Company lists · Data refreshed November 2026

Top 23 Customer support automation platforms based in Germany

RevenueBase identified 150 company matches for customer support automation platforms associated with Germany as of November 2026 and tracks 1,852 professional contacts across them, including 903 with verified work emails. Berlin is the largest hub.

This list covers company matches for customer support automation platforms associated with Germany, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
150Companies
1,852Contacts tracked
903Verified emails
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The 23 largest customer support automation platforms based in Germany

Ranked by team size
Top 23 of 150 company matches for customer support automation platforms based in Germany, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchHanover, GermanyHQ recorded Nov 5, 2026201-500150 contacts →

Exact match

“VIER rethinks customer dialogue and communication.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchMainz, GermanyHQ recorded Nov 5, 202651-20047 contacts →

Exact match

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchSaarbrücken, GermanyHQ recorded Nov 5, 202651-20043 contacts →

Exact match

“Kundenkommunikation einfach gemacht.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchCologne, GermanyHQ recorded Nov 5, 202651-20036 contacts →

Exact match

“Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchMunich, GermanyHQ recorded Nov 5, 202611-5023 contacts →

Exact match

“Tendos arbeitet eurem Team zu.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchWürzburg, GermanyHQ recorded Nov 5, 202611-5018 contacts →

Exact match

“solvatio AG provides leading software solutions for customer service based on artificial intelligence.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchFrankfurt, GermanyHQ recorded Nov 5, 202611-5018 contacts →

Exact match

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchBerlin, GermanyHQ recorded Nov 5, 202611-5017 contacts →

Exact match

“Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchCologne, GermanyHQ recorded Nov 5, 202611-5017 contacts →

Exact match

“TENIOS - licensed cloud communications provider - is part of Apifonica, an Estonian provider of artificial intelligence (AI) and automation solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchSiegen, GermanyHQ recorded Nov 5, 202611-5014 contacts →

Exact match

“Die KI-Agenten-Plattform für Kundenkontakte und Mitarbeitende von Bots4You: Unsere individuell anpassbaren KI-Helfer führen eigenständig Telefonate, bearbeiten E-Mails und…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchBerlin, GermanyHQ recorded Nov 5, 202611-5011 contacts →

Exact match

“Mit KI im Kundenservice richtig durchstarten.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchMünster, GermanyHQ recorded Nov 5, 202611-5010 contacts →

Exact match

“LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchBerlin, GermanyHQ recorded Nov 5, 202651-2009 contacts →

Exact match

“Make messaging your #1 CRM channel to build lifelong customer relationships.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchGermanyHQ recorded Nov 5, 20261-108 contacts →

Exact match

“Knots.io isn’t just another AI tool-we’re your expert partner in automation.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchBerlin, GermanyHQ recorded Nov 5, 202611-508 contacts →

Exact match

“SoftBCom is the brand of SoftBCom Berlin GmbH.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchMülheim-kärlich, GermanyHQ recorded Nov 5, 202651-2008 contacts →

Exact match

“Die cloudbasierte ThinkOwl AI-Plattform automatisiert Kundenkommunikation und Geschäftsprozesse dank moderner Künstlicher Intelligenz und Conversational Self-Service.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchOldenburg (oldb.), GermanyHQ recorded Nov 5, 202611-507 contacts →

Exact match

“INEXSO – Smarte E-Mail-Management und Omnichannel-Lösungen für den Kundenservice.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchMunich, GermanyHQ recorded Nov 5, 20261-107 contacts →

Exact match

“Pluno was born from a simple idea: make customer support smarter, more efficient, and less frustrating for teams managing inquiries at scale.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchBerlin, GermanyHQ recorded Nov 5, 20261-106 contacts →

Exact match

“Mit unserem next-gen AI-Chatbot entlastest du dein Support-Team um bis zu 70 % und verbesserst gleichzeitig das Kundenerlebnis - ganz easy und effektiv”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchKonstanz, GermanyHQ recorded Nov 5, 20261-105 contacts →

Exact match

“Artificial Intelligence in Practice - Mailytica's AI E-Mail Bot E-Mails are time consuming and often an unautomated task in today's business world.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchKönigswinter, GermanyHQ recorded Nov 5, 20261-105 contacts →

Exact match

“botBrains builds AI capabilities for customer service.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchMunich, GermanyHQ recorded Nov 5, 202611-504 contacts →

Exact match

“31% Closing Rate,+24% Deal Size, 100% Positive End-Customer Feedback.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchTrier, GermanyHQ recorded Nov 5, 202611-504 contacts →

Exact match

“Wir stellen Kommunikationslösungen her mit der Sie ihre Kunden glücklich und ihre Mitarbeiter effizient machen.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 23 of 150 customer support automation platforms based in Germany

See the full list, filter by size, metro and specialty, and access 903 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer support automation platforms based in Germany at a glance

As of Nov 5, 2026
48.8%Verified-email coverage
12.3Average contacts per company
1-10Median size (employees)
16.7%Largest-city concentration · Berlin
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
97
11-50
35
51-200
12
201-500
3
501-1,000
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 150 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Germany whose business descriptions match “customer support automation platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 903 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer support automation platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer support automation platforms are there based in Germany?

RevenueBase identified 150 company matches for customer support automation platforms associated with Germany as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

VIER tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer support automation platforms?

Berlin leads with 25 company records, followed by Munich (15) and Cologne (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 903 professional contacts with verified work emails tracked across these 150 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.