Company lists · Data refreshed September 2026

Top 25 Customer support automation platforms based in London, United Kingdom

Name: Customer support automation platforms based in London, United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 208 companies tracked

RevenueBase identified 208 customer support automation platforms headquartered in London, United Kingdom as of September 2026 and tracks 3,747 professional contacts across them, including 832 with verified work emails. Across the United Kingdom, London is the largest hub for this category.

This list covers customer support automation platforms headquartered in London, United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

208Companies

3,747Contacts tracked

832Verified emails

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The 25 largest customer support automation platforms based in London, United Kingdom

Ranked by team size

Top 25 of 208 customer support automation platforms based in London, United Kingdom, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer support automation platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 28, 2026
2	Natterbox	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	127 contacts →
	Indirect evidence “Natterbox is an AI-powered contact center solution that's natively integrated to Salesforce.” Source: RevenueBase Database · checked Sep 28, 2026
3	Venpep Group	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	94 contacts →
	Partial evidence “A software product development company with over 250 global customers, VenPep builds web apps, mobile apps, and SAAS applications, including its portfolio Jumbow.io & Todook.io.” Source: RevenueBase Database · checked Sep 28, 2026
4	Sirius Support	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	85 contacts →
	Strong evidence “Humanizing AI-Powered Customer Support The future of customer support is intelligent, efficient-and unmistakably human.” Source: RevenueBase Database · checked Sep 28, 2026
5	Digitalgenius	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	70 contacts →
	Strong evidence “DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation.” Source: RevenueBase Database · checked Sep 28, 2026
6	Creative Virtual	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	52 contacts →
	Indirect evidence “Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise.” Source: RevenueBase Database · checked Sep 28, 2026
7	Gravitas AI	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	50 contacts →
	Partial evidence “Gravitas AI is a niche artificial intelligence and blockchain company with a focus on empowering organisations to optimize productivity and enhance customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
8	Socialbear	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	501-1,000	50 contacts →
	Strong evidence “Socialbear® is the global leader in AI + Human 🤖 Customer Support and Community Management - powering support for the world’s largest brands.” Source: RevenueBase Database · checked Sep 28, 2026
9	Digital Apple	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	47 contacts →
	Indirect evidence “Digital Apple is a full-service creative agency for B2B.” Source: RevenueBase Database · checked Sep 28, 2026
10	Sovran AI	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	46 contacts →
	Partial evidence “Founded in 2018 by a team with international experience, develops conversational automation solutions that manage for some of the ’.” Source: RevenueBase Database · checked Sep 28, 2026
11	Nanosemantics LAB	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	30 contacts →
	Indirect evidence “Over the 14 years of experience, Nanosemantics Lab has accumulated multiple technologies for human-machine communication, in addition to the vast knowledge database of dialogs in…” Source: RevenueBase Database · checked Sep 28, 2026
12	Sunrise Software	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	27 contacts →
	Indirect evidence “With over 30 years of industry experience, we offer service desk software designed to adapt seamlessly to your organisation's needs, powered by Solvyr®, our AI engine that…” Source: RevenueBase Database · checked Sep 28, 2026
13	Noetica	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	25 contacts →
	Partial evidence “Noetica are a provider of Customer Interaction Management software for use in contact centres.” Source: RevenueBase Database · checked Sep 28, 2026
14	ORTOO	Indirect evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	25 contacts →
	Indirect evidence “Ortoo helps organizations control how work is executed in Salesforce.” Source: RevenueBase Database · checked Sep 28, 2026
15	Cloudcx	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	25 contacts →
	Partial evidence “Customer experience doesn't fail because of a single technology, it fails when complexity goes unmanaged.” Source: RevenueBase Database · checked Sep 28, 2026
16	Contactengine	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	22 contacts →
	Partial evidence “ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications.” Source: RevenueBase Database · checked Sep 28, 2026
17	Connectiveone	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	22 contacts →
	Strong evidence “ConnectiveOne is an omnichannel AI communication platform designed to help companies deliver top-tier customer service.” Source: RevenueBase Database · checked Sep 28, 2026
18	Bluetweak	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	16 contacts →
	Strong evidence “BlueTweak is an AI-powered omnichannel customer support platform that brings every conversation-voice, email, chat, and social-into one interaction timeline.” Source: RevenueBase Database · checked Sep 28, 2026
19	Athena AI	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	1-10	16 contacts →
	Strong evidence “Athena AI is a no-code conversational platform that helps businesses unify customer communication across all messengers, and automate it with AI Agents that plug directly into…” Source: RevenueBase Database · checked Sep 28, 2026
20	Robosme	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	15 contacts →
	Partial evidence “Robosme - CRM to Win Easy to use cloud CRM that automates your business and benefits every process you touch the customer.” Source: RevenueBase Database · checked Sep 28, 2026
21	Redmatter LTD	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1-10	15 contacts →
	Partial evidence “Fully Autonomous Customer Experiences Our autonomous AI technology handles all customer interactions seamlessly, with no need for human agents.” Source: RevenueBase Database · checked Sep 28, 2026
22	Molin AI	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1-10	12 contacts →
	Partial evidence “Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available.” Source: RevenueBase Database · checked Sep 28, 2026
23	nextus.ai	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	11 contacts →
	Partial evidence “At Nextus, we're passionate about transforming businesses outbound outreach approaches with the help of AI and automation.” Source: RevenueBase Database · checked Sep 28, 2026
24	Octocom	Strong evidence	London, United KingdomHQ checked Sep 28, 2026	51-200	10 contacts →
	Strong evidence “Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases.” Source: RevenueBase Database · checked Sep 28, 2026
25	ALANA	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	11-50	10 contacts →
	Partial evidence “Alana transforms customer service by delivering intuitive, human-like interactions that enhance satisfaction and drive business results.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support automation platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer support automation platforms.
Partial evidence: Its own public description names part of customer support automation platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer support automation platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 208 customer support automation platforms based in London, United Kingdom

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Customer support automation platforms based in London, United Kingdom at a glance

As of Sep 28, 2026

22.2%Verified-email coverage

18.0Average contacts per company

1-10Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

123

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured across the whole United Kingdom list rather than for London, so it is reported there. Company counts and contact totals on this page are exact for London, over 208 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support automation platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in London, United Kingdom whose own description of what they do matches “customer support automation platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support automation platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer support automation platforms, and records with no verified work email. Companies headquartered outside London are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 832 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support automation platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support automation platforms are there based in London, United Kingdom?

RevenueBase identified 208 customer support automation platforms headquartered in London, United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quantanite, headquartered in London, tops this list with the largest team on record.

Which city in the United Kingdom has the most customer support automation platforms?

London leads the United Kingdom with 208 headquartered companies, followed by Manchester (15) and Edinburgh (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 832 verified decision-maker contacts tracked across these 208 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.