Company lists · Data refreshed September 2026

Top 25 Telecom customer care software companies worldwide

RevenueBase identified 1,242 telecom customer care software companies worldwide as of September 2026 and tracks 50,583 professional contacts across them, including 8,916 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers telecom customer care software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for telecom customer care software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
1,242Companies
50,583Contacts tracked
8,916Verified emails
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The 25 largest telecom customer care software companies worldwide

Ranked by team size
Top 25 of 1,242 telecom customer care software companies worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to telecom customer care software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSan Mateo, CA, United StatesHQ checked Sep 29, 20261,001-5,0007,034 contacts →

Indirect evidence

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceBeyoglu, TürkiyeHQ checked Sep 29, 202610001+6,167 contacts →

Indirect evidence

“Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceSao Paulo, BrazilHQ checked Sep 29, 202610001+3,914 contacts →

Indirect evidence

“Vikstar is one of the biggest contact centers of Brazil.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceMilano, ItalyHQ checked Sep 29, 202610001+2,810 contacts →

Strong evidence

“is a tech company specialized in providing, and for & customer care.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceHampton, VA, United StatesHQ checked Sep 29, 20261,001-5,0001,711 contacts →

Strong evidence

“Faneuil is now part of Continuum Global Solutions This exciting evolution marks a significant step in our commitment to delivering unmatched customer care and transforming digital…”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceParis, FranceHQ checked Sep 29, 20261,001-5,000628 contacts →

Indirect evidence

“Coriolis, société française pionnière des communications mobiles, est devenue un acteur clé sur le marché des télécommunications et de la relation client.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceTaguig, PhilippinesHQ checked Sep 29, 20261,001-5,000584 contacts →

Strong evidence

“HelloConnect, a subsidiary of HelloFresh, was created to enhance and optimize the customer care experience based on valuable insights gained from years of success and learning.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceHyderabad, IndiaHQ checked Sep 29, 2026201-500527 contacts →

Partial evidence

“Telecom Applications are one of the fastest-changing technologies of today.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceSan Marcos, TX, United StatesHQ checked Sep 29, 20261,001-5,000475 contacts →

Partial evidence

“OneSupport is a leading provider of customer experience, technical support, and sales enablement solutions for technology products and services.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceBangalore, IndiaHQ checked Sep 29, 202651-200467 contacts →

Indirect evidence

“WyzMindz Solutions Pvt.”

Source: RevenueBase Database · checked Sep 29, 2026
11Strong evidenceCairo, EgyptHQ checked Sep 29, 20261,001-5,000447 contacts →

Strong evidence

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceChileHQ checked Sep 29, 2026201-500390 contacts →

Indirect evidence

“Soluciones integrales de Contact Center.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceSao Paulo, BrazilHQ checked Sep 29, 2026201-500359 contacts →

Partial evidence

“SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceBengaluru, IndiaHQ checked Sep 29, 2026201-500340 contacts →

Strong evidence

“Pelatro is a leading customer engagement solution provider for Telecommunication.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceSão Caetano Do Sul, BrazilHQ checked Sep 29, 20261,001-5,000337 contacts →

Indirect evidence

“Prazer, somos a ATMA!”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 29, 2026501-1,000307 contacts →

Partial evidence

“KANA understands the value of great Customer Service experiences.”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceSanto Domingo, IndiaHQ checked Sep 29, 2026501-1,000260 contacts →

Indirect evidence

“VIXICOM is a leading-edge contact center with over 45 years of combined industry expertise.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceAmman, JordanHQ checked Sep 29, 202651-200232 contacts →

Partial evidence

“Globitel, founded in 1996, is one of the few companies offering a wide range of telecom solutions to cover different telecom needs of various industries.”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceGurgaon, IndiaHQ checked Sep 29, 2026501-1,000231 contacts →

Partial evidence

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceParis, FranceHQ checked Sep 29, 202651-200224 contacts →

Strong evidence

“Adkontact is a Customer Care Solutions provider company which was established in October 2009 as a direct response to a strongly recognized need for the provision of world class…”

Source: RevenueBase Database · checked Sep 29, 2026
21Strong evidenceUnited StatesHQ checked Sep 29, 2026501-1,000210 contacts →

Strong evidence

“Tailor-Made Customer Care and Technical Support for Internet, Video, VOIP and Mobile >has highly trained CCNA, CompTIA Network+ support professionals.>perseveres in every…”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceGurgaon, IndiaHQ checked Sep 29, 202651-200192 contacts →

Partial evidence

“C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.”

Source: RevenueBase Database · checked Sep 29, 2026
23Indirect evidenceMilano, ItalyHQ checked Sep 29, 20261,001-5,000192 contacts →

Indirect evidence

“Siamo un provider di Soluzioni di Business impegnato a realizzare sviluppo e innovazione per le aziende clienti, attraverso la fornitura in outsourcing di soluzioni e processi…”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceMakati City, PhilippinesHQ checked Sep 29, 20261,001-5,000185 contacts →

Indirect evidence

“Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceMarseille, FranceHQ checked Sep 29, 2026201-500179 contacts →

Partial evidence

“EVEN MEDIA INTERACTIVE is a computer software company based out of 12 BOULEVARD D ATHENES, MARSEILLE, France.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 1,242 telecom customer care software companies worldwide

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Telecom customer care software companies worldwide at a glance

As of Sep 29, 2026
17.6%Verified-email coverage
40.7Average contacts per company
11-50Median size (employees)
3.0%Largest-city concentration · Sao Paulo
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
264
11-50
522
51-200
281
201-500
87
501-1,000
36
1,001-5,000
40
5,001-10,000
5
10001+
4

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom customer care software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for telecom customer care software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “telecom customer care software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom customer care software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among telecom customer care software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 8,916 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Telecom customer care software companies by location

8 lists · largest first

Every Telecom customer care software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom customer care software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many telecom customer care software companies are there worldwide?

RevenueBase identified 1,242 telecom customer care software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Freshworks, headquartered in San Mateo, tops this list with the largest team on record.

Which country has the most telecom customer care software companies?

The United States leads with 155 companies, followed by India (119) and Brazil (111). Every telecom customer care software companies list by country and city is linked on this page.

Which city has the most telecom customer care software companies?

Sao Paulo leads with 37 headquartered companies, followed by Lahore (22) and Bangalore (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 8,916 verified decision-maker contacts tracked across these 1,242 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.