Company lists · Data refreshed September 2026

Top 25 Intelligent customer engagement platforms based in New York, United States

Name: Intelligent customer engagement platforms based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 135 companies tracked

RevenueBase identified 135 intelligent customer engagement platforms headquartered in New York, United States as of September 2026 and tracks 13,524 professional contacts across them, including 6,866 with verified work emails. Across the United States, San Francisco is the largest hub for this category (164 companies); New York follows with 135.

This list covers intelligent customer engagement platforms headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

135Companies

13,524Contacts tracked

6,866Verified emails

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The 25 largest intelligent customer engagement platforms based in New York, United States

Ranked by team size

Top 25 of 135 intelligent customer engagement platforms based in New York, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to intelligent customer engagement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
2	BRAZE	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,142 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 28, 2026
3	Attentive	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,287 contacts →
	Partial evidence “Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.” Source: RevenueBase Database · checked Sep 28, 2026
4	Liveperson	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	501-1,000	1,248 contacts →
	Indirect evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 28, 2026
5	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 28, 2026
6	Symphony	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	490 contacts →
	Partial evidence “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Source: RevenueBase Database · checked Sep 28, 2026
7	ASAPP	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	310 contacts →
	Strong evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 28, 2026
8	Kustomer	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	259 contacts →
	Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
9	Lemlist	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	215 contacts →
	Indirect evidence “Outbound is broken when it’s built only on volume.” Source: RevenueBase Database · checked Sep 28, 2026
10	Quantilope	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	206 contacts →
	Partial evidence “quantilope is a technology company obsessed with helping customers grow their brand.” Source: RevenueBase Database · checked Sep 28, 2026
11	Remarkable AI	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	197 contacts →
	Partial evidence “Our mission is to solve customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
12	Leapxpert	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	179 contacts →
	Indirect evidence “LeapXpert is the leader in Responsible Business Communication.” Source: RevenueBase Database · checked Sep 28, 2026
13	Lightico	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	126 contacts →
	Strong evidence “Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…” Source: RevenueBase Database · checked Sep 28, 2026
14	REGAL	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	95 contacts →
	Partial evidence “Regal is the AI Agent Platform for enterprise CX.” Source: RevenueBase Database · checked Sep 28, 2026
15	SIRO	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	90 contacts →
	Indirect evidence “Field sales powers the economy, but most teams are flying blind.” Source: RevenueBase Database · checked Sep 28, 2026
16	Pypestream	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	75 contacts →
	Partial evidence “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Source: RevenueBase Database · checked Sep 28, 2026
17	Ignitionone	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	52 contacts →
	Strong evidence “IgnitionOne’s leading Customer Intelligence platform empowers marketers to find and engage their most valuable customers across channels using a data-driven approach.” Source: RevenueBase Database · checked Sep 28, 2026
18	Siena AI	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	49 contacts →
	Partial evidence “Empowering brands with empathic AI agents that automate customer interactions, drive revenue, and turn conversations into actionable insights.” Source: RevenueBase Database · checked Sep 28, 2026
19	Firsthand	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	41 contacts →
	Partial evidence “Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.” Source: RevenueBase Database · checked Sep 28, 2026
20	boards.com	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	40 contacts →
	Strong evidence “Boards is a messaging-based sales platform that helps direct sellers win customers, build stronger teams, and align their sales organizations.” Source: RevenueBase Database · checked Sep 28, 2026
21	Insait	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	40 contacts →
	Partial evidence “Insait is revenue-generating conversational AI for enterprises where customer interactions drive revenue, including the most regulated industries in the world.” Source: RevenueBase Database · checked Sep 28, 2026
22	Meera AI	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	33 contacts →
	Partial evidence “Meera is an AI text messaging platform that uses natural, human-like conversations to turn more leads into meetings, because nobody picks up the phone anymore…™ Instead of…” Source: RevenueBase Database · checked Sep 28, 2026
23	senseforth.ai	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	30 contacts →
	Partial evidence “At Senseforth.ai, we enable organizations to bridge the customer experience gap.” Source: RevenueBase Database · checked Sep 28, 2026
24	HEAR	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	11-50	28 contacts →
	Strong evidence “Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Source: RevenueBase Database · checked Sep 28, 2026
25	WYNG	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	26 contacts →
	Strong evidence “Wyng is at the forefront of B2C marketing technology, offering an AI-powered Data Capture & Engagement (DCE) Platform designed for global enterprises.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: intelligent customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names intelligent customer engagement platforms.
Partial evidence: Its own public description names part of intelligent customer engagement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name intelligent customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 135 intelligent customer engagement platforms based in New York, United States

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Intelligent customer engagement platforms based in New York, United States at a glance

As of Sep 28, 2026

50.8%Verified-email coverage

100.2Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 135 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among intelligent customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in New York, United States whose own description of what they do matches “intelligent customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names intelligent customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among intelligent customer engagement platforms, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,866 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Intelligent customer engagement platforms by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names intelligent customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many intelligent customer engagement platforms are there based in New York, United States?

RevenueBase identified 135 intelligent customer engagement platforms headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city in the United States has the most intelligent customer engagement platforms?

San Francisco leads the United States with 164 headquartered companies, followed by New York (135) and Austin (55).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,866 verified decision-maker contacts tracked across these 135 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.