Company lists · Data refreshed September 2026

Top 25 Omnichannel support software companies based in Brazil

Name: Omnichannel support software companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 190 companies tracked

RevenueBase identified 190 omnichannel support software companies headquartered in Brazil as of September 2026 and tracks 7,024 professional contacts across them, including 1,262 with verified work emails. Sao Paulo is the largest hub.

This list covers omnichannel support software companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

190Companies

7,024Contacts tracked

1,262Verified emails

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The 25 largest omnichannel support software companies based in Brazil

Ranked by team size

Top 25 of 190 omnichannel support software companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel support software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 29, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 29, 2026
2	Youtility Center DO Brasil	Indirect evidence	Barra Mansa, BrazilHQ checked Sep 29, 2026	1,001-5,000	926 contacts →
	Indirect evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 29, 2026
3	Zenvia	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 29, 2026	501-1,000	787 contacts →
	Indirect evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 29, 2026
4	Pessoalize	Indirect evidence	São Paulo, BrazilHQ checked Sep 29, 2026	1,001-5,000	365 contacts →
	Indirect evidence “A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…” Source: RevenueBase Database · checked Sep 29, 2026
5	Vermont Xcenter	Partial evidence	São Paulo, BrazilHQ checked Sep 29, 2026	501-1,000	359 contacts →
	Partial evidence “Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.” Source: RevenueBase Database · checked Sep 29, 2026
6	Bcr.Cx, Zendesk Partner Of The Year 2026	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 29, 2026	201-500	308 contacts →
	Indirect evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: RevenueBase Database · checked Sep 29, 2026
7	TLD Teledata Tecnologia EM Conectividade	Partial evidence	Curitiba, BrazilHQ checked Sep 29, 2026	201-500	261 contacts →
	Partial evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 29, 2026
8	Cloud Humans	Partial evidence	Remoto, BrazilHQ checked Sep 29, 2026	51-200	178 contacts →
	Partial evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 29, 2026
9	Fortics	Partial evidence	Pato Branco, BrazilHQ checked Sep 29, 2026	51-200	167 contacts →
	Partial evidence “A Fortics é uma empresa referência em plataformas de atendimento, vendas e comunicação omnichannel (redes sociais, mensageria instantânea e voz), que unifica 17 canais, como…” Source: RevenueBase Database · checked Sep 29, 2026
10	HUGGY	Indirect evidence	Feira De Santana, BrazilHQ checked Sep 29, 2026	51-200	96 contacts →
	Indirect evidence “Ajudamos empresas a otimizarem a sua gestão de atendimento através de uma plataforma que reúne WhatsApp, Instagram, Chat Online e outros canais, em uma única tela.” Source: RevenueBase Database · checked Sep 29, 2026
11	Cvortex	Partial evidence	Uberlândia, BrazilHQ checked Sep 29, 2026	51-200	92 contacts →
	Partial evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 29, 2026
12	Neoassist.com S A	Indirect evidence	São Paulo, BrazilHQ checked Sep 29, 2026	51-200	73 contacts →
	Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 29, 2026
13	G4flex Integrated Solutions	Indirect evidence	Fortaleza, BrazilHQ checked Sep 29, 2026	11-50	67 contacts →
	Indirect evidence “Nosso maior propósito é ajudar empresas a otimizarem suas áreas de atendimento e vendas.” Source: RevenueBase Database · checked Sep 29, 2026
14	Selbetti Customer Experience	Indirect evidence	Curitiba, BrazilHQ checked Sep 29, 2026	1,001-5,000	65 contacts →
	Indirect evidence “A Nexcore Tecnologia é uma empresa Brasileira com sede em Curitiba no Paraná, filial em São Paulo, representantes, revendas e clientes em todo Brasil.” Source: RevenueBase Database · checked Sep 29, 2026
15	Voll Solutions	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 29, 2026	51-200	60 contacts →
	Indirect evidence “A Voll Solutions iniciou sua operação em 2015 com o lançamento do Voll 360, solução de atendimento por Whatsapp e canais digitais inspirada nas mais avançadas plataformas do…” Source: RevenueBase Database · checked Sep 29, 2026
16	Milvus	Indirect evidence	São Caetano Do Sul, BrazilHQ checked Sep 29, 2026	51-200	60 contacts →
