Company lists · Data refreshed September 2026

Top 11 Retail help desk software companies based in the United States

RevenueBase identified 31 retail help desk software companies headquartered in the United States as of September 2026 and tracks 452 professional contacts across them, including 86 with verified work emails. Vancouver is the largest hub.

This list covers retail help desk software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
31Companies
452Contacts tracked
86Verified emails
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The 11 largest retail help desk software companies based in the United States

Ranked by team size
Top 11 of 31 retail help desk software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to retail help desk software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWest Conshohocken, PA, United StatesHQ checked Sep 29, 2026201-500162 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceVancouver, WA, United StatesHQ checked Sep 29, 202651-20064 contacts →

Partial evidence

“Retail Imaging Management Group (RIMG) is a trusted Technical Service and Support Provider founded in Through our dedicated Field Service, Technical Call Center, and Device Repair…”

Source: RevenueBase Database · checked Sep 29, 2026
3Strong evidenceRocky Hill, CT, United StatesHQ checked Sep 29, 202651-20064 contacts →

Strong evidence

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceAddison, TX, United StatesHQ checked Sep 29, 202611-5029 contacts →

Indirect evidence

“Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceSacramento, CA, United StatesHQ checked Sep 29, 202611-5017 contacts →

Strong evidence

“Big Hairy Dog Information Systems (BHD) is a global sales and help desk for retail technology.”

Source: RevenueBase Database · checked Sep 29, 2026
6Strong evidenceVancouver, WA, United StatesHQ checked Sep 29, 202611-5015 contacts →

Strong evidence

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceColorado Springs, CO, United StatesHQ checked Sep 29, 202651-20014 contacts →

Strong evidence

“PROFITsystems is the leading retail furniture software provider for the home goods industry.”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceBay Shore, NY, United StatesHQ checked Sep 29, 202611-506 contacts →

Strong evidence

“Computer Equipment Services offers a full range of Help Desk and Managed IT Services for small to medium size businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceSimpsonville, SC, United StatesHQ checked Sep 29, 202611-505 contacts →

Partial evidence

“Asset Enterprises, Inc.(AEI) is a retail technology professional services company located in beautiful Greenville, South Carolina.”

Source: RevenueBase Database · checked Sep 29, 2026
10Strong evidenceVancouver, WA, United StatesHQ checked Sep 29, 202611-504 contacts →

Strong evidence

“GWI is a leading global provider of Service Desk and Help Desk software solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceMiami, FL, United StatesHQ checked Sep 29, 202611-502 contacts →

Indirect evidence

“Romano Global is a fast-growing IT services company focused on delivering strategic support to businesses that are looking to achieve greater success.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 11 of 31 retail help desk software companies based in the United States

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Retail help desk software companies based in the United States at a glance

As of Sep 29, 2026
19.0%Verified-email coverage
14.6Average contacts per company
11-50Median size (employees)
9.7%Largest-city concentration · Vancouver
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
12
11-50
12
51-200
6
201-500
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 31 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail help desk software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “retail help desk software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail help desk software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail help desk software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 86 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail help desk software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail help desk software companies are there based in the United States?

RevenueBase identified 31 retail help desk software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Theitsupportcenter, LLC, headquartered in West Conshohocken, tops this list with the largest team on record.

Which city has the most retail help desk software companies?

Vancouver leads with 3 headquartered companies, followed by Miami (2) and New York (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 86 verified decision-maker contacts tracked across these 31 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.