Company lists · Data refreshed September 2026

Top 24 Omnichannel contact center consultants based in London, United Kingdom

RevenueBase identified 66 omnichannel contact center consultants headquartered in London, United Kingdom as of September 2026 and tracks 2,061 professional contacts across them, including 289 with verified work emails. Across the United Kingdom, London is the largest hub for this category.

This list covers omnichannel contact center consultants headquartered in London, United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
66Companies
2,061Contacts tracked
289Verified emails
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The 24 largest omnichannel contact center consultants based in London, United Kingdom

Ranked by team size
Top 24 of 66 omnichannel contact center consultants based in London, United Kingdom, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel contact center consultants: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-200434 contacts →

Indirect evidence

“MBA: The Acceleration Agents, where digital and direct interconnect.”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceLondon, United KingdomHQ checked Sep 29, 2026201-500192 contacts →

Indirect evidence

“AbsoluteLabs is a Salesforce Summit Partner and partner of Microsoft Azure, Amazon Web Services, and Google Cloud Platform.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-200164 contacts →

Partial evidence

“We design omnichannel retail experiences for brands across Europe to positively impact ROI.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceLondon, United KingdomHQ checked Sep 29, 2026201-50098 contacts →

Strong evidence

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-5096 contacts →

Indirect evidence

“We’re service communication experts – using a mix of science, creativity and service know-how to improve how you talk with your customers through all channels and media, from…”

Source: RevenueBase Database · checked Sep 29, 2026
6Strong evidenceLondon, United KingdomHQ checked Sep 29, 202651-20063 contacts →

Strong evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceLondon, United KingdomHQ checked Sep 29, 20261,001-5,00059 contacts →

Strong evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceLondon, United KingdomHQ checked Sep 29, 202651-20032 contacts →

Strong evidence

“StableLogic is a technology consultancy specialising in customer contact, networking, software development and cloud expertise.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-5013 contacts →

Indirect evidence

“At Refractis we believe that technology done well can change an organisation, enhancing customer interactions, delivering new insights and optimising business operations.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-107 contacts →

Indirect evidence

“At alaouico, we understand the challenges businesses face with customer interactions-whether it's managing high call volumes, ensuring timely responses, or maintaining customer…”

Source: RevenueBase Database · checked Sep 29, 2026
11Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-507 contacts →

Strong evidence

“Phase2 is a specialist Cloud Contact Centre (CCaaS) solutions partner, delivering bespoke, data-driven solutions that transform customer experience and business operations.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-106 contacts →

Indirect evidence

“Insight Now are the experts in delivering improved operational efficiency & customer experience across your customer service channels.”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-2006 contacts →

Indirect evidence

“Lavabeam specialises in providing Consulting, Advisory and Delivery services for Digital and Omni-channel Transformation.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-504 contacts →

Indirect evidence

“CX Studio is an AWS consulting and software partner that focuses on Amazon Connect and CX services.”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-104 contacts →

Partial evidence

“Soniza is a truly independent telecoms consultancy.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-504 contacts →

Indirect evidence

“Unlock Your Business Potential with CRM Scene At CRM Scene, we are certified Zendesk experts dedicated to helping companies and organizations worldwide maximize their customer…”

Source: RevenueBase Database · checked Sep 29, 2026
17Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-504 contacts →

Strong evidence

“Voxologic provides cloud contact center implementation and integration services.”

Source: RevenueBase Database · checked Sep 29, 2026
18Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-102 contacts →

Indirect evidence

“We are unashamedly obsessed with customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“We are multi-certified CRM systems experts with more than 15 years implementing, migrating and improving CRM systems.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Working with start-ups in growth phase, who need expert hands-on advice to set up and optimise Communications (CRM), Customer Care and Community.”

Source: RevenueBase Database · checked Sep 29, 2026
21Strong evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Strong evidence

“Macfarlane has a 25 year history of developing and implementing contact centre and communications management solutions for traditional call and contact centres.”

Source: RevenueBase Database · checked Sep 29, 2026
22Strong evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Strong evidence

“A full-service Customer Experience consulting firm with a long standing history in the design and optimisation of world class contact centre solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
23Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“We are a dynamic and innovative consulting company, focusing on helping our clients enhance their business through innovative use of technology.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Indirect evidence

“Let’s start with the WHY… We help channel partners leverage opportunities created by new technologies and business platforms through consultative and market intelligence services.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 24 of 66 omnichannel contact center consultants based in London, United Kingdom

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Omnichannel contact center consultants based in London, United Kingdom at a glance

As of Sep 29, 2026
14.0%Verified-email coverage
31.2Average contacts per company
11-50Median size (employees)
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
31
11-50
17
51-200
14
201-500
2
1,001-5,000
2

Email recency for this list is measured across the whole United Kingdom list rather than for London, so it is reported there. Company counts and contact totals on this page are exact for London, over 66 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel contact center consultants, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in London, United Kingdom whose own description of what they do matches “omnichannel contact center consultants”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel contact center consultants), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel contact center consultants, and records with no verified work email. Companies headquartered outside London are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 289 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel contact center consultants, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel contact center consultants are there based in London, United Kingdom?

RevenueBase identified 66 omnichannel contact center consultants headquartered in London, United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

MBA, headquartered in London, tops this list with the largest team on record.

Which city in the United Kingdom has the most omnichannel contact center consultants?

London leads the United Kingdom with 66 headquartered companies, followed by Glasgow (8) and Manchester (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 289 verified decision-maker contacts tracked across these 66 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.