Company lists · Data refreshed September 2026

Top 25 Helpdesk automation companies worldwide

RevenueBase identified 394 helpdesk automation companies worldwide as of September 2026 and tracks 6,171 professional contacts across them, including 1,572 with verified work emails and 0 with mobile numbers. The United States is the largest market and Sao Paulo the largest hub.

This list covers helpdesk automation companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026. Country and city lists for helpdesk automation companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review
394Companies
6,171Contacts tracked
1,572Verified emails
0Mobile numbers
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The 25 largest helpdesk automation companies worldwide

Ranked by team size
Top 25 of 394 helpdesk automation companies worldwide, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to helpdesk automation companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDurham, NC, United StatesHQ checked Sep 16, 20261,001-5,000760 contacts →

Partial evidence

“Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…”

Source: RevenueBase Database · checked Sep 16, 2026
2Indirect evidencePorto Alegre, BrazilHQ checked Sep 16, 202651-200318 contacts →

Indirect evidence

“Parceria verdadeira em TI”

Source: RevenueBase Database · checked Sep 16, 2026
3Partial evidenceSanta Clara, CA, United StatesHQ checked Sep 16, 2026201-500296 contacts →

Partial evidence

“Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…”

Source: RevenueBase Database · checked Sep 16, 2026
4Partial evidenceMiami, FL, United StatesHQ checked Sep 16, 2026201-500179 contacts →

Partial evidence

“BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education.”

Source: RevenueBase Database · checked Sep 16, 2026
5Indirect evidenceWest Conshohocken, PA, United StatesHQ checked Sep 16, 2026201-500162 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 16, 2026
6Indirect evidenceCuritiba, BrazilHQ checked Sep 16, 2026501-1,000159 contacts →

Indirect evidence

“A Premier IT é especialista em Service Desk, sendo Cool Vendor do Gartner 2016, devido a plataforma de gestão de conhecimento aplicada a suporte técnico, integrada com portal…”

Source: RevenueBase Database · checked Sep 16, 2026
7Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 16, 202651-200137 contacts →

Indirect evidence

“Netfor provides AI-powered customer support and IT services for multi-location businesses across North America.”

Source: RevenueBase Database · checked Sep 16, 2026
8Indirect evidenceSouthlake, TX, United StatesHQ checked Sep 16, 202651-200132 contacts →

Indirect evidence

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Source: RevenueBase Database · checked Sep 16, 2026
9Partial evidenceBangalore, IndiaHQ checked Sep 16, 202651-200108 contacts →

Partial evidence

“Verloop.io is the world's leading customer support automation platform.”

Source: RevenueBase Database · checked Sep 16, 2026
10Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 16, 202651-20099 contacts →

Indirect evidence

“Pylon is the modern alternative to Zendesk, optimized for B2B.”

Source: RevenueBase Database · checked Sep 16, 2026
11Indirect evidenceChantilly, VA, United StatesHQ checked Sep 16, 202651-20093 contacts →

Indirect evidence

“We have built best in class AI Assistants for IT and Customer Support teams to take Instant action and automate workflows across multiple enterprise applications.”

Source: RevenueBase Database · checked Sep 16, 2026
12Indirect evidenceBangalore, IndiaHQ checked Sep 16, 202611-5086 contacts →

Indirect evidence

“Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…”

Source: RevenueBase Database · checked Sep 16, 2026
13Partial evidenceOrem, UT, United StatesHQ checked Sep 16, 202651-20085 contacts →

Partial evidence

“Nanoheal by HFN Inc, is a patented predictive and cognitive workplace automation software for technology support providers, Managed Service Providers, large OEMs, and SMB IT…”

Source: RevenueBase Database · checked Sep 16, 2026
14Indirect evidenceSao Paulo, BrazilHQ checked Sep 16, 202651-20084 contacts →

Indirect evidence

“Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.”

