Company lists · Data refreshed September 2026
Top 25 E-commerce chatbot platforms based in the United States
RevenueBase identified 508 e-commerce chatbot platforms headquartered in the United States as of September 2026 and tracks 7,054 professional contacts across them, including 1,972 with verified work emails. San Francisco is the largest hub.
This list covers e-commerce chatbot platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest e-commerce chatbot platforms based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,050 contacts → | ||||
Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 475 contacts → | ||||
Partial evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 347 contacts → | ||||
Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 294 contacts → | ||||
Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 267 contacts → | ||||
Partial evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 233 contacts → | ||||
Indirect evidence “Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 206 contacts → | ||||
Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 203 contacts → | ||||
Partial evidence “ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 197 contacts → | ||||
Indirect evidence “Our mission is to solve customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 156 contacts → | ||||
Strong evidence “GearLaunch offers a sophisticated platform for E2E commerce, a rapidly emerging category that focuses on the full e-commerce value chain.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 143 contacts → | ||||
Indirect evidence “Have you thought that selling online was a little out of your reach?” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 114 contacts → | ||||
Partial evidence “Predigle, an EsperGroup company, is focused on building a disruptive technology platform that revolutionizes the way businesses conduct their daily operations.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 98 contacts → | ||||
Indirect evidence “Gallabox helps high-growth B2C businesses capture, qualify, nurture, convert and retain customers across WhatsApp, Instagram, web chat and voice.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 69 contacts → | ||||
Indirect evidence “Stand out from your competitors and get your customers’ attention with a digital presence designed to engage.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 59 contacts → | ||||
Partial evidence “Connectly is a global platform that helps brands sell more, build customer loyalty, and deliver efficient support through intelligent conversations, by using the power of WhatsApp…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 59 contacts → | ||||
Strong evidence “PhaseZero CxCommerce is a composable agentic AI commerce platform built natively with MACH architecture.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 54 contacts → | ||||
Indirect evidence “The MarketLinc Intelligent Live Chat Solution enables eCommerce businesses to capture up to 20% more revenue.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 52 contacts → | ||||
Indirect evidence “Fast Simon brings integrated AI conversion optimization to automate manual work and replace expensive, complicated, long implementations by point vendors.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 51 contacts → | ||||
Indirect evidence “Newo Inc, a company based in Silicon Valley, California, is the creator of the Newo.ai Human-like AI Employee Builder.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 51 contacts → | ||||
Indirect evidence “We are a group of developers from Singapore, US, Africa, UK & India who are engaged in Chat Bot, Artificial Intelligence (AI), Natural Language Processing (NLP) Machine Learning…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 49 contacts → | ||||
Partial evidence “Clerk Chat is a conversational messaging platform which amplifies human agents with AI agents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 45 contacts → | ||||
Partial evidence “Chatfuel is the #1 platform for businesses that sell and grow through social media.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 44 contacts → | ||||
Partial evidence “The all-in-one AI communication platform built to make your business ridiculously easy to do business with!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 41 contacts → | ||||
Indirect evidence “Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences-without any coding.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 40 contacts → | ||||
Indirect evidence “Telepathy Labs delivers interactive voice and chat-bot technology to industrial and enterprise markets.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: e-commerce chatbot platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names e-commerce chatbot platforms.
- Partial evidence
- Its own public description names part of e-commerce chatbot platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name e-commerce chatbot platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 508 e-commerce chatbot platforms based in the United States
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E-commerce chatbot platforms based in the United States at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 508 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among e-commerce chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “e-commerce chatbot platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names e-commerce chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among e-commerce chatbot platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,972 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
E-commerce chatbot platforms by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names e-commerce chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many e-commerce chatbot platforms are there based in the United States?
RevenueBase identified 508 e-commerce chatbot platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Gupshup, headquartered in San Francisco, tops this list with the largest team on record.
Which city has the most e-commerce chatbot platforms?
San Francisco leads with 40 headquartered companies, followed by New York (37) and Miami (17).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,972 verified decision-maker contacts tracked across these 508 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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E-commerce chatbot platforms by geography
- E-commerce chatbot platforms based in Sao Paulo, Brazil
- E-commerce chatbot platforms based in Paris, France
- E-commerce chatbot platforms based in Bengaluru, India
- E-commerce chatbot platforms based in London, United Kingdom
- E-commerce chatbot platforms based in New York, United States
- E-commerce chatbot platforms based in San Francisco, United States
- E-commerce chatbot platforms based in Argentina
- E-commerce chatbot platforms based in Brazil
- E-commerce chatbot platforms based in Canada
- E-commerce chatbot platforms based in France
- E-commerce chatbot platforms based in Germany
- E-commerce chatbot platforms based in India
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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- E-commerce chatbot platforms based in Sao Paulo, Brazil
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- E-commerce chatbot platforms based in San Francisco, United States