Company lists · Data refreshed September 2026

Top 19 Omnichannel support software companies based in France

RevenueBase identified 39 omnichannel support software companies headquartered in France as of September 2026 and tracks 1,315 professional contacts across them, including 365 with verified work emails. Paris is the largest hub.

This list covers omnichannel support software companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
39Companies
1,315Contacts tracked
365Verified emails
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The 19 largest omnichannel support software companies based in France

Ranked by team size
Top 19 of 39 omnichannel support software companies based in France, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel support software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceParis, FranceHQ checked Sep 29, 20261,001-5,000328 contacts →

Partial evidence

“At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceCourbevoie, FranceHQ checked Sep 29, 2026201-500232 contacts →

Indirect evidence

“Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20064 contacts →

Indirect evidence

“RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20054 contacts →

Indirect evidence

“ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20046 contacts →

Indirect evidence

“Kiamo captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and…”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20045 contacts →

Indirect evidence

“Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceToulouse, FranceHQ checked Sep 29, 202611-5040 contacts →

Indirect evidence

“Editeur et intégrateur de logiciels spécifiques, FACYLE S.A.S.”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20035 contacts →

Indirect evidence

“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidencePerpignan, FranceHQ checked Sep 29, 202611-5027 contacts →

Indirect evidence

“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceParis, FranceHQ checked Sep 29, 202611-5026 contacts →

Indirect evidence

“Sairen is a conversational AI platform that manages customer relationships through AI agents, automating communications and providing a unified monitoring tool to handle all…”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceNantes, FranceHQ checked Sep 29, 202611-5022 contacts →

Indirect evidence

“The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceMeudon, FranceHQ checked Sep 29, 202611-5015 contacts →

Indirect evidence

“Leader de l’expérience client omnicanale, augmentée par l’IA, Sereneo associe le meilleur de l’humain et du robot à travers Djiin, sa plateforme d’exécution automatisée de la…”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceParis, FranceHQ checked Sep 29, 202611-5012 contacts →

Indirect evidence

“Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceParis, FranceHQ checked Sep 29, 20261-109 contacts →

Indirect evidence

“Entrez dans une nouvelle ère d’excellence opérationnelle.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceNeuilly Sur Seine, FranceHQ checked Sep 29, 20261-108 contacts →

Indirect evidence

“La relation client évolue.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidencePerpignan, FranceHQ checked Sep 29, 202611-504 contacts →

Partial evidence

“Your all-in-one conversational AI platform for customer support outsourcing.”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceMarseille, FranceHQ checked Sep 29, 202611-502 contacts →

Indirect evidence

“Contactme connecte nativement l’ensemble de vos canaux écrits, vocaux et digitaux.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceNantes, FranceHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“Chez VOC-Call, nous sommes fiers d'être à la pointe de l'innovation dans le domaine des centres de support.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceParis, FranceHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Vous avez besoin d'une solution pour gérer vos appels entrants et sortants, collecter et prioriser les e-mails, envoyer des SMS ou des e-mails en masse, fournir à vos clients un…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 19 of 39 omnichannel support software companies based in France

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Omnichannel support software companies based in France at a glance

As of Sep 29, 2026
27.8%Verified-email coverage
33.7Average contacts per company
11-50Median size (employees)
46.2%Largest-city concentration · Paris
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
12
11-50
14
51-200
10
201-500
2
1,001-5,000
1

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 39 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel support software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “omnichannel support software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel support software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel support software companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 365 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel support software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel support software companies are there based in France?

RevenueBase identified 39 omnichannel support software companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Onepilot, headquartered in Paris, tops this list with the largest team on record.

Which city has the most omnichannel support software companies?

Paris leads with 18 headquartered companies, followed by Courbevoie (2) and Nantes (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 365 verified decision-maker contacts tracked across these 39 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.