Company lists · Data refreshed September 2026

Top 25 Helpdesk automation companies based in the United States

RevenueBase identified 177 helpdesk automation companies headquartered in the United States as of September 2026 and tracks 3,939 professional contacts across them, including 1,046 with verified work emails. New York is the largest hub.

This list covers helpdesk automation companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review
177Companies
3,939Contacts tracked
1,046Verified emails
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The 25 largest helpdesk automation companies based in the United States

Ranked by team size
Top 25 of 177 helpdesk automation companies based in the United States, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to helpdesk automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDurham, NC, United StatesHQ checked Sep 16, 20261,001-5,000760 contacts →

Partial evidence

“Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…”

Source: RevenueBase Database · checked Sep 16, 2026
2Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 16, 2026201-500296 contacts →

Partial evidence

“Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…”

Source: RevenueBase Database · checked Sep 16, 2026
3Partial evidenceMiami, FL, United StatesHQ checked Sep 16, 2026201-500179 contacts →

Partial evidence

“BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education.”

Source: RevenueBase Database · checked Sep 16, 2026
4Indirect evidenceWest Conshohocken, PA, United StatesHQ checked Sep 16, 2026201-500162 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 16, 2026
5Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 16, 202651-200137 contacts →

Indirect evidence

“Netfor provides AI-powered customer support and IT services for multi-location businesses across North America.”

Source: RevenueBase Database · checked Sep 16, 2026
6Indirect evidenceSouthlake, TX, United StatesHQ checked Sep 16, 202651-200132 contacts →

Indirect evidence

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Source: RevenueBase Database · checked Sep 16, 2026
7Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 16, 202651-20099 contacts →

Indirect evidence

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Source: RevenueBase Database · checked Sep 16, 2026
8Indirect evidenceChantilly, VA, United StatesHQ checked Sep 16, 202651-20093 contacts →

Indirect evidence

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Source: RevenueBase Database · checked Sep 16, 2026
9Partial evidenceOrem, UT, United StatesHQ checked Sep 16, 202651-20085 contacts →

Partial evidence

“Nanoheal by HFN Inc, is a patented predictive and cognitive workplace automation software for technology support providers, Managed Service Providers, large OEMs, and SMB IT…”

Source: RevenueBase Database · checked Sep 16, 2026
10Partial evidenceTampa, FL, United StatesHQ checked Sep 16, 202651-20081 contacts →

Partial evidence

“Pia is an MSP service delivery automation platform built for managed service providers to resolve tickets faster and operate with greater efficiency, helping service teams execute…”

Source: RevenueBase Database · checked Sep 16, 2026
11Indirect evidenceAustin, TX, United StatesHQ checked Sep 16, 202651-20074 contacts →

Indirect evidence

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Source: RevenueBase Database · checked Sep 16, 2026
12Indirect evidenceRocky Hill, CT, United StatesHQ checked Sep 16, 202651-20064 contacts →

Indirect evidence

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: RevenueBase Database · checked Sep 16, 2026
13Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 16, 202651-20057 contacts →

Partial evidence

“Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce.”

Source: RevenueBase Database · checked Sep 16, 2026
14Indirect evidenceAustin, TX, United StatesHQ checked Sep 16, 202651-20056 contacts →

Indirect evidence

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Source: RevenueBase Database · checked Sep 16, 2026
15Indirect evidenceColorado Springs, CO, United StatesHQ checked Sep 16, 2026501-1,00048 contacts →

Indirect evidence

“Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.”

Source: RevenueBase Database · checked Sep 16, 2026
16Indirect evidenceHighlands Ranch, CO, United StatesHQ checked Sep 16, 202611-5043 contacts →

Indirect evidence

“The Can/Am team is passionate about creating software that empowers people in what they do best.”

Source: RevenueBase Database · checked Sep 16, 2026
17Indirect evidenceOrlando, FL, United StatesHQ checked Sep 16, 202651-20038 contacts →

Indirect evidence

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Source: RevenueBase Database · checked Sep 16, 2026
18Indirect evidenceVirginia Beach, VA, United StatesHQ checked Sep 16, 202611-5037 contacts →

Indirect evidence

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Source: RevenueBase Database · checked Sep 16, 2026
19Indirect evidenceUniversity City, MO, United StatesHQ checked Sep 16, 202651-20037 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 16, 2026
20Indirect evidenceBoston, MA, United StatesHQ checked Sep 16, 202611-5035 contacts →

Indirect evidence

“Vivantio is service management software for IT, service, and operations teams that need to scale without adding complexity.”

Source: RevenueBase Database · checked Sep 16, 2026
21Partial evidenceUnited StatesHQ checked Sep 16, 202611-5032 contacts →

Partial evidence

“Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web…”

Source: RevenueBase Database · checked Sep 16, 2026
22Indirect evidenceMesa, AZ, United StatesHQ checked Sep 16, 202611-5031 contacts →

Indirect evidence

“Canyon GBS® is a software company specializing in serving colleges, government agencies, non-profits, and large enterprises.”

Source: RevenueBase Database · checked Sep 16, 2026
23Partial evidenceAddison, TX, United StatesHQ checked Sep 16, 202611-5029 contacts →

Partial evidence

Helpdesk services available for outsourcing, with a dedicated call center, offering helpdesk services including technical support and customer service.”

Source: RevenueBase Database · checked Sep 16, 2026
24Indirect evidenceRiverdale, NJ, United StatesHQ checked Sep 16, 202651-20027 contacts →

Indirect evidence

“Business Machine Technologies, Inc.(BMT) is a full service IT Support Company.”

Source: RevenueBase Database · checked Sep 16, 2026
25Indirect evidenceNew York, NY, United StatesHQ checked Sep 16, 202611-5022 contacts →

Indirect evidence

“Solvpath is everything that happens after the sale.”

Source: RevenueBase Database · checked Sep 16, 2026

Showing 25 of 177 helpdesk automation companies based in the United States

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Helpdesk automation companies based in the United States at a glance

As of Sep 16, 2026
26.6%Verified-email coverage
22.3Average contacts per company
11-50Median size (employees)
5.1%Largest-city concentration · New York
Sep 16, 2026Page data refreshed

Companies by employee count

1-10
86
11-50
59
51-200
22
201-500
4
501-1,000
2
1,001-5,000
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 177 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among helpdesk automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “helpdesk automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names helpdesk automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among helpdesk automation companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,046 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names helpdesk automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many helpdesk automation companies are there based in the United States?

RevenueBase identified 177 helpdesk automation companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bell And Howell, headquartered in Durham, tops this list with the largest team on record.

Which city has the most helpdesk automation companies?

New York leads with 9 headquartered companies, followed by San Francisco (7) and Miami (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,046 verified decision-maker contacts tracked across these 177 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.