Company lists · Data refreshed September 2026

Top 25 Customer support automation platforms based in the United States

RevenueBase identified 1,305 company matches for customer support automation platforms associated with the United States as of September 2026 and tracks 142,343 professional contacts across them, including 78,430 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer support automation platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
1,305Companies
142,343Contacts tracked
78,430Verified emails
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The 25 largest customer support automation platforms based in the United States

Ranked by team size
Top 25 of 1,305 company matches for customer support automation platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 202610001+86,470 contacts →

Exact match

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchCampbell, CA, United StatesHQ recorded Sep 28, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchNew York, NY, United StatesHQ recorded Sep 28, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Sep 28, 20261,001-5,0002,789 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0002,584 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchScottsdale, AZ, United StatesHQ recorded Sep 28, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchNew York, United StatesHQ recorded Sep 28, 20261,001-5,0001,287 contacts →

Exact match

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchBoise, ID, United StatesHQ recorded Sep 28, 20261,001-5,0001,174 contacts →

Exact match

“The First AI-Native Contact Center.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026501-1,000771 contacts →

Exact match

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchAustin, TX, United StatesHQ recorded Sep 28, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchDurham, NC, United StatesHQ recorded Sep 28, 20261,001-5,000760 contacts →

Exact match

“Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchSunnyvale, CA, United StatesHQ recorded Sep 28, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchChicago, IL, United StatesHQ recorded Sep 28, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500475 contacts →

Exact match

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchEllicott City, MD, United StatesHQ recorded Sep 28, 2026201-500383 contacts →

Exact match

“At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchTulsa, United StatesHQ recorded Sep 28, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchRedwood City, CA, United StatesHQ recorded Sep 28, 2026201-500373 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchHouston, TX, United StatesHQ recorded Sep 28, 2026201-500347 contacts →

Exact match

“Flip Robo is an artificial intelligence company.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500341 contacts →

Exact match

“Leena AI empowers employees using “AI Colleagues” to get answers and take action across IT, HR, Finance, Procurement and beyond through a single intelligent interface.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 1,305 customer support automation platforms based in the United States

See the full list, filter by size, metro and specialty, and access 78,430 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer support automation platforms based in the United States at a glance

As of Sep 28, 2026
55.1%Verified-email coverage
109.1Average contacts per company
1-10Median size (employees)
8.1%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
710
11-50
389
51-200
133
201-500
41
501-1,000
10
1,001-5,000
17
5,001-10,000
2
10001+
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,305 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer support automation platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 78,430 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer support automation platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer support automation platforms are there based in the United States?

RevenueBase identified 1,305 company matches for customer support automation platforms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer support automation platforms?

San Francisco leads with 106 company records, followed by New York (80) and Miami (42).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 78,430 professional contacts with verified work emails tracked across these 1,305 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.