Company lists · Data refreshed September 2026

Top 25 Mystery shopping companies based in the United States

RevenueBase identified 96 mystery shopping companies headquartered in the United States as of September 2026 and tracks 4,630 professional contacts across them, including 261 with verified work emails. Atlanta is the largest hub.

This list covers mystery shopping companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 20, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 20, 2026 86% judged on-target in blind review
96Companies
4,630Contacts tracked
261Verified emails
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The 25 largest mystery shopping companies based in the United States

Ranked by team size
Top 25 of 96 mystery shopping companies based in the United States, ranked by team size, largest first. Data refreshed Sep 20, 2026. RevenueBase Smart Search rates how each company's information relates to mystery shopping companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceAnn Arbor, MI, United StatesHQ checked Sep 20, 2026n/a2,101 contacts →

Indirect evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 20, 2026
2Indirect evidencePeachtree Corners, GA, United StatesHQ checked Sep 20, 2026501-1,000636 contacts →

Indirect evidence

“CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 20, 2026
3Strong evidenceLas Vegas, NV, United StatesHQ checked Sep 20, 202651-200238 contacts →

Strong evidence

“HS Brands Global is the Leading Brand Protection, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide.”

Source: RevenueBase Database · checked Sep 20, 2026
4Indirect evidencePerrysburg, OH, United StatesHQ checked Sep 20, 202651-200103 contacts →

Indirect evidence

“IntelliShop is an enterprise customer experience optimization and advisory firm.”

Source: RevenueBase Database · checked Sep 20, 2026
5Indirect evidenceAustin, TX, United StatesHQ checked Sep 20, 202651-20092 contacts →

Indirect evidence

“Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets.”

Source: RevenueBase Database · checked Sep 20, 2026
6Strong evidenceNew York, NY, United StatesHQ checked Sep 20, 202611-5072 contacts →

Strong evidence

“Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.”

Source: RevenueBase Database · checked Sep 20, 2026
7Strong evidenceAustin, TX, United StatesHQ checked Sep 20, 202611-5038 contacts →

Strong evidence

“Norton Norris (Nn) is a Mystery Shopping company specializing in benchmarking, and Compliance Checks dedicated to the education vertical.”

Source: RevenueBase Database · checked Sep 20, 2026
8Strong evidenceMinneapolis, MN, United StatesHQ checked Sep 20, 202611-5038 contacts →

Strong evidence

“GLOBAL MYSTERY SHOPPING & CX AUDITS Serving US & Europe for 30+ years-enhancing business growth through superior customer experience.”

Source: RevenueBase Database · checked Sep 20, 2026
9Indirect evidenceFindlay, OH, United StatesHQ checked Sep 20, 202611-5031 contacts →

Indirect evidence

“LiveShopper Sassie is a market research firm founded in 2016 and based in Findlay, OH.”

Source: RevenueBase Database · checked Sep 20, 2026
10Indirect evidenceCary, NC, United StatesHQ checked Sep 20, 202651-20026 contacts →

Indirect evidence

“Confero provides customer experience research services to leading brands, multi-unit and independent growth companies.”

Source: RevenueBase Database · checked Sep 20, 2026
11Strong evidenceThe Woodlands, TX, United StatesHQ checked Sep 20, 202611-5015 contacts →

Strong evidence

“Clear Evaluations provides Mystery Shopping Services & Customer Experience Management to regional and Fortune 500 companies in the retail, restaurant, housing, and hospitality…”

Source: RevenueBase Database · checked Sep 20, 2026
12Strong evidenceMadison, WI, United StatesHQ checked Sep 20, 202611-5015 contacts →

Strong evidence

“Beyond Hello is a mystery shopping company specializing in cost-effective, user-friendly service measurements that enable companies to improve their customer’s experience while…”

Source: RevenueBase Database · checked Sep 20, 2026
13Strong evidenceOrange, CT, United StatesHQ checked Sep 20, 202651-20011 contacts →

Strong evidence

“Specializing in professional remote call monitoring and telephone mystery shopping for any industry.”

Source: RevenueBase Database · checked Sep 20, 2026
14Indirect evidenceSan Diego, CA, United StatesHQ checked Sep 20, 202651-20010 contacts →

Indirect evidence

“Your trusted market research consultant company with over 25 years experience.”

