Company lists · Data refreshed September 2026

Top 24 Intelligent customer engagement platforms based in Boston, United States

RevenueBase identified 38 company matches for intelligent customer engagement platforms associated with Boston, United States as of September 2026 and tracks 4,712 professional contacts across them, including 2,259 with verified work emails. Across the United States, San Francisco is the largest hub for this category (164 companies); Boston has 38.

This list covers company matches for intelligent customer engagement platforms associated with Boston, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
38Companies
4,712Contacts tracked
2,259Verified emails
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The 24 largest intelligent customer engagement platforms based in Boston, United States

Ranked by team size
Top 24 of 38 company matches for intelligent customer engagement platforms based in Boston, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBoston, MA, United StatesHQ recorded Sep 28, 20261,001-5,0002,789 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-500345 contacts →

Exact match

“Validity created the AI platform behind the world's most successful email programs.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026501-1,000163 contacts →

Exact match

“Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-500161 contacts →

Exact match

“BlueConic is the leading Customer Growth Engine, helping brands unlock the full value of their customer data.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-200114 contacts →

Exact match

“Nift helps platforms and brands turn moments of appreciation into powerful customer experiences and measurable business results.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-200103 contacts →

Exact match

“Gryphon AI is the intelligent contact governance platform that operationalizes GRC at the point of customer engagement.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-20084 contacts →

Exact match

“Aivo’s AI customer agents are the most-used in regulated industries, orchestrating end-to-end journeys that help customers reach the right outcome faster while lowering costs…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-50084 contacts →

Exact match

“Cogito combines Emotion and Conversation AI into an innovative platform that provides real-time coaching and guidance to contact center agents, gives supervisors visibility into…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5052 contacts →

Exact match

“Founded in 2020, OnRamp is the intelligent, AI-enabled customer onboarding and engagement platform that helps companies accelerate adoption, strengthen customer relationships, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5051 contacts →

Exact match

“Revotas is an insights-led customer experience platform trusted by over global consumer brands such as Miele, Beşiktaş, Little Caesars, Toyota, Elite World Hotels and more.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-50048 contacts →

Exact match

“SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5045 contacts →

Exact match

“Customer Experience (CX) leaders are constantly in reactive mode, but Perch empowers them with data-driven insights to work proactively, leading to progressively better business…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchBoston, MA, United StatesHQ recorded Sep 28, 2026201-50039 contacts →

Exact match

“NPS Prism is the gold-standard customer experience (CX) benchmarking platform backed by Bain & Company that enables organizations to accelerate their path to CX leadership.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5027 contacts →

Exact match

“AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities - right out of the box.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5022 contacts →

Exact match

“Eligen automates prescreen marketing efforts with hyper-personalized offers and post-campaign analytics that show exactly where to find lift in your next campaign.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-5014 contacts →

Exact match

“Customer Portfolios is a marketing technology leader that empowers its global clients to maximize the value of each customer.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-509 contacts →

Exact match

“Cohora is a customer engagement and analytics platform for ecommerce retention.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202651-2008 contacts →

Exact match

“Genesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Cintell is a cloud-based customer intelligence platform that enables companies to better understand their buyers and operationalize customer insights to make customer-centric…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchBoston, MA, United StatesHQ recorded Sep 28, 20261-106 contacts →

Exact match

“CartConvert is a pioneering checkout recovery platform that specializes in personalized, human-powered SMS and live chat solutions for e-commerce brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-505 contacts →

Exact match

“In our fast-paced, on-demand world, consumers expect fast solutions in their moment of need.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchBoston, MA, United StatesHQ recorded Sep 28, 202611-504 contacts →

Exact match

“Bring the in-store experience online and personalize your customer journey - no developer needed.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchBoston, United StatesHQ recorded Sep 28, 202611-502 contacts →

Exact match

“Successeve is a Customer Intelligence Platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchBoston, United StatesHQ recorded Sep 28, 202611-502 contacts →

Exact match

“ChipBrain is an easy-to-use call analyzer that integrates with Zoom, Hubspot, RingCentral, and more.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 24 of 38 intelligent customer engagement platforms based in Boston, United States

See the full list, filter by size, metro and specialty, and access 2,259 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Intelligent customer engagement platforms based in Boston, United States at a glance

As of Sep 28, 2026
47.9%Verified-email coverage
124.0Average contacts per company
11-50Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
5
11-50
16
51-200
8
201-500
6
501-1,000
1
1,001-5,000
2

Email recency for this list is measured across the whole United States list rather than for Boston, so it is reported there. Company counts and contact totals on this page are exact for Boston, over 38 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Boston, United States whose business descriptions match “intelligent customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,259 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “intelligent customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many intelligent customer engagement platforms are there based in Boston, United States?

RevenueBase identified 38 company matches for intelligent customer engagement platforms associated with Boston, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Klaviyo tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most intelligent customer engagement platforms?

San Francisco leads the United States with 164 company records, followed by New York (142) and Austin (55). Boston has 38.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,259 professional contacts with verified work emails tracked across these 38 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.