Company lists · Data refreshed September 2026

Top 25 Quality assurance consulting companies for contact centers based in Canada

RevenueBase identified 69 quality assurance consulting companies for contact centers headquartered in Canada as of September 2026 and tracks 1,777 professional contacts across them, including 313 with verified work emails. Toronto is the largest hub.

This list covers quality assurance consulting companies for contact centers headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
69Companies
1,777Contacts tracked
313Verified emails
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The 25 largest quality assurance consulting companies for contact centers based in Canada

Ranked by team size
Top 25 of 69 quality assurance consulting companies for contact centers based in Canada, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to quality assurance consulting companies for contact centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceToronto, ON, CanadaHQ checked Sep 29, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceHalifax, NS, CanadaHQ checked Sep 29, 2026501-1,000367 contacts →

Strong evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceMontreal, QC, CanadaHQ checked Sep 29, 20261,001-5,000324 contacts →

Indirect evidence

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceMorin-heights, QC, CanadaHQ checked Sep 29, 2026n/a61 contacts →

Indirect evidence

“Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceCalgary, AB, CanadaHQ checked Sep 29, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceToronto, ON, CanadaHQ checked Sep 29, 202611-5020 contacts →

Partial evidence

“At STS, we prioritize a "Quality First" culture and strive for continuous improvement in our software QA services.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceBurlington, ON, CanadaHQ checked Sep 29, 202611-5019 contacts →

Partial evidence

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceToronto, ON, CanadaHQ checked Sep 29, 2026201-50017 contacts →

Partial evidence

“ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceWaterloo, ON, CanadaHQ checked Sep 29, 202611-5017 contacts →

Partial evidence

“worX4you helps leadership teams fix quality at the system level.”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceToronto, ON, CanadaHQ checked Sep 29, 202611-5016 contacts →

Partial evidence

“CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceThunder Bay, ON, CanadaHQ checked Sep 29, 2026201-50015 contacts →

Partial evidence

“DISCOVER THE NEXT GENERATION OF CUSTOMER EXPERIENCE with ContactCenterWorld Today we have more than members in over 200 countries.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceShawinigan, QC, CanadaHQ checked Sep 29, 202651-20015 contacts →

Indirect evidence

“Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.”

Source: RevenueBase Database · checked Sep 29, 2026
13Strong evidenceVancouver, BC, CanadaHQ checked Sep 29, 202651-20012 contacts →

Strong evidence

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceScarborough, ON, CanadaHQ checked Sep 29, 202611-5012 contacts →

Strong evidence

“SQA Canada is an independent software testing company founded in 2012 in Toronto, Canada with a vision to offer a wide range of software quality assurance (SQA) services from…”

Source: RevenueBase Database · checked Sep 29, 2026
15Strong evidenceMarkham, ON, CanadaHQ checked Sep 29, 202611-5010 contacts →

Strong evidence

“TekVision has provided leading-edge customer experience testing services for North American contact centers since 1995.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceToronto, ON, CanadaHQ checked Sep 29, 202611-508 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceMontreal, QC, CanadaHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“Energize your organization and develop a truly omnichannel customer experience by leveraging your Human Factor.”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceMontreal, QC, CanadaHQ checked Sep 29, 202651-2003 contacts →

Strong evidence

“Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations.”

Source: RevenueBase Database · checked Sep 29, 2026
19Strong evidenceMontreal, QC, CanadaHQ checked Sep 29, 20261-103 contacts →

Strong evidence

“Consultants BGH is a Montreal-based consulting firm specializing in contact center management and business intelligence.”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceMontréal, QC, CanadaHQ checked Sep 29, 20261-102 contacts →

Strong evidence

“Quality management consulting services.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceCalgary, AB, CanadaHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“The Ostermann Group brings our decades of Contact Centre and Best Practice experience to your Customer Experience functions, allowing you to align you operations to industry Best…”

Source: RevenueBase Database · checked Sep 29, 2026
22Indirect evidenceNorth York, ON, CanadaHQ checked Sep 29, 202611-501 contacts →

Indirect evidence

“WHO WE ARE: Chorus Tree Inc - Human Experience understands the critical interdependencies between employee and customer experiences and is uniquely equipped to help clients in a…”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceCalgary, AB, CanadaHQ checked Sep 29, 20261-101 contacts →

Partial evidence

“Client Insight is a customer experience research and reputation management consulting company.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceQuébec, QC, CanadaHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Porte 8 est un cabinet de service-conseil en marketing / expérience client / vente / recrutement / formation Chez Porte 8, nous vous accompagnons dans l’amélioration de…”

Source: RevenueBase Database · checked Sep 29, 2026
25Indirect evidenceCalgary, AB, CanadaHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Headquartered in Calgary, Alberta and services all of North America – Greff Technology Solutions offers comprehensive services designed to improve your business through data…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 69 quality assurance consulting companies for contact centers based in Canada

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Quality assurance consulting companies for contact centers based in Canada at a glance

As of Sep 29, 2026
17.6%Verified-email coverage
25.8Average contacts per company
11-50Median size (employees)
21.7%Largest-city concentration · Toronto
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
34
11-50
17
51-200
7
201-500
4
501-1,000
3
1,001-5,000
3
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 69 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among quality assurance consulting companies for contact centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “quality assurance consulting companies for contact centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names quality assurance consulting companies for contact centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among quality assurance consulting companies for contact centers, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 313 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names quality assurance consulting companies for contact centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many quality assurance consulting companies for contact centers are there based in Canada?

RevenueBase identified 69 quality assurance consulting companies for contact centers headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Millennium 1 Solutions, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most quality assurance consulting companies for contact centers?

Toronto leads with 15 headquartered companies, followed by Montreal (10) and Calgary (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 313 verified decision-maker contacts tracked across these 69 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.