Company lists · Data refreshed September 2026

Top 25 Shared services call centers worldwide

RevenueBase identified 1,408 shared services call centers worldwide as of September 2026 and tracks 54,145 professional contacts across them, including 3,322 with verified work emails. The United States is the largest market and Rawalpindi the largest hub.

This list covers shared services call centers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for shared services call centers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
1,408Companies
54,145Contacts tracked
3,322Verified emails
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The 25 largest shared services call centers worldwide

Ranked by team size
Top 25 of 1,408 shared services call centers worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to shared services call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceDallas, TX, United StatesHQ checked Sep 29, 20261,001-5,0003,122 contacts →

Indirect evidence

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceBerwyn, PA, United StatesHQ checked Sep 29, 20265,001-10,0002,774 contacts →

Strong evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceGandhinagar, IndiaHQ checked Sep 29, 20265,001-10,0001,479 contacts →

Partial evidence

“Baroda Global Shared Services Ltd (BGSS) is a wholly owned subsidiary of Bank of Baroda.”

Source: RevenueBase Database · checked Sep 29, 2026
4Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261,001-5,0001,473 contacts →

Partial evidence

“Senture provides comprehensive contact center service support nationally.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceGuayaquil, EcuadorHQ checked Sep 29, 20261,001-5,0001,225 contacts →

Partial evidence

“We deliver tailored Contact Center and Back Office solutions to our strategic partners, leveraging advanced technology and high quality standards to elevate customer experiences…”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceHyderabad, IndiaHQ checked Sep 29, 20261,001-5,0001,076 contacts →

Partial evidence

“Even the markets know that we’re the good call’!”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceItalyHQ checked Sep 29, 20261,001-5,000950 contacts →

Strong evidence

“Telecom Italia Information Technology (TI.IT, prima chiamata SSC, Shared Service Center ) è la società del gruppo Telecom Italia specializzata in servizi e prodotti dell’ITC.”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceHorsham, PA, United StatesHQ checked Sep 29, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceRoy, UT, United StatesHQ checked Sep 29, 20261,001-5,000792 contacts →

Indirect evidence

“Focus was founded in 1995.”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceFortaleza, BrazilHQ checked Sep 29, 20261,001-5,000701 contacts →

Partial evidence

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceProvidencia, ChileHQ checked Sep 29, 20261,001-5,000623 contacts →

Partial evidence

“Impulsamos el éxito de nuestros clientes a través de soluciones personalizadas en Contact Center y experiencia al cliente.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceTaguig City, PhilippinesHQ checked Sep 29, 20261,001-5,000611 contacts →

Indirect evidence

“At QBE we’re driven by our purpose of enabling a more resilient future.”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceSalisbury, NC, United StatesHQ checked Sep 29, 2026501-1,000542 contacts →

Indirect evidence

“We are customer service experts.”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceGeneseo, NY, United StatesHQ checked Sep 29, 2026501-1,000514 contacts →

Strong evidence

“Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and…”

Source: RevenueBase Database · checked Sep 29, 2026
15Strong evidenceAlabang, PhilippinesHQ checked Sep 29, 20261,001-5,000509 contacts →

Strong evidence

“ServiceFirst is a World Class Call Center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit your business with exceptional…”

Source: RevenueBase Database · checked Sep 29, 2026
16Strong evidenceCebu City, PhilippinesHQ checked Sep 29, 20261,001-5,000504 contacts →

Strong evidence

“AZPIRED is a world-class provider of call center outsourcing services, proudly operating multiple locations across the Philippines.”

Source: RevenueBase Database · checked Sep 29, 2026
17Strong evidenceKuala Lumpur, MalaysiaHQ checked Sep 29, 20261,001-5,000500 contacts →

Strong evidence

“Transcosmos Malaysia offer integrated call center services such as Call Center, Social Media Management, Voice Of Customer Analysis, Digital Marketing and eCommerce Solution that…”

Source: RevenueBase Database · checked Sep 29, 2026
18Indirect evidenceSão Paulo, BrazilHQ checked Sep 29, 2026201-500474 contacts →

Indirect evidence

“A HOME AGENT S.A.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceBangalore, IndiaHQ checked Sep 29, 202651-200467 contacts →

Indirect evidence

“WyzMindz Solutions Pvt.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceNoida, IndiaHQ checked Sep 29, 20265,001-10,000467 contacts →

Indirect evidence

“DigiTech is one of the fastest growing Outsourcing & Offsourcing company in Delhi/NCR.”

Source: RevenueBase Database · checked Sep 29, 2026
21Indirect evidenceSanto Domingo, Dominican RepublicHQ checked Sep 29, 20265,001-10,000459 contacts →

Indirect evidence

“In 2006, Advensus embarked on its journey in the Dominican Republic, initially known as Nearshore, with a modest 100 telemarketing positions.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceSan Fernando De Henares, SpainHQ checked Sep 29, 20265,001-10,000459 contacts →

Partial evidence

“Unitono es un referente en el sector del Contact Center.”

Source: RevenueBase Database · checked Sep 29, 2026
23Strong evidenceCairo, EgyptHQ checked Sep 29, 20261,001-5,000447 contacts →

Strong evidence

“Proper Business solutions is offering a comprehensive suite of customer care call center services, outbound and lead generation, back-office and data processing solutions to…”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceSan Salvador, El SalvadorHQ checked Sep 29, 2026501-1,000367 contacts →

Indirect evidence

“Founded in 2001, Blackhawk Network is headquartered in Pleasanton, California, with more than employees, and offers products and services in the United States as well as 26 other…”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceBloomington, MN, United StatesHQ checked Sep 29, 20261,001-5,000354 contacts →

Partial evidence

“For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 1,408 shared services call centers worldwide

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Shared services call centers worldwide at a glance

As of Sep 29, 2026
6.1%Verified-email coverage
38.5Average contacts per company
51-200Median size (employees)
1.5%Largest-city concentration · Rawalpindi
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
214
11-50
451
51-200
424
201-500
151
501-1,000
101
1,001-5,000
52
5,001-10,000
7
10001+
3

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among shared services call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for shared services call centers are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “shared services call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names shared services call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among shared services call centers, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 3,322 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Shared services call centers by location

4 lists · largest first

Every Shared services call centers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names shared services call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many shared services call centers are there worldwide?

RevenueBase identified 1,408 shared services call centers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Telvista, headquartered in Dallas, tops this list with the largest team on record.

Which country has the most shared services call centers?

The United States leads with 218 companies, followed by India (85) and the Philippines (48). Every shared services call centers list by country and city is linked on this page.

Which city has the most shared services call centers?

Rawalpindi leads with 21 headquartered companies, followed by Lahore (19) and Karachi (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,322 verified decision-maker contacts tracked across these 1,408 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.