Company lists · Data refreshed September 2026

Top 25 Retail help desk software companies worldwide

RevenueBase identified 165 retail help desk software companies worldwide as of September 2026 and tracks 2,011 professional contacts across them, including 260 with verified work emails. The United States is the largest market and Vancouver the largest hub.

This list covers retail help desk software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026. Country and city lists for retail help desk software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
165Companies
2,011Contacts tracked
260Verified emails
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The 25 largest retail help desk software companies worldwide

Ranked by team size
Top 25 of 165 retail help desk software companies worldwide, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to retail help desk software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceWest Conshohocken, PA, United StatesHQ checked Sep 29, 2026201-500162 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceDublin, IrelandHQ checked Sep 29, 202651-20065 contacts →

Indirect evidence

“Intelligent customer engagement and extraordinary support for eCommerce sellers, everywhere they sell.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceVancouver, WA, United StatesHQ checked Sep 29, 202651-20064 contacts →

Partial evidence

“Retail Imaging Management Group (RIMG) is a trusted Technical Service and Support Provider founded in Through our dedicated Field Service, Technical Call Center, and Device Repair…”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceRocky Hill, CT, United StatesHQ checked Sep 29, 202651-20064 contacts →

Strong evidence

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceDublin 12, IrelandHQ checked Sep 29, 202651-20053 contacts →

Partial evidence

“SCT Provides Managed Services, Helpdesk, On-Site Hardware Support, Deployment and Consultancy to the Retail Sector in Ireland and the UK.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceBangalore, IndiaHQ checked Sep 29, 202611-5030 contacts →

Indirect evidence

“At Faveo, we believe that exceptional customer support is the cornerstone of any successful business.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceAddison, TX, United StatesHQ checked Sep 29, 202611-5029 contacts →

Indirect evidence

“Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceMoscow, RussiaHQ checked Sep 29, 2026501-1,00027 contacts →

Partial evidence

“The leading provider of IT solutions for retail companies”

Source: RevenueBase Database · checked Sep 29, 2026
9Strong evidenceSacramento, CA, United StatesHQ checked Sep 29, 202611-5017 contacts →

Strong evidence

“Big Hairy Dog Information Systems (BHD) is a global sales and help desk for retail technology.”

Source: RevenueBase Database · checked Sep 29, 2026
10Strong evidenceVancouver, WA, United StatesHQ checked Sep 29, 202611-5015 contacts →

Strong evidence

“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-5014 contacts →

Indirect evidence

“Customer service has never been more important.”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceMarple, United KingdomHQ checked Sep 29, 202611-5014 contacts →

Strong evidence

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: RevenueBase Database · checked Sep 29, 2026
13Strong evidenceColorado Springs, CO, United StatesHQ checked Sep 29, 202651-20014 contacts →

Strong evidence

“PROFITsystems is the leading retail furniture software provider for the home goods industry.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceJoinville, BrazilHQ checked Sep 29, 202611-5013 contacts →

Indirect evidence

“Nós transformamos a forma de oferecer suporte ao cliente.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidencePasso Fundo, BrazilHQ checked Sep 29, 20261-1012 contacts →

Indirect evidence

“TomTicket é a solução ideal para otimizar o atendimento ao cliente e a gestão de chamados.”

Source: RevenueBase Database · checked Sep 29, 2026
16Strong evidenceNashik, IndiaHQ checked Sep 29, 202611-5012 contacts →

Strong evidence

“Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…”

Source: RevenueBase Database · checked Sep 29, 2026
17Strong evidenceAuckland, New ZealandHQ checked Sep 29, 202611-5011 contacts →

Strong evidence

“IT Triage provides outsourced, short-term remote Help Desk services across the globe.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceVancouver, BC, CanadaHQ checked Sep 29, 202611-509 contacts →

Partial evidence

“Supportbench is the #1 rated B2B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools.”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceGautam Budha Nagar, IndiaHQ checked Sep 29, 20261-108 contacts →

Partial evidence

“ITAnimo establised in 2018 focuses on developing POS Software on the Microsoft Platgorm and solutions that interface with the Microsoft suite of products.”

Source: RevenueBase Database · checked Sep 29, 2026
20Partial evidenceCape Town, South AfricaHQ checked Sep 29, 202611-508 contacts →

Partial evidence

“The Support Force has been in the business of providing outsourced support desk services since With our knowledge and experience, we are perfectly positioned to provide…”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceAmherstburg, ON, CanadaHQ checked Sep 29, 202611-507 contacts →

Partial evidence

“Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidencePolandHQ checked Sep 29, 2026201-5006 contacts →

Partial evidence

“We provide retail customers with IT solutions”

Source: RevenueBase Database · checked Sep 29, 2026
23Strong evidenceBay Shore, NY, United StatesHQ checked Sep 29, 202611-506 contacts →

Strong evidence

“Computer Equipment Services offers a full range of Help Desk and Managed IT Services for small to medium size businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceBangalore, IndiaHQ checked Sep 29, 20261-106 contacts →

Partial evidence

“At WeAnalyz, we are paving the way for the future of retail and service experiences.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceSimpsonville, SC, United StatesHQ checked Sep 29, 202611-505 contacts →

Partial evidence

“Asset Enterprises, Inc.(AEI) is a retail technology professional services company located in beautiful Greenville, South Carolina.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 165 retail help desk software companies worldwide

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Retail help desk software companies worldwide at a glance

As of Sep 29, 2026
12.9%Verified-email coverage
12.2Average contacts per company
1-10Median size (employees)
3.0%Largest-city concentration · Vancouver
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
91
11-50
51
51-200
15
201-500
5
501-1,000
1

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail help desk software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for retail help desk software companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “retail help desk software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail help desk software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail help desk software companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 260 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Retail help desk software companies by location

1 lists · largest first

Every Retail help desk software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail help desk software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail help desk software companies are there worldwide?

RevenueBase identified 165 retail help desk software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Theitsupportcenter, LLC, headquartered in West Conshohocken, tops this list with the largest team on record.

Which country has the most retail help desk software companies?

The United States leads with 31 companies. Every retail help desk software companies list by country and city is linked on this page.

Which city has the most retail help desk software companies?

Vancouver leads with 5 headquartered companies, followed by Bangalore (3) and Canberra (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 260 verified decision-maker contacts tracked across these 165 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.