Source: RevenueBase Database · checked Sep 20, 2026
15Partial evidenceBudd Lake, NJ, United StatesHQ checked Sep 20, 20261-1010 contacts →

Partial evidence

Mystery Shopper Pros is a mystery shopper company that provides hands-on evaluation with the convenience of online communications, reporting and feedback.”

Source: RevenueBase Database · checked Sep 20, 2026
16Strong evidenceCalabasas, CA, United StatesHQ checked Sep 20, 202611-509 contacts →

Strong evidence

“Cirrus Marketing Intelligence is a nationwide customer experience management company based in Calabasas, CA, specializing in mystery shopping, competitor market research…”

Source: RevenueBase Database · checked Sep 20, 2026
17Indirect evidencePhoenix, AZ, United StatesHQ checked Sep 20, 202611-508 contacts →

Indirect evidence

“Business Observations provides customizable services for all types of secret shops, for web-based evaluations and reports to track your results.”

Source: RevenueBase Database · checked Sep 20, 2026
18Indirect evidenceSan Jose, CA, United StatesHQ checked Sep 20, 202611-507 contacts →

Indirect evidence

“For over 20 years EyeSpy has provided FoH and BoH solutions for restaurants, the hospitality and service industries.”

Source: RevenueBase Database · checked Sep 20, 2026
19Strong evidenceSt. Louis, MO, United StatesHQ checked Sep 20, 20261-107 contacts →

Strong evidence

“Automotive Insights, LLC is the automotive industry's premier video mystery shopping and CI/Brand Standards assessment company.”

Source: RevenueBase Database · checked Sep 20, 2026
20Strong evidenceLas Vegas, NV, United StatesHQ checked Sep 20, 202611-507 contacts →

Strong evidence

“QSI Specialists is a full service mystery shopping company.”

Source: RevenueBase Database · checked Sep 20, 2026
21Strong evidencePhoenix, AZ, United StatesHQ checked Sep 20, 20261-106 contacts →

Strong evidence

“Primo Solutions, LLC is a full service Mystery Shopping, Training, and Satisfaction Survey company, providing quality follow-up and follow-through measurement tools to evaluate…”

Source: RevenueBase Database · checked Sep 20, 2026
22Partial evidenceCincinnati, OH, United StatesHQ checked Sep 20, 20261-105 contacts →

Partial evidence

“What makes Dead Ringers different than every other mystery shop provider?”

Source: RevenueBase Database · checked Sep 20, 2026
23Indirect evidenceColonie, NY, United StatesHQ checked Sep 20, 202611-505 contacts →

Indirect evidence

“We provide our clients the business intelligence they need to make informed decisions for their companies.”

Source: RevenueBase Database · checked Sep 20, 2026
24Indirect evidenceCoral Gables, FL, United StatesHQ checked Sep 20, 2026501-1,0005 contacts →

Indirect evidence

“The Consumer Insight (TCI) helps multi-location brands uncover what leadership teams often cannot see inside their own operations.”

Source: RevenueBase Database · checked Sep 20, 2026
25Strong evidenceMesa, AZ, United StatesHQ checked Sep 20, 202611-504 contacts →

Strong evidence

“We are Service Analytics LLC DBA Mystery Shopping Service.”

Source: RevenueBase Database · checked Sep 20, 2026

Showing 25 of 96 mystery shopping companies based in the United States

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Mystery shopping companies based in the United States at a glance

As of Sep 20, 2026
5.6%Verified-email coverage
48.2Average contacts per company
11-50Median size (employees)
5.2%Largest-city concentration · Atlanta
Sep 20, 2026Page data refreshed

Companies by employee count

1-10
44
11-50
31
51-200
15
201-500
1
501-1,000
2
10001+
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 96 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among mystery shopping companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “mystery shopping companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names mystery shopping companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among mystery shopping companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 261 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 20, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names mystery shopping companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many mystery shopping companies are there based in the United States?

RevenueBase identified 96 mystery shopping companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Second To None, headquartered in Ann Arbor, tops this list with the largest team on record.

Which city has the most mystery shopping companies?

Atlanta leads with 5 headquartered companies, followed by Las Vegas (4) and Miami (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 261 verified decision-maker contacts tracked across these 96 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 20, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.