Company lists · Data refreshed September 2026

Top 25 Omnichannel contact center software vendors worldwide

RevenueBase identified 1,682 company matches for omnichannel contact center software vendors worldwide as of September 2026 and tracks 83,574 professional contacts across them, including 19,100 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for omnichannel contact center software vendors worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026. Country and city lists for omnichannel contact center software vendors follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
1,682Companies
83,574Contacts tracked
19,100Verified emails
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The 25 largest omnichannel contact center software vendors worldwide

Ranked by team size
Top 25 of 1,682 company matches for omnichannel contact center software vendors worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBelmont, CA, United StatesHQ recorded Sep 29, 20265,001-10,0006,431 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchBloomington, IL, United StatesHQ recorded Sep 29, 202610001+5,553 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchStockholm, SwedenHQ recorded Sep 29, 20261,001-5,0002,934 contacts →

Exact match

“Sinch’s vision is to connect every business with every customer, everywhere in the world.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchCampbell, CA, United StatesHQ recorded Sep 29, 20261,001-5,0002,444 contacts →

Exact match

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchAkron, OH, United StatesHQ recorded Sep 29, 20261,001-5,0001,764 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchBhopal, IndiaHQ recorded Sep 29, 20261,001-5,0001,762 contacts →

Exact match

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchMahwah, NJ, United StatesHQ recorded Sep 29, 20261,001-5,0001,536 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchEl Paso, TX, United StatesHQ recorded Sep 29, 20261,001-5,0001,418 contacts →

Exact match

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchCuritiba, BrazilHQ recorded Sep 29, 20261,001-5,0001,312 contacts →

Exact match

“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchHyderabad, IndiaHQ recorded Sep 29, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchBarra Mansa, BrazilHQ recorded Sep 29, 20261,001-5,000926 contacts →

Exact match

“A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchSao Paulo, BrazilHQ recorded Sep 29, 2026501-1,000787 contacts →

Exact match

“Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchAustin, TX, United StatesHQ recorded Sep 29, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchPanamaHQ recorded Sep 29, 20261,001-5,000733 contacts →

Exact match

“Nearshore Contact Center & Customer Service Outsourcing As a leading contact center service and business process outsourcing (BPO) provider, we deliver omnichannel, multilingual…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchMontréal, CanadaHQ recorded Sep 29, 2026501-1,000589 contacts →

Exact match

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchChicago, IL, United StatesHQ recorded Sep 29, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200553 contacts →

Exact match

“At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchHyderabad, IndiaHQ recorded Sep 29, 2026201-500527 contacts →

Exact match

“Telecom Applications are one of the fastest-changing technologies of today.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 29, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchMargate, FL, United StatesHQ recorded Sep 29, 20261,001-5,000487 contacts →

Exact match

“Global Response is The Brand Contact Center.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchCairo, EgyptHQ recorded Sep 29, 2026201-500459 contacts →

Exact match

“IST Networks is a Teleperformance brand, and part of the TP Infinity family, a new global force in CX Transformation Services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchSan Fernando De Henares, SpainHQ recorded Sep 29, 20265,001-10,000459 contacts →

Exact match

“Unitono es un referente en el sector del Contact Center.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchLarnaca, CyprusHQ recorded Sep 29, 2026201-500438 contacts →

Exact match

“Omilia is the global standard for AI-driven customer service transformation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchMaputo, MozambiqueHQ recorded Sep 29, 2026201-500436 contacts →

Exact match

“Outsourcing de serviços de contact center, com atendimento multicanal.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 1,682 omnichannel contact center software vendors worldwide

See the full list, filter by size, metro and specialty, and access 19,100 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel contact center software vendors worldwide at a glance

As of Sep 29, 2026
22.9%Verified-email coverage
49.7Average contacts per company
11-50Median size (employees)
3.7%Largest-city concentration · Sao Paulo
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
403
11-50
687
51-200
366
201-500
109
501-1,000
44
1,001-5,000
60
5,001-10,000
4
10001+
5

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for omnichannel contact center software vendors are linked below.
What qualifies
Company records worldwide whose business descriptions match “omnichannel contact center software vendors” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 19,100 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Omnichannel contact center software vendors by location

13 lists · largest first

Every Omnichannel contact center software vendors list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel contact center software vendors”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel contact center software vendors are there worldwide?

RevenueBase identified 1,682 company matches for omnichannel contact center software vendors worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ringcentral tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most omnichannel contact center software vendors?

The United States leads with 296 companies, followed by Brazil (180) and India (107). Every omnichannel contact center software vendors list by country and city is linked on this page.

Which city has the most omnichannel contact center software vendors?

Sao Paulo leads with 62 company records, followed by London (23) and Paris (21).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 19,100 professional contacts with verified work emails tracked across these 1,682 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.