Company lists · Data refreshed September 2026

Top 25 Customer service platforms based in Brazil

Name: Customer service platforms based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 320 companies tracked

RevenueBase identified 320 customer service platforms headquartered in Brazil as of September 2026 and tracks 11,200 professional contacts across them, including 2,381 with verified work emails. Sao Paulo is the largest hub.

This list covers customer service platforms headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

320Companies

11,200Contacts tracked

2,381Verified emails

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The 25 largest customer service platforms based in Brazil

Ranked by team size

Top 25 of 320 customer service platforms based in Brazil, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 28, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 28, 2026
2	Youtility Center DO Brasil	Indirect evidence	Barra Mansa, BrazilHQ checked Sep 28, 2026	1,001-5,000	926 contacts →
	Indirect evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 28, 2026
3	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 28, 2026
4	Zenvia	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	501-1,000	787 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 28, 2026
5	Pessoalize	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	1,001-5,000	365 contacts →
	Indirect evidence “A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…” Source: RevenueBase Database · checked Sep 28, 2026
6	Scooto	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	201-500	359 contacts →
	Partial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 28, 2026
7	Bcr.Cx, Zendesk Partner Of The