Company lists · Data refreshed September 2026

Top 10 Shared services call centers based in Mexico

RevenueBase identified 34 shared services call centers headquartered in Mexico as of September 2026 and tracks 388 professional contacts across them, including 19 with verified work emails. Tijuana is the largest hub.

This list covers shared services call centers headquartered in Mexico, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
34Companies
388Contacts tracked
19Verified emails
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The 10 largest shared services call centers based in Mexico

Ranked by team size
Top 10 of 34 shared services call centers based in Mexico, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to shared services call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCentro De Monterrey, MexicoHQ checked Sep 29, 202651-20053 contacts →

Indirect evidence

“Somos un Centro de Servicios Compartidos especializados en procesos de backoffice, ofreciendo una solución integral para nuestros clientes.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceTijuana, MexicoHQ checked Sep 29, 2026201-50046 contacts →

Strong evidence

“At CyberCity Call Center, we provide call center services for all industries and sectors.”

Source: RevenueBase Database · checked Sep 29, 2026
3Strong evidenceTijuana, MexicoHQ checked Sep 29, 202651-20022 contacts →

Strong evidence

“Bolt Business Solutions is a world-class bilingual call center located in México.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceHermosillo, MexicoHQ checked Sep 29, 202611-5015 contacts →

Indirect evidence

“En ONUS queremos convertirnos en socios estratégicos de nuestros clientes para mejorar junto con ellos el desempeño de su empresa.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceZapopan Jalisco, MexicoHQ checked Sep 29, 202651-2008 contacts →

Partial evidence

“Contact Center) •Ventas telefónicas •Atención a clientes •Levantamiento de encuestas •Mistery shopper Mensajes SMS •Envio masivo de mensajes SMS •Cobertura de todas las compañías…”

Source: RevenueBase Database · checked Sep 29, 2026
6Strong evidenceZapopan, MexicoHQ checked Sep 29, 202651-2005 contacts →

Strong evidence

“MAC Call Center somos una empresa especializada en Servicios Integrales de Cobranza, Atención a Clientes y Ventas a través de servicios diferenciados con alto valor agregado para…”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceTijuana, MexicoHQ checked Sep 29, 202651-2004 contacts →

Strong evidence

“Reliable BPO & Call Center Solutions Get perfect english speaking agents on the phone in Tijuana, Mexico, for less than half the average call center agent salary.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidence20 De Noviembre, MexicoHQ checked Sep 29, 202611-503 contacts →

Partial evidence

“Alpha Marketing Solutions is a world-class contact center strategically located in Tijuana Baja California, Mexico.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceFederal District, MexicoHQ checked Sep 29, 20261-102 contacts →

Indirect evidence

“Mexico City based company offering enhanced services and specialized hosted or in situ flexible, high-performance and low cost contact centre solutions including reports…”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceZempoala, MexicoHQ checked Sep 29, 202611-501 contacts →

Indirect evidence

“Reducimos tus costos operativos en Callcenter.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 10 of 34 shared services call centers based in Mexico

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Shared services call centers based in Mexico at a glance

As of Sep 29, 2026
4.9%Verified-email coverage
11.4Average contacts per company
51-200Median size (employees)
17.6%Largest-city concentration · Tijuana
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
3
11-50
9
51-200
12
201-500
4
501-1,000
1
1,001-5,000
5

Email recency for this list is measured worldwide rather than for Mexico, so it is reported there. Company counts and contact totals on this page are exact for Mexico, over 34 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among shared services call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Mexico whose own description of what they do matches “shared services call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names shared services call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among shared services call centers, and records with no verified work email. Companies headquartered outside Mexico are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 19 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names shared services call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many shared services call centers are there based in Mexico?

RevenueBase identified 34 shared services call centers headquartered in Mexico as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Tactik CSC, headquartered in Monterrey, tops this list with the largest team on record.

Which city has the most shared services call centers?

Tijuana leads with 6 headquartered companies, followed by Hermosillo (3) and Mexico City (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 19 verified decision-maker contacts tracked across these 34 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.