Company lists · Data refreshed September 2026

Top 25 Small business call center services based in Canada

RevenueBase identified 136 small business call center services headquartered in Canada as of September 2026 and tracks 5,814 professional contacts across them, including 619 with verified work emails. Toronto is the largest hub.

This list covers small business call center services headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
136Companies
5,814Contacts tracked
619Verified emails
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The 25 largest small business call center services based in Canada

Ranked by team size
Top 25 of 136 small business call center services based in Canada, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to small business call center services: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceBarrie, ON, CanadaHQ checked Sep 27, 20261,001-5,0001,047 contacts →

Indirect evidence

“Bill Gosling Outsourcing India Private Limited (Formerly MattsenKumar).”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceMontréal, CanadaHQ checked Sep 27, 2026501-1,000589 contacts →

Partial evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 27, 2026
3Partial evidenceHalifax, NS, CanadaHQ checked Sep 27, 2026501-1,000367 contacts →

Partial evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceToronto, ON, CanadaHQ checked Sep 27, 2026501-1,000306 contacts →

Partial evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceMontréal, QC, CanadaHQ checked Sep 27, 2026201-500246 contacts →

Strong evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceToronto, ON, CanadaHQ checked Sep 27, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
7Strong evidenceSydney, NS, CanadaHQ checked Sep 27, 20261,001-5,000184 contacts →

Strong evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceToronto, ON, CanadaHQ checked Sep 27, 202651-200149 contacts →

Indirect evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceHamilton, ON, CanadaHQ checked Sep 27, 2026201-500112 contacts →

Indirect evidence

“AnswerPlus is a leading 24/7 telephone answering service trusted by 2,500+ amazing clients.”

Source: RevenueBase Database · checked Sep 27, 2026
10Partial evidenceCalgary, AB, CanadaHQ checked Sep 27, 2026201-50077 contacts →

Partial evidence

“We design, build and operate the worlds best contact centre experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceDartmouth, NS, CanadaHQ checked Sep 27, 202651-20068 contacts →

Indirect evidence

“Connect with Confidence.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceCalgary, AB, CanadaHQ checked Sep 27, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceToronto, ON, CanadaHQ checked Sep 27, 2026501-1,00050 contacts →

Strong evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceLaval, QC, CanadaHQ checked Sep 27, 202651-20047 contacts →

Indirect evidence

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceToronto, ON, CanadaHQ checked Sep 27, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceMontreal, QC, CanadaHQ checked Sep 27, 202651-20041 contacts →

Partial evidence

“i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceOttawa, ON, CanadaHQ checked Sep 27, 202611-5035 contacts →

Strong evidence

“Welcome to On Call Centre.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceBrantford, ON, CanadaHQ checked Sep 27, 202651-20028 contacts →

Indirect evidence

“Welcome to Extend Communications Inc.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidence200, CanadaHQ checked Sep 27, 20261,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceStratford, ON, CanadaHQ checked Sep 27, 202651-20025 contacts →

Partial evidence

“UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceHalifax, NS, CanadaHQ checked Sep 27, 202651-20024 contacts →

Strong evidence

“Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60…”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceWinnipeg, CanadaHQ checked Sep 27, 202651-20023 contacts →

Partial evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceBoucherville, QC, CanadaHQ checked Sep 27, 202651-20022 contacts →

Partial evidence

“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.”

Source: RevenueBase Database · checked Sep 27, 2026
24Partial evidenceBurlington, ON, CanadaHQ checked Sep 27, 202611-5019 contacts →

Partial evidence

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceWinnipeg Manitoba, MB, CanadaHQ checked Sep 27, 2026201-50018 contacts →

Partial evidence

“KPI connect is an award winning, unified full-featured contact center, providing a diverse array of multi-channel B2B and B2C solutions.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 136 small business call center services based in Canada

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Small business call center services based in Canada at a glance

As of Sep 27, 2026
10.6%Verified-email coverage
42.8Average contacts per company
51-200Median size (employees)
15.4%Largest-city concentration · Toronto
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
29
11-50
37
51-200
43
201-500
9
501-1,000
12
1,001-5,000
5

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 136 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among small business call center services, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “small business call center services”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names small business call center services), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among small business call center services, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 619 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names small business call center services, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many small business call center services are there based in Canada?

RevenueBase identified 136 small business call center services headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bill Gosling Outsourcing India, headquartered in Barrie, tops this list with the largest team on record.

Which city has the most small business call center services?

Toronto leads with 21 headquartered companies, followed by Montreal (16) and Calgary (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 619 verified decision-maker contacts tracked across these 136 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.