Company lists · Data refreshed September 2026
Top 25 Real time contact center intelligence companies based in Brazil
RevenueBase identified 50 real time contact center intelligence companies headquartered in Brazil as of September 2026 and tracks 1,371 professional contacts across them, including 225 with verified work emails. Sao Paulo is the largest hub.
This list covers real time contact center intelligence companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest real time contact center intelligence companies based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 283 contacts → | ||||
Strong evidence “Call / Contact Center Comunicações Unificadas & Colaboração Infraestrutura em TIC Painel Indicador de Performance - informações em tempo real 24x7 para sua gestão Call /Call /…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 261 contacts → | ||||
Strong evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 137 contacts → | ||||
Strong evidence “Interaxa is a global integrator of technology solutions for Contact Centers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 135 contacts → | ||||
Indirect evidence “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 95 contacts → | ||||
Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 49 contacts → | ||||
Indirect evidence “Almawave, an AlmavivA Group technology innovation Company, is one of the global leading players in Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 17 contacts → | ||||
Partial evidence “Lançado em 2020 pela 2TH, o Argus oferece uma solução robusta e escalável para otimizar sua operação de call center e eliminar preocupações com quedas operacionais.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 17 contacts → | ||||
Indirect evidence “A Xvision Tecnologia S/A nasceu em 2012 graças ao desejo de dois empresários de desenvolver tecnologia a favor do ser humano, para melhorar a comunicação e consequentemente a…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 16 contacts → | ||||
Strong evidence “A iBridge Technology ajuda empresas a inovar a gestão de suas centrais de contato corporativas.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 16 contacts → | ||||
Indirect evidence “POSTMETRIA – Plataforma de CX Monetization Analytics com NPS interpretado por I.A.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 16 contacts → | ||||
Strong evidence “Nossa proposta de valor é entregar inteligência em contact center como serviço.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 9 contacts → | ||||
Indirect evidence “A organIA é a plataforma de IA para Atendimento & Receita que transforma cada interação em retenção, conversão e crescimento.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 7 contacts → | ||||
Indirect evidence “Na Aibiz, elevamos o atendimento ao cliente com IA avançada que combina eficiência e empatia humana.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 7 contacts → | ||||
Indirect evidence “A Mídia Hub é uma startup de tecnologia que iniciou suas atividades em 2018 e, em 2021, realizou seu spin-off para ampliar sua atuação no mercado.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 7 contacts → | ||||
Strong evidence “Somos a CX Contact, empresa formada pela união de duas empresas do setor de Contact Center.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 6 contacts → | ||||
Indirect evidence “Benefícios da plataforma A redução de custos operacionais é um dos grandes benefícios que a plataforma oferece às empresas usuárias, especialmente por otimizar processos da…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 6 contacts → | ||||
Strong evidence “Velip – Contact Intelligence & AI-Powered Process Automation Founded in 2004, Velip is a leading Contact Intelligence platform and a pioneer in AI-Powered Process Automation.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 5 contacts → | ||||
Strong evidence “Up Points is a high technology company that can provide real time information, 24/7, through an innovative Artificial Intelligence system with no impact on the retail layout.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 5 contacts → | ||||
Strong evidence “Teclan is a Brazilian reference in developing solutions for contact centers.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 4 contacts → | ||||
Indirect evidence “Nascemos da necessidade de transformar o mundo!” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 3 contacts → | ||||
Strong evidence “A DEFYIT é uma empresa nacional, criada a partir da expertise de profissionais com mais de 20 anos nas áreas de desenvolvimento de software para Contact Center dentro de ambientes…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3 contacts → | ||||
Indirect evidence “A missão da Echo Interact é revolucionar a forma como os atendimentos a clientes em empresas são compreendidos, monitorados e aprimorados.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 2 contacts → | ||||
Strong evidence “Após 15 anos de experiência no mercado de Contact Center e BPO.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1 contacts → | ||||
Partial evidence “Mais inteligência tecnológica e resultados para a sua empresa A Alligator é uma empresa de consultoria em tecnologia da informação que oferece soluções customizadas para contact…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1 contacts → | ||||
Partial evidence “Plataforma especialista no monitoramento em tempo real da Experiência do Cliente.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: real time contact center intelligence companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names real time contact center intelligence companies.
- Partial evidence
- Its own public description names part of real time contact center intelligence companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name real time contact center intelligence companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 50 real time contact center intelligence companies based in Brazil
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Real time contact center intelligence companies based in Brazil at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 50 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among real time contact center intelligence companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “real time contact center intelligence companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names real time contact center intelligence companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among real time contact center intelligence companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 225 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names real time contact center intelligence companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many real time contact center intelligence companies are there based in Brazil?
RevenueBase identified 50 real time contact center intelligence companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Central 24 Horas, headquartered in Rio De Janeiro, tops this list with the largest team on record.
Which city has the most real time contact center intelligence companies?
Sao Paulo leads with 18 headquartered companies, followed by Curitiba (4) and Belo Horizonte (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 225 verified decision-maker contacts tracked across these 50 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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