Company lists · Data refreshed September 2026

Top 25 Omnichannel contact center consultants based in South Africa

RevenueBase identified 66 company matches for omnichannel contact center consultants associated with South Africa as of September 2026 and tracks 4,835 professional contacts across them, including 963 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for omnichannel contact center consultants associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
66Companies
4,835Contacts tracked
963Verified emails
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The 25 largest omnichannel contact center consultants based in South Africa

Ranked by team size
Top 25 of 66 company matches for omnichannel contact center consultants based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Sep 29, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchCape Town, South AfricaHQ recorded Sep 29, 20261,001-5,0001,071 contacts →

Exact match

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchCape Town, South AfricaHQ recorded Sep 29, 20261,001-5,000451 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchCresta, South AfricaHQ recorded Sep 29, 2026201-500420 contacts →

Exact match

“UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchRosebank, South AfricaHQ recorded Sep 29, 2026201-500360 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchDurban, South AfricaHQ recorded Sep 29, 20265,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchCape Town, South AfricaHQ recorded Sep 29, 202611-50122 contacts →

Exact match

“Customer Care Solutions is a multichannel communication service provider.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchEthekwini, South AfricaHQ recorded Sep 29, 202651-20088 contacts →

Exact match

“Our approach has been specifically designed with operational delivery in mind.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchWynberg, South AfricaHQ recorded Sep 29, 2026201-50083 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchDurban, South AfricaHQ recorded Sep 29, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchCenturion, South AfricaHQ recorded Sep 29, 202651-20078 contacts →

Exact match

“Inovo is your unfair advantage in customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchMidrand, South AfricaHQ recorded Sep 29, 202651-20051 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 2026201-50037 contacts →

Exact match

“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202651-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchCape Town, South AfricaHQ recorded Sep 29, 202611-5026 contacts →

Exact match

“Innovo Networks is an ICT provider delivering Communications, Carrier, Connectivity, Cloud and Cyber Security services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchPretoria, South AfricaHQ recorded Sep 29, 202651-20022 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchDurban, South AfricaHQ recorded Sep 29, 202651-20017 contacts →

Exact match

“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchDurban, South AfricaHQ recorded Sep 29, 2026201-50016 contacts →

Exact match

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchDurban, South AfricaHQ recorded Sep 29, 202651-20012 contacts →

Exact match

“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchPretoria, South AfricaHQ recorded Sep 29, 202611-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchUmhlanga, South AfricaHQ recorded Sep 29, 20261-109 contacts →

Exact match

“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchNorthriding, South AfricaHQ recorded Sep 29, 202611-508 contacts →

Exact match

“Jumpstart Interactive Intelligence is a leading, trusted and experienced provider of omnichannel communications capability for banks, financial services, retailers and insurance…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchCape Town, South AfricaHQ recorded Sep 29, 20261-107 contacts →

Exact match

“We help call centers fix broken connectivity, reduce VoIP burn, and boost sales.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchPretoria, South AfricaHQ recorded Sep 29, 202611-507 contacts →

Exact match

“Case Manager provides everything you need to achieve contact center excellence.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 66 omnichannel contact center consultants based in South Africa

See the full list, filter by size, metro and specialty, and access 963 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel contact center consultants based in South Africa at a glance

As of Sep 29, 2026
19.9%Verified-email coverage
73.3Average contacts per company
11-50Median size (employees)
25.8%Largest-city concentration · Johannesburg
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
21
11-50
19
51-200
9
201-500
10
501-1,000
1
1,001-5,000
4
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 66 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “omnichannel contact center consultants” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 963 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel contact center consultants”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel contact center consultants are there based in South Africa?

RevenueBase identified 66 company matches for omnichannel contact center consultants associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel contact center consultants?

Johannesburg leads with 17 company records, followed by Cape Town (12) and Durban (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 963 professional contacts with verified work emails tracked across these 66 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 66 omnichannel contact center consultants based in South Africa. Start with a free account, no credit card.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.