	Indirect evidence “O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.” Source: RevenueBase Database · checked Sep 29, 2026
17	Instant Solutions	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 29, 2026	11-50	51 contacts →
	Indirect evidence “Instant Solutions helps companies centralize customer service, sales, and communication into a single platform.” Source: RevenueBase Database · checked Sep 29, 2026
18	EOX Tecnologia	Indirect evidence	Curitiba, BrazilHQ checked Sep 29, 2026	51-200	44 contacts →
	Indirect evidence “Mais de 20 anos transformando negócios e potencializando resultados com soluções inteligentes de CRM.” Source: RevenueBase Database · checked Sep 29, 2026
19	YUP Chat	Indirect evidence	Peruíbe, BrazilHQ checked Sep 29, 2026	11-50	41 contacts →
	Indirect evidence “A Yup Chat é uma empresa brasileira fundada em 2018, reconhecida por fornecer soluções inteligentes que transformam o relacionamento com clientes online.” Source: RevenueBase Database · checked Sep 29, 2026
20	WEON	Indirect evidence	Curitiba, BrazilHQ checked Sep 29, 2026	51-200	40 contacts →
	Indirect evidence “Tornar incrível a comunicação entre marcas e pessoas, este é o nosso negócio Nosso sonho começou lá em 2004, quando percebemos que era possível e necessário desenvolver um jeito…” Source: RevenueBase Database · checked Sep 29, 2026
21	Tactium	Indirect evidence	Fortaleza, BrazilHQ checked Sep 29, 2026	11-50	38 contacts →
	Indirect evidence “Somos uma empresa brasileira de tecnologia especializada em soluções para Contact Centers e CRM corporativo, usando inteligência artificial.” Source: RevenueBase Database · checked Sep 29, 2026
22	Compuvox	Indirect evidence	Salvador, BrazilHQ checked Sep 29, 2026	201-500	36 contacts →
	Indirect evidence “A Compuvox atua como desenvolvedora e fornecedora de soluções de atendimento Ominichannel.” Source: RevenueBase Database · checked Sep 29, 2026
23	NVOIP	Indirect evidence	Juiz De Fora, BrazilHQ checked Sep 29, 2026	51-200	36 contacts →
	Indirect evidence “A Nvoip é a plataforma de voz, chat e API.” Source: RevenueBase Database · checked Sep 29, 2026
24	Iqnus Tecnologia	Indirect evidence	Fortaleza, BrazilHQ checked Sep 29, 2026	11-50	35 contacts →
	Indirect evidence “Somos apaixonados por tecnologia, por isso desenvolvemos soluções para facilitar a comunicação entre marcas e clientes.” Source: RevenueBase Database · checked Sep 29, 2026
25	Kentro	Indirect evidence	São Paulo, BrazilHQ checked Sep 29, 2026	11-50	35 contacts →
	Indirect evidence “A Kentro nasceu para transformar a jornada do cliente.” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel support software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names omnichannel support software companies.
Partial evidence: Its own public description names part of omnichannel support software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name omnichannel support software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 190 omnichannel support software companies based in Brazil

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Omnichannel support software companies based in Brazil at a glance

As of Sep 29, 2026

18.0%Verified-email coverage

37.0Average contacts per company

11-50Median size (employees)

25.8%Largest-city concentration · Sao Paulo

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 190 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel support software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “omnichannel support software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel support software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among omnichannel support software companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,262 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Omnichannel support software companies by metro

Omnichannel support software companies in Sao Paulo49

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel support software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel support software companies are there based in Brazil?

RevenueBase identified 190 omnichannel support software companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

DBM Contact Center, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most omnichannel support software companies?

Sao Paulo leads with 49 headquartered companies, followed by Curitiba (16) and Florianopolis (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,262 verified decision-maker contacts tracked across these 190 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.