Company lists · Data refreshed September 2026

Top 25 Quality assurance consulting companies for contact centers based in the United Kingdom

RevenueBase identified 140 quality assurance consulting companies for contact centers headquartered in the United Kingdom as of September 2026 and tracks 895 professional contacts across them, including 278 with verified work emails. London is the largest hub.

This list covers quality assurance consulting companies for contact centers headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
140Companies
895Contacts tracked
278Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest quality assurance consulting companies for contact centers based in the United Kingdom

Ranked by team size
Top 25 of 140 quality assurance consulting companies for contact centers based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to quality assurance consulting companies for contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceSwansea, United KingdomHQ checked Sep 29, 2026201-50099 contacts →

Indirect evidence

“Our business is your business.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-5070 contacts →

Strong evidence

“Qniverse is your trusted Quality Assurance service partner that stands at the forefront of a paradigm shift in QA by redefining quality.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20063 contacts →

Partial evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceExeter, United KingdomHQ checked Sep 29, 202651-20050 contacts →

Strong evidence

“BPA Quality is a woman owned business that provides contact centres with the insights to engineer great customer experiences every time through our expertise in quality…”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceAbingdon, United KingdomHQ checked Sep 29, 202611-5047 contacts →

Partial evidence

“ZigZag QA is your trusted worldwide quality leader, offering true global reach and unrivaled expertise to reduce risk and efforts.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceWhitchurch, United KingdomHQ checked Sep 29, 202651-20036 contacts →

Indirect evidence

“Adding the human touch to your tech, with a digital first approach.”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-20035 contacts →

Indirect evidence

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-5028 contacts →

Indirect evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 29, 2026
10Strong evidenceKingston Upon Hull, United KingdomHQ checked Sep 29, 202611-5012 contacts →

Strong evidence

“Decades of experience in Contact center; sales training, CC processes, performance analysis, dialler management, dial strategy.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-509 contacts →

Indirect evidence

“Razor | Ensuring World-Class Customer Interactions, Every Time… Everywhere.”

Source: RevenueBase Database · checked Sep 29, 2026
12Partial evidenceManchester, United KingdomHQ checked Sep 29, 20261-109 contacts →

Partial evidence

“FAB is a Contact Centre consultancy specialising in Customer Experience, Customer Service, Customer Success, Training design/Delivery and Technology to drive flexible operating…”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceSheffield, United KingdomHQ checked Sep 29, 202611-508 contacts →

Partial evidence

“At Customer Contact Panel, we design contact centre operations, technology and partnerships that match your ambition.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-107 contacts →

Indirect evidence

“At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceChirk, United KingdomHQ checked Sep 29, 20261-107 contacts →

Indirect evidence

“We bring to life your customer service aspirations.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-106 contacts →

Partial evidence

“Assurance.”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceManchester, United KingdomHQ checked Sep 29, 20261-106 contacts →

Indirect evidence

“USMAART’s provides business consultancy and outsourcing support to a wide range of clients across multiple sectors.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceBristol, United KingdomHQ checked Sep 29, 20261-106 contacts →

Partial evidence

“Call us: 0117 398 2342 Square Systems has been providing independent technical services to contact centres and other companies since 2001.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceCardiff, United KingdomHQ checked Sep 29, 202611-505 contacts →

Indirect evidence

“Better Experiences = Better World At Customer Start, we're your dedicated partner in all things customer-related.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“Brio provides clear and precise direction on how to improve your customers’ experience.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-105 contacts →

Partial evidence

“Welcome To Jasper Digital, where we deliver the right consulting solutions so you can tackle your toughest business challenges.”

Source: RevenueBase Database · checked Sep 29, 2026
22Strong evidenceBolton, United KingdomHQ checked Sep 29, 20261-104 contacts →

Strong evidence

“At CLICKD, we offer bespoke Quality Assurance packages that are designed to fulfil and then exceed your call monitoring requirements 🟡 We can probably support you with other areas…”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceLeeds, United KingdomHQ checked Sep 29, 202611-503 contacts →

Partial evidence

“CloudComm 360 simplifies the process, the time and the cost of delivering contact centre solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceTaunton, United KingdomHQ checked Sep 29, 20261-103 contacts →

Indirect evidence

“KimmunicatePlus - a wealth of call and customer expertise The key differentiator that our Customers have access to when working alongside us is that we listen very carefully to…”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceHaverhill, United KingdomHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“practical quality for today’s pharmaceutical industry” Services Offered Smiro Qualitas Ltd is small independent business providing cost-effective, practical quality solutions for…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 140 quality assurance consulting companies for contact centers based in the United Kingdom

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 278 reachable decision-makers.

Free signup · no credit card

View the full list →

Quality assurance consulting companies for contact centers based in the United Kingdom at a glance

As of Sep 29, 2026
31.1%Verified-email coverage
6.4Average contacts per company
1-10Median size (employees)
27.1%Largest-city concentration · London
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
111
11-50
18
51-200
8
201-500
1
501-1,000
1
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 140 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among quality assurance consulting companies for contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “quality assurance consulting companies for contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names quality assurance consulting companies for contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among quality assurance consulting companies for contact centers, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 278 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Quality assurance consulting companies for contact centers by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names quality assurance consulting companies for contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many quality assurance consulting companies for contact centers are there based in the United Kingdom?

RevenueBase identified 140 quality assurance consulting companies for contact centers headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Tchgroup The Consumer Helpline, headquartered in Swansea, tops this list with the largest team on record.

Which city has the most quality assurance consulting companies for contact centers?

London leads with 38 headquartered companies, followed by Manchester (4) and Sheffield (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 278 verified decision-maker contacts tracked across these 140 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 140 quality assurance consulting companies for contact centers based in the United Kingdom. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.