Company lists · Data refreshed September 2026

Top 25 E-commerce chatbot platforms worldwide

Name: E-commerce chatbot platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 3,496 companies tracked

RevenueBase identified 3,496 e-commerce chatbot platforms worldwide as of September 2026 and tracks 27,828 professional contacts across them, including 6,565 with verified work emails. The United States is the largest market and London the largest hub.

This list covers e-commerce chatbot platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for e-commerce chatbot platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

3,496Companies

27,828Contacts tracked

6,565Verified emails

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The 25 largest e-commerce chatbot platforms worldwide

Ranked by team size

Top 25 of 3,496 e-commerce chatbot platforms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to e-commerce chatbot platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Gupshup	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,050 contacts →
	Strong evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 28, 2026
2	cm.com	Indirect evidence	Breda, NetherlandsHQ checked Sep 28, 2026	1,001-5,000	705 contacts →
	Indirect evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 28, 2026
3	Gorgias	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	201-500	475 contacts →
	Partial evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 28, 2026
4	Armsoftech Private Limited	Indirect evidence	Chennai, IndiaHQ checked Sep 28, 2026	1,001-5,000	450 contacts →
	Indirect evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 28, 2026
5	Flip Robo Technologies LLC	Indirect evidence	Houston, TX, United StatesHQ checked Sep 28, 2026	201-500	347 contacts →
	Indirect evidence “Flip Robo is an artificial intelligence company.” Source: RevenueBase Database · checked Sep 28, 2026
6	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 28, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 28, 2026
7	Decagon	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	501-1,000	294 contacts →
	Partial evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026
8	IKAS	Strong evidence	Ankara, TürkiyeHQ checked Sep 28, 2026	201-500	275 contacts →
	Strong evidence “New-gen e-commerce platform!” Source: RevenueBase Database · checked Sep 28, 2026
9	Clickatell	Partial evidence	Downtown Redwood City, CA, United StatesHQ checked Sep 28, 2026	201-500	267 contacts →
	Partial evidence “We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.” Source: RevenueBase Database · checked Sep 28, 2026
10	WATI	Partial evidence	Kuala Lumpur, MalaysiaHQ checked Sep 28, 2026	201-500	240 contacts →
	Partial evidence “Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel.” Source: RevenueBase Database · checked Sep 28, 2026
11	character.ai	Indirect evidence	Redwood City, CA, United StatesHQ checked Sep 28, 2026	51-200	233 contacts →
	Indirect evidence “Character.AI isn’t just another AI chat app-it’s an infinite playground for your imagination, creativity, and exploration.” Source: RevenueBase Database · checked Sep 28, 2026
12	Channel Talk	Indirect evidence	Gangnam-gu, South KoreaHQ checked Sep 28, 2026	51-200	222 contacts →
	Indirect evidence “Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service.” Source: RevenueBase Database · checked Sep 28, 2026
13	Sleekflow	Indirect evidence	Singapore, United StatesHQ checked Sep 28, 2026	51-200	211 contacts →
	Indirect evidence “SleekFlow is an AI Suite for Revenue-Driving Conversations.” Source: RevenueBase Database · checked Sep 28, 2026
14	Botmaker	Partial evidence	Miami, FL, United StatesHQ checked Sep 28, 2026	51-200	206 contacts →
	Partial evidence “Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.” Source: RevenueBase Database · checked Sep 28, 2026
15	ZEALS	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	201-500	203 contacts →
	Partial evidence “ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.” Source: RevenueBase Database · checked Sep 28, 2026
16	Remarkable AI	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	197 contacts →
	Indirect evidence “Our mission is to solve customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
17	Iadvize	Strong evidence	Nantes, FranceHQ checked Sep 28, 2026	51-200	195 contacts →
	Strong evidence “iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.” Source: RevenueBase Database · checked Sep 28, 2026
18	Omnichat	Strong evidence	Curitiba, BrazilHQ checked Sep 28, 2026	51-200	184 contacts →
	Strong evidence “A OmniChat é a plataforma líder em chat commerce e IA conversacional no Brasil.” Source: RevenueBase Database · checked Sep 28, 2026
19	Gearlaunch	Strong evidence	Salt Lake City, UT, United StatesHQ checked Sep 28, 2026	51-200	156 contacts →
	Strong evidence “GearLaunch offers a sophisticated platform for E2E commerce, a rapidly emerging category that focuses on the full e-commerce value chain.” Source: RevenueBase Database · checked Sep 28, 2026
20	Bitespeed	Strong evidence	Bangalore, IndiaHQ checked Sep 28, 2026	51-200	143 contacts →
	Strong evidence “BiteSpeed is an AI-native marketing, support, and chatbots suite for E-commerce brands globally helping them drive over 25% revenue from owned channels like WhatsApp, Email, SMS…” Source: RevenueBase Database · checked Sep 28, 2026
21	Ecwid By Lightspeed	Indirect evidence	Encinitas, CA, United StatesHQ checked Sep 28, 2026	51-200	143 contacts →
	Indirect evidence “Have you thought that selling online was a little out of your reach?” Source: RevenueBase Database · checked Sep 28, 2026
22	DIXA	Indirect evidence	Copenhagen, DenmarkHQ checked Sep 28, 2026	51-200	140 contacts →
	Indirect evidence “Dixa builds agentic AI for ecommerce customer service, and we've been at it since 2015, well before most of the industry took AI seriously.” Source: RevenueBase Database · checked Sep 28, 2026
23	Omnichat	Strong evidence	Hong KongHQ checked Sep 28, 2026	51-200	132 contacts →
	Strong evidence “Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger…” Source: RevenueBase Database · checked Sep 28, 2026
24	Chat360	Partial evidence	Pune, IndiaHQ checked Sep 28, 2026	51-200	126 contacts →
	Partial evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 28, 2026
25	Botpress	Partial evidence	Montreal, QC, CanadaHQ checked Sep 28, 2026	51-200	120 contacts →
	Partial evidence “Botpress is the enterprise-grade AI agent platform for customer support.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: e-commerce chatbot platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names e-commerce chatbot platforms.
Partial evidence: Its own public description names part of e-commerce chatbot platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name e-commerce chatbot platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 3,496 e-commerce chatbot platforms worldwide

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E-commerce chatbot platforms worldwide at a glance

As of Sep 28, 2026

23.6%Verified-email coverage

8.0Average contacts per company

1-10Median size (employees)

2.6%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

2,376

11-50

865

51-200

188

201-500

501-1,000

1,001-5,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among e-commerce chatbot platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for e-commerce chatbot platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “e-commerce chatbot platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names e-commerce chatbot platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among e-commerce chatbot platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 6,565 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

E-commerce chatbot platforms by location

19 lists · largest first

Every E-commerce chatbot platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names e-commerce chatbot platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many e-commerce chatbot platforms are there worldwide?

RevenueBase identified 3,496 e-commerce chatbot platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gupshup, headquartered in San Francisco, tops this list with the largest team on record.

Which country has the most e-commerce chatbot platforms?

The United States leads with 508 companies, followed by India (295) and Brazil (215). Every e-commerce chatbot platforms list by country and city is linked on this page.

Which city has the most e-commerce chatbot platforms?

London leads with 92 headquartered companies, followed by Sao Paulo (57) and San Francisco (40).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,565 verified decision-maker contacts tracked across these 3,496 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.