Company lists · Data refreshed September 2026

Top 25 Omnichannel contact center software vendors based in France

RevenueBase identified 49 omnichannel contact center software vendors headquartered in France as of September 2026 and tracks 1,413 professional contacts across them, including 578 with verified work emails. Paris is the largest hub.

This list covers omnichannel contact center software vendors headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
49Companies
1,413Contacts tracked
578Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest omnichannel contact center software vendors based in France

Ranked by team size
Top 25 of 49 omnichannel contact center software vendors based in France, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel contact center software vendors: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBoulogne-billancourt, FranceHQ checked Sep 29, 2026501-1,000408 contacts →

Partial evidence

“Omnichannel CCaaS Platform | Customer Experience, AI & Sovereign Cloud Are your customer service costs increasing?”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceCourbevoie, FranceHQ checked Sep 29, 2026201-500232 contacts →

Indirect evidence

“Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceAix-en-provence, FranceHQ checked Sep 29, 202651-200101 contacts →

Indirect evidence

“Plus le monde se numérise, plus l’humain est essentiel!”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20064 contacts →

Indirect evidence

“RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20054 contacts →

Indirect evidence

“ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20046 contacts →

Indirect evidence

“Kiamo captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and…”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceCourbevoie, FranceHQ checked Sep 29, 202651-20043 contacts →

Strong evidence

“Anstel est le premier centre de contacts omnicanal dédié à la gestion des appels 24h/24 et 7j/7.”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceToulouse, FranceHQ checked Sep 29, 202611-5040 contacts →

Indirect evidence

“Editeur et intégrateur de logiciels spécifiques, FACYLE S.A.S.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceParis, FranceHQ checked Sep 29, 202651-20035 contacts →

Indirect evidence

“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceParis, FranceHQ checked Sep 29, 202611-5033 contacts →

Partial evidence

“DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.”

Source: RevenueBase Database · checked Sep 29, 2026
11Strong evidencePerpignan, FranceHQ checked Sep 29, 202611-5027 contacts →

Strong evidence

“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceParis, FranceHQ checked Sep 29, 202611-5026 contacts →

Indirect evidence

“Sairen is a conversational AI platform that manages customer relationships through AI agents, automating communications and providing a unified monitoring tool to handle all…”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceParis, FranceHQ checked Sep 29, 202611-5025 contacts →

Indirect evidence

“Welcome to Ino Global - Redefining Business Communication Worldwide At Ino Global, we are at the forefront of transforming the way businesses communicate.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceNantes, FranceHQ checked Sep 29, 202611-5022 contacts →

Indirect evidence

“The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceAnnecy, FranceHQ checked Sep 29, 20261-1015 contacts →

Indirect evidence

“Depuis 2018, fAibrik rend l’IA accessible à tous types d’organisations à travers sa plateforme conçue pour optimiser votre service client.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceMeudon, FranceHQ checked Sep 29, 202611-5015 contacts →

Indirect evidence

“Leader de l’expérience client omnicanale, augmentée par l’IA, Sereneo associe le meilleur de l’humain et du robot à travers Djiin, sa plateforme d’exécution automatisée de la…”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceSaint Maur Des Fossés, FranceHQ checked Sep 29, 202611-5014 contacts →

Partial evidence

“Editeur de logiciels et CRM pour les centres d'appels, fournisseur de terminaison de téléphonie VoIP.”

Source: RevenueBase Database · checked Sep 29, 2026
18Indirect evidenceNeuilly Sur Seine, FranceHQ checked Sep 29, 20261-108 contacts →

Indirect evidence

“La relation client évolue.”

Source: RevenueBase Database · checked Sep 29, 2026
19Strong evidenceParis, FranceHQ checked Sep 29, 20261-107 contacts →

Strong evidence

“At Heedify, we elevate customer service by seamlessly integrating our advanced Attendant Console and Contact Centre solutions within Microsoft Teams.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceMarseille, FranceHQ checked Sep 29, 20261-104 contacts →

Indirect evidence

“Since 2009, Remmedia offers innovative solutions that improves call management, optimises ads investments and delivers a unique costumer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceAmiens, FranceHQ checked Sep 29, 20261-104 contacts →

Partial evidence

“DENAROO is a computer software company based out of 155 RUE DU FAUBOURG SAINT DENIS, PARIS, France.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceParis, FranceHQ checked Sep 29, 202611-503 contacts →

Partial evidence

“Graam is a cloud call center solution for small and medium-sized businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceLe Rheu, FranceHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“L’ensemble des prestations que nous proposons permettent de structurer l’accueil téléphonique et de répondre aux besoins de centres d’appels.”

Source: RevenueBase Database · checked Sep 29, 2026
24Strong evidenceBas En Basset, FranceHQ checked Sep 29, 202611-501 contacts →

Strong evidence

“Solucall est une solution proposée par Call Win SAS qui s'adresse aux entreprises qui souhaitent créer leur Centre de Relation Clients Logiciel de Centre de Contacts Audit -…”

Source: RevenueBase Database · checked Sep 29, 2026
25Indirect evidenceParis, FranceHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Vous avez besoin d'une solution pour gérer vos appels entrants et sortants, collecter et prioriser les e-mails, envoyer des SMS ou des e-mails en masse, fournir à vos clients un…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 49 omnichannel contact center software vendors based in France

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 578 reachable decision-makers.

Free signup · no credit card

View the full list →

Omnichannel contact center software vendors based in France at a glance

As of Sep 29, 2026
40.9%Verified-email coverage
28.8Average contacts per company
11-50Median size (employees)
42.9%Largest-city concentration · Paris
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
15
11-50
20
51-200
12
201-500
1
501-1,000
1

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 49 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel contact center software vendors, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “omnichannel contact center software vendors”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel contact center software vendors), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel contact center software vendors, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 578 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel contact center software vendors, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel contact center software vendors are there based in France?

RevenueBase identified 49 omnichannel contact center software vendors headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

ODIGO, headquartered in Boulogne-Billancourt, tops this list with the largest team on record.

Which city has the most omnichannel contact center software vendors?

Paris leads with 21 headquartered companies, followed by Courbevoie (3) and Amiens (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 578 verified decision-maker contacts tracked across these 49 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 49 omnichannel contact center software vendors based in France. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.