Company lists · Data refreshed September 2026

Top 25 Real time contact center intelligence companies worldwide

RevenueBase identified 1,424 company matches for real time contact center intelligence companies worldwide as of September 2026 and tracks 68,214 professional contacts across them, including 14,593 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for real time contact center intelligence companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026. Country and city lists for real time contact center intelligence companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
1,424Companies
68,214Contacts tracked
14,593Verified emails
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The 25 largest real time contact center intelligence companies worldwide

Ranked by team size
Top 25 of 1,424 company matches for real time contact center intelligence companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCampbell, CA, United StatesHQ recorded Sep 29, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchNorcross, GA, United StatesHQ recorded Sep 29, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchMelville, NY, United StatesHQ recorded Sep 29, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchDallas, TX, United StatesHQ recorded Sep 29, 20261,001-5,0003,122 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchNacogdoches, TX, United StatesHQ recorded Sep 29, 20261,001-5,0002,964 contacts →

Exact match

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 29, 20261,001-5,0001,991 contacts →

Exact match

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchWashington, DC, United StatesHQ recorded Sep 29, 20261,001-5,0001,334 contacts →

Exact match

“Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchLouisville, KY, United StatesHQ recorded Sep 29, 20261,001-5,0001,139 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchHyderabad, IndiaHQ recorded Sep 29, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchMunich, GermanyHQ recorded Sep 29, 2026201-500589 contacts →

Exact match

“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchChicago, IL, United StatesHQ recorded Sep 29, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 29, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchAtlanta, GA, United StatesHQ recorded Sep 29, 20261,001-5,000478 contacts →

Exact match

“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchLarnaca, CyprusHQ recorded Sep 29, 2026201-500438 contacts →

Exact match

“Omilia is the global standard for AI-driven customer service transformation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchSanta Ana, CA, United StatesHQ recorded Sep 29, 2026501-1,000431 contacts →

Exact match

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchBoulogne-billancourt, FranceHQ recorded Sep 29, 2026501-1,000408 contacts →

Exact match

“Omnichannel CCaaS Platform | Customer Experience, AI & Sovereign Cloud Are your customer service costs increasing?”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchNoida, IndiaHQ recorded Sep 29, 20261,001-5,000401 contacts →

Exact match

“Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchChileHQ recorded Sep 29, 2026201-500390 contacts →

Exact match

“Soluciones integrales de Contact Center.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchSantiago, ChileHQ recorded Sep 29, 202651-200387 contacts →

Exact match

“En e‑Contact nacimos con el propósito de transformar los Centros de Contacto en verdaderos Centros de Experiencia, entendiendo la atención al cliente como un sistema estratégico y…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchTulsa, United StatesHQ recorded Sep 29, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchSan Jose, United StatesHQ recorded Sep 29, 2026201-500335 contacts →

Exact match

“Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchBuenos Aires, ArgentinaHQ recorded Sep 29, 2026501-1,000330 contacts →

Exact match

“Diseñamos estrategias a medida y nos destacamos por ofrecer calidad, flexibilidad y eficiencia en nuestros servicios de Contact Center.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchSioux Falls, SD, United StatesHQ recorded Sep 29, 20261,001-5,000329 contacts →

Exact match

“Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchWaltham, MA, United StatesHQ recorded Sep 29, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchSydney, AustraliaHQ recorded Sep 29, 2026201-500318 contacts →

Exact match

“At IR, we power elite business performance.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 1,424 real time contact center intelligence companies worldwide

See the full list, filter by size, metro and specialty, and access 14,593 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Real time contact center intelligence companies worldwide at a glance

As of Sep 29, 2026
21.4%Verified-email coverage
47.9Average contacts per company
11-50Median size (employees)
2.7%Largest-city concentration · London
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
475
11-50
531
51-200
262
201-500
76
501-1,000
33
1,001-5,000
35
5,001-10,000
7
10001+
5

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for real time contact center intelligence companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “real time contact center intelligence companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 14,593 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Real time contact center intelligence companies by location

11 lists · largest first

Every Real time contact center intelligence companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “real time contact center intelligence companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many real time contact center intelligence companies are there worldwide?

RevenueBase identified 1,424 company matches for real time contact center intelligence companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most real time contact center intelligence companies?

The United States leads with 396 companies, followed by India (101) and the United Kingdom (95). Every real time contact center intelligence companies list by country and city is linked on this page.

Which city has the most real time contact center intelligence companies?

London leads with 38 company records, followed by San Francisco (22) and Paris (21).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 14,593 professional contacts with verified work emails tracked across these 1,424 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.