Company lists · Data refreshed September 2026
Top 25 Mystery shopping companies worldwide
RevenueBase identified 545 mystery shopping companies worldwide as of September 2026 and tracks 9,918 professional contacts across them, including 936 with verified work emails. The United States is the largest market and London the largest hub.
This list covers mystery shopping companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 20, 2026. Country and city lists for mystery shopping companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest mystery shopping companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 2,101 contacts → | ||||
Indirect evidence “Your customers are human.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 2 | 636 contacts → | ||||
Indirect evidence “CUSTOMER EXPERIENCE.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 3 | 466 contacts → | ||||
Indirect evidence “Creative Activation works with leading retailers.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 4 | 238 contacts → | ||||
Strong evidence “HS Brands Global is the Leading Brand Protection, Mystery Shopping, Loss Prevention & Compliance Measurement Solution provider operating worldwide.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 5 | 204 contacts → | ||||
Strong evidence “Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel…” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 6 | 113 contacts → | ||||
Indirect evidence “Nascida com a missão de aprimorar a qualidade no atendimento e dos serviços prestados aos clientes no Brasil, a OnYou utiliza a metodologia de cliente oculto: pessoas comuns…” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 7 | 109 contacts → | ||||
Indirect evidence “At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 8 | 106 contacts → | ||||
Indirect evidence “AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 9 | 103 contacts → | ||||
Indirect evidence “IntelliShop is an enterprise customer experience optimization and advisory firm.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 10 | 97 contacts → | ||||
Partial evidence “Morrigan Services is a one stop service quality provider focusing on Mystery Shopper, Integrity Audit, Service Operational Audit, Service Blueprint and Service Training.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 11 | 92 contacts → | ||||
Indirect evidence “Reality Based Group is a leader in the customer experience management space, with over two decades delivering solutions to over 15 vertical markets.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 12 | 72 contacts → | ||||
Strong evidence “Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 13 | 71 contacts → | ||||
Strong evidence “Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 14 | 63 contacts → | ||||
Indirect evidence “CRM Middle East was founded in November 2001 to provide expert solutions and work closely with clients to help maximizing customer satisfaction and loyalty, thus boosting…” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 15 | 63 contacts → | ||||
Indirect evidence “Somos uma empresa especializada em experiência do consumidor e pesquisas pela metodologia de Cliente Oculto.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 16 | 62 contacts → | ||||
Indirect evidence “ESA Retail is now part of Ipsos, and using the Ipsos brand name, following acquisition in June 2025.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 17 | 61 contacts → | ||||
Strong evidence “Secret View helps retail and hospitality brands collect feedback from real customers through our global mystery shopping community of local consumers.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 18 | 60 contacts → | ||||
Strong evidence “Expert em Mystery Shopping e Market Research & Data Analytics, a More by Pentaudis, oferece soluções personalizadas a empresas que queiram "Ouvir" os seus clientes e/ou auscultar…” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 19 | 54 contacts → | ||||
Strong evidence “MSPA is a trade assocation dedicated to the advancement of mystery shopping, globally.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 20 | 53 contacts → | ||||
Indirect evidence “Smice is 17 years of expertise to guarantee the quality of customer journeys.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 21 | 53 contacts → | ||||
Indirect evidence “Established in 1991, Shaw Hotels and Consultancy Services Pvt.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 22 | 51 contacts → | ||||
Indirect evidence “Our mission is to improve customer service across the UK.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 23 | 47 contacts → | ||||
Strong evidence “FloorWalk specializes in mystery Shopping and Consumer Insights which is very essential for growth of any business.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 24 | 42 contacts → | ||||
Strong evidence “Desde 1996 somos especialistas en Mystery Shopping, la herramienta más poderosa para la evaluación y mejora continua de la calidad de atención al cliente.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
| 25 | 39 contacts → | ||||
Indirect evidence “Shepper provides cost-effective, high-quality insights that empower businesses to make better decisions.” Source: RevenueBase Database · checked Sep 20, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: mystery shopping companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names mystery shopping companies.
- Partial evidence
- Its own public description names part of mystery shopping companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name mystery shopping companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 545 mystery shopping companies worldwide
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Mystery shopping companies worldwide at a glance
As of Sep 20, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among mystery shopping companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for mystery shopping companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “mystery shopping companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names mystery shopping companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among mystery shopping companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 936 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 20, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Mystery shopping companies by location
2 lists · largest firstEvery Mystery shopping companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names mystery shopping companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many mystery shopping companies are there worldwide?
RevenueBase identified 545 mystery shopping companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Second To None, headquartered in Ann Arbor, tops this list with the largest team on record.
Which country has the most mystery shopping companies?
The United States leads with 96 companies, followed by the United Kingdom (38). Every mystery shopping companies list by country and city is linked on this page.
Which city has the most mystery shopping companies?
London leads with 11 headquartered companies, followed by Madrid (11) and Dubai (8).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 936 verified decision-maker contacts tracked across these 545 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 20, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.