Company lists · Data refreshed September 2026
Top 25 Quality assurance consulting companies for contact centers based in Canada
RevenueBase identified 69 quality assurance consulting companies for contact centers headquartered in Canada as of September 2026 and tracks 1,777 professional contacts across them, including 313 with verified work emails. Toronto is the largest hub.
This list covers quality assurance consulting companies for contact centers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest quality assurance consulting companies for contact centers based in Canada
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 430 contacts → | ||||
Indirect evidence “Millennium1 Solutions is now NTT Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 367 contacts → | ||||
Strong evidence “Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 324 contacts → | ||||
Indirect evidence “Atelka Enterprise Inc.(“Atelka”),is now ttec.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 61 contacts → | ||||
Indirect evidence “Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 58 contacts → | ||||
Indirect evidence “Line One.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 20 contacts → | ||||
Partial evidence “At STS, we prioritize a "Quality First" culture and strive for continuous improvement in our software QA services.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 19 contacts → | ||||
Partial evidence “Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 17 contacts → | ||||
Partial evidence “ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 17 contacts → | ||||
Partial evidence “worX4you helps leadership teams fix quality at the system level.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 16 contacts → | ||||
Partial evidence “CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 15 contacts → | ||||
Partial evidence “DISCOVER THE NEXT GENERATION OF CUSTOMER EXPERIENCE with ContactCenterWorld Today we have more than members in over 200 countries.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 15 contacts → | ||||
Indirect evidence “Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 12 contacts → | ||||
Strong evidence “Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 12 contacts → | ||||
Strong evidence “SQA Canada is an independent software testing company founded in 2012 in Toronto, Canada with a vision to offer a wide range of software quality assurance (SQA) services from…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 10 contacts → | ||||
Strong evidence “TekVision has provided leading-edge customer experience testing services for North American contact centers since 1995.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 8 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 5 contacts → | ||||
Indirect evidence “Energize your organization and develop a truly omnichannel customer experience by leveraging your Human Factor.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 3 contacts → | ||||
Strong evidence “Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 3 contacts → | ||||
Strong evidence “Consultants BGH is a Montreal-based consulting firm specializing in contact center management and business intelligence.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2 contacts → | ||||
Strong evidence “Quality management consulting services.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2 contacts → | ||||
Partial evidence “The Ostermann Group brings our decades of Contact Centre and Best Practice experience to your Customer Experience functions, allowing you to align you operations to industry Best…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1 contacts → | ||||
Indirect evidence “WHO WE ARE: Chorus Tree Inc - Human Experience understands the critical interdependencies between employee and customer experiences and is uniquely equipped to help clients in a…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 1 contacts → | ||||
Partial evidence “Client Insight is a customer experience research and reputation management consulting company.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1 contacts → | ||||
Indirect evidence “Porte 8 est un cabinet de service-conseil en marketing / expérience client / vente / recrutement / formation Chez Porte 8, nous vous accompagnons dans l’amélioration de…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1 contacts → | ||||
Indirect evidence “Headquartered in Calgary, Alberta and services all of North America – Greff Technology Solutions offers comprehensive services designed to improve your business through data…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: quality assurance consulting companies for contact centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names quality assurance consulting companies for contact centers.
- Partial evidence
- Its own public description names part of quality assurance consulting companies for contact centers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name quality assurance consulting companies for contact centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 69 quality assurance consulting companies for contact centers based in Canada
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Quality assurance consulting companies for contact centers based in Canada at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 69 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among quality assurance consulting companies for contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Canada whose own description of what they do matches “quality assurance consulting companies for contact centers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names quality assurance consulting companies for contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among quality assurance consulting companies for contact centers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 313 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names quality assurance consulting companies for contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many quality assurance consulting companies for contact centers are there based in Canada?
RevenueBase identified 69 quality assurance consulting companies for contact centers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Millennium 1 Solutions, headquartered in Toronto, tops this list with the largest team on record.
Which city has the most quality assurance consulting companies for contact centers?
Toronto leads with 15 headquartered companies, followed by Montreal (10) and Calgary (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 313 verified decision-maker contacts tracked across these 69 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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