Source: RevenueBase Database · checked Sep 16, 2026
15Partial evidenceTampa, FL, United StatesHQ checked Sep 16, 202651-20081 contacts →

Partial evidence

“Pia is an MSP service delivery automation platform built for managed service providers to resolve tickets faster and operate with greater efficiency, helping service teams execute…”

Source: RevenueBase Database · checked Sep 16, 2026
16Indirect evidenceAustin, TX, United StatesHQ checked Sep 16, 202651-20074 contacts →

Indirect evidence

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Source: RevenueBase Database · checked Sep 16, 2026
17Indirect evidenceRocky Hill, CT, United StatesHQ checked Sep 16, 202651-20064 contacts →

Indirect evidence

“Global Help Desk Services, Inc.(GHDSi) provides you with enterprise quality help desk services.”

Source: RevenueBase Database · checked Sep 16, 2026
18Indirect evidenceBelo Horizonte, BrazilHQ checked Sep 16, 202651-20064 contacts →

Indirect evidence

“Solução de Service Desk, Inteligência Artificial e Squad de Melhorias para todos os Sistemas Hospitalares.”

Source: RevenueBase Database · checked Sep 16, 2026
19Indirect evidenceSão Caetano Do Sul, BrazilHQ checked Sep 16, 202651-20060 contacts →

Indirect evidence

“O Milvus é uma plataforma inteligente de gestão de atendimento ao cliente e gerenciamento de demandas de TI.”

Source: RevenueBase Database · checked Sep 16, 2026
20Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 16, 202651-20057 contacts →

Partial evidence

“Serval is a unified help desk, access management, and automation platform with a built-in AI agent workforce.”

Source: RevenueBase Database · checked Sep 16, 2026
21Indirect evidenceAustin, TX, United StatesHQ checked Sep 16, 202651-20056 contacts →

Indirect evidence

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Source: RevenueBase Database · checked Sep 16, 2026
22Indirect evidenceColorado Springs, CO, United StatesHQ checked Sep 16, 2026501-1,00048 contacts →

Indirect evidence

“Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units.”

Source: RevenueBase Database · checked Sep 16, 2026
23Indirect evidenceHighlands Ranch, CO, United StatesHQ checked Sep 16, 202611-5043 contacts →

Indirect evidence

“The Can/Am team is passionate about creating software that empowers people in what they do best.”

Source: RevenueBase Database · checked Sep 16, 2026
24Indirect evidenceOrlando, FL, United StatesHQ checked Sep 16, 202651-20038 contacts →

Indirect evidence

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Source: RevenueBase Database · checked Sep 16, 2026
25Indirect evidenceVirginia Beach, VA, United StatesHQ checked Sep 16, 202611-5037 contacts →

Indirect evidence

“For nearly 30 years, Issuetrak’s mission has been to work hard for our customers and deliver innovative issue-tracking software and support that is affordable and easy to use.”

Source: RevenueBase Database · checked Sep 16, 2026

Showing 25 of 394 helpdesk automation companies worldwide

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Helpdesk automation companies worldwide at a glance

As of Sep 16, 2026
25.5%Verified-email coverage
15.7Average contacts per company
1-10Median size (employees)
4.6%Largest-city concentration · Sao Paulo
Sep 16, 2026Page data refreshed

Companies by employee count

1-10
211
11-50
122
51-200
45
201-500
7
501-1,000
3
1,001-5,000
5

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among helpdesk automation companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
6 countries, largest first: the United States, Brazil, India, the United Kingdom, the Netherlands, Canada. Country and city lists for helpdesk automation companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “helpdesk automation companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names helpdesk automation companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among helpdesk automation companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,572 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Helpdesk automation companies by location

6 lists · largest first

Every Helpdesk automation companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names helpdesk automation companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many helpdesk automation companies are there worldwide?

RevenueBase identified 394 helpdesk automation companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bell And Howell, headquartered in Durham, tops this list with the largest team on record.

Which country has the most helpdesk automation companies?

The United States leads with 177 companies, followed by Brazil (68) and India (46). Every helpdesk automation companies list by country and city is linked on this page.

Which city has the most helpdesk automation companies?

Sao Paulo leads with 18 headquartered companies, followed by Bangalore (14) and London (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,572 verified decision-maker contacts tracked across these 394 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.