checked Sep 29, 202651-20049 contacts →

Strong evidence

“TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-5028 contacts →

Strong evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-5025 contacts →

Strong evidence

“Noetica are a provider of Customer Interaction Management software for use in contact centres.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceUnited KingdomHQ checked Sep 29, 202651-20025 contacts →

Partial evidence

“Anana delivers advanced customer experience technology and direction.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceBelfast, United KingdomHQ checked Sep 29, 2026501-1,00020 contacts →

Partial evidence

“Lagan was founded in 1994 and was acquired by KANA Software, Inc.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceGlasgow, United KingdomHQ checked Sep 29, 20261-1016 contacts →

Partial evidence

“Established since 2004, we provide Enterprise CRM & Telephony Systems for Contact Centres, which help to drive performance improvement, customer engagement & compliance.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5014 contacts →

Partial evidence

“Customer service has never been more important.”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceMargaretting, United KingdomHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“We are a UK-based development company specialising in data capture and communication software solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
11Strong evidenceEly, United KingdomHQ checked Sep 29, 202611-5010 contacts →

Strong evidence

“Synthetix is one of the UK's leading Cloud Customer Service solution providers, delivering Enterprise-grade software solutions since 2001.”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceLondon, United KingdomHQ checked Sep 29, 202651-20010 contacts →

Strong evidence

“With over 20 years of experience, salestar continues to lead the way in delivering software solutions specifically designed for the telecom, mobile phone, and cellular industries.”

Source: RevenueBase Database · checked Sep 29, 2026
13Strong evidenceGlasgow, United KingdomHQ checked Sep 29, 202611-509 contacts →

Strong evidence

“Inisoft are experts in developing contact centre software which empowers agents and elevates customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceBury, United KingdomHQ checked Sep 29, 202651-2008 contacts →

Indirect evidence

“At Forge Solutions, we redefine call centre services with state-of-the-art technology and tailored solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-107 contacts →

Partial evidence

“Elevate Telecom Excellence with OEM Support Solutions Welcome to OEM Support Solutions, your global telecom support partner.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceSittingbourne, United KingdomHQ checked Sep 29, 202611-503 contacts →

Indirect evidence

“At Rhubarb, we believe that everyone’s voice has the ability to impact the world.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-502 contacts →

Partial evidence

“Tri-Line specialise in the development of innovative solutions for the telecommunications field.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“nSolve are the proud developers of nCall - the comprehensive Telephone Answering Service software package.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 18 of 42 telecom customer care software companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 214 reachable decision-makers.

Free signup · no credit card

View the full list →

Telecom customer care software companies based in the United Kingdom at a glance

As of Sep 29, 2026
31.0%Verified-email coverage
16.5Average contacts per company
11-50Median size (employees)
28.6%Largest-city concentration · London
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
8
11-50
21
51-200
10
201-500
2
501-1,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 42 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom customer care software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “telecom customer care software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom customer care software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among telecom customer care software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 214 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom customer care software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many telecom customer care software companies are there based in the United Kingdom?

RevenueBase identified 42 telecom customer care software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Route 101 LTD, headquartered in Bristol, tops this list with the largest team on record.

Which city has the most telecom customer care software companies?

London leads with 12 headquartered companies, followed by Birmingham (3) and Bracknell (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 214 verified decision-maker contacts tracked across these 42 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 42 telecom customer care software companies based in the United Kingdom. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.