Company lists · Data refreshed September 2026

Top 25 Small business call center services based in the United States

RevenueBase identified 1,103 small business call center services headquartered in the United States as of September 2026 and tracks 72,522 professional contacts across them, including 7,616 with verified work emails. New York is the largest hub.

This list covers small business call center services headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
1,103Companies
72,522Contacts tracked
7,616Verified emails
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The 25 largest small business call center services based in the United States

Ranked by team size
Top 25 of 1,103 small business call center services based in the United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to small business call center services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBloomington, IL, United StatesHQ checked Sep 27, 202610001+5,553 contacts →

Partial evidence

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceDallas, TX, United StatesHQ checked Sep 27, 20265,001-10,0004,342 contacts →

Partial evidence

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceDallas, TX, United StatesHQ checked Sep 27, 20261,001-5,0003,122 contacts →

Indirect evidence

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceBerwyn, PA, United StatesHQ checked Sep 27, 20265,001-10,0002,774 contacts →

Strong evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 2026n/a2,026 contacts →

Indirect evidence

“Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceAkron, OH, United StatesHQ checked Sep 27, 20261,001-5,0001,764 contacts →

Partial evidence

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceBoca Raton, FL, United StatesHQ checked Sep 27, 20265,001-10,0001,741 contacts →

Indirect evidence

“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceAustin, TX, United StatesHQ checked Sep 27, 20261,001-5,0001,711 contacts →

Indirect evidence

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Source: RevenueBase Database · checked Sep 27, 2026
9Partial evidenceWaco, TX, United StatesHQ checked Sep 27, 20265,001-10,0001,710 contacts →

Partial evidence

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceCincinnati, OH, United StatesHQ checked Sep 27, 20261,001-5,0001,484 contacts →

Indirect evidence

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidencePhoenix, AZ, United StatesHQ checked Sep 27, 20261,001-5,0001,048 contacts →

Indirect evidence

“Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceCambridge, MA, United StatesHQ checked Sep 27, 20261,001-5,0001,036 contacts →

Indirect evidence

“Peak Support: A Ubiquity Company is a business process outsourcing (BPO) company growing dedicated to providing exceptional support to high-growth companies.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceDoral, FL, United StatesHQ checked Sep 27, 20261,001-5,000902 contacts →

Strong evidence

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceHorsham, PA, United StatesHQ checked Sep 27, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceCedar Falls, IA, United StatesHQ checked Sep 27, 20261,001-5,000877 contacts →

Indirect evidence

“CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidencePortland, ME, United StatesHQ checked Sep 27, 2026201-500865 contacts →

Partial evidence

“NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceNew York, United StatesHQ checked Sep 27, 20261,001-5,000860 contacts →

Indirect evidence

“Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceRoy, UT, United StatesHQ checked Sep 27, 20261,001-5,000792 contacts →

Indirect evidence

“Focus was founded in 1995.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceBethlehem, United StatesHQ checked Sep 27, 20261,001-5,000758 contacts →

Indirect evidence

“Sequential Tech is the trusted outsource partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceSan Marcos, TX, United StatesHQ checked Sep 27, 20261,001-5,000562 contacts →

Indirect evidence

“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceHouston, TX, United StatesHQ checked Sep 27, 2026501-1,000561 contacts →

Strong evidence

“We build fully managed call centers: Software build outs Hiring Training Integrations”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceSalisbury, NC, United StatesHQ checked Sep 27, 2026501-1,000542 contacts →

Indirect evidence

“We are customer service experts.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceColumbus, OH, United StatesHQ checked Sep 27, 20261,001-5,000515 contacts →

Indirect evidence

“ContactUs Communications is a U.S.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceGeneseo, NY, United StatesHQ checked Sep 27, 2026501-1,000514 contacts →

Strong evidence

“Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and…”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceBristol, CT, United StatesHQ checked Sep 27, 20261,001-5,000513 contacts →

Indirect evidence

“American Customer Care specializes in providing individualized contact with your customers.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 1,103 small business call center services based in the United States

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Small business call center services based in the United States at a glance

As of Sep 27, 2026
10.5%Verified-email coverage
65.7Average contacts per company
11-50Median size (employees)
2.4%Largest-city concentration · New York
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
222
11-50
345
51-200
287
201-500
129
501-1,000
48
1,001-5,000
54
5,001-10,000
11
10001+
6

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,103 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among small business call center services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “small business call center services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names small business call center services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among small business call center services, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 7,616 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names small business call center services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many small business call center services are there based in the United States?

RevenueBase identified 1,103 small business call center services headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Afni, INC, headquartered in Bloomington, tops this list with the largest team on record.

Which city has the most small business call center services?

New York leads with 26 headquartered companies, followed by Houston (25) and Miami (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,616 verified decision-maker contacts tracked across these 1,103 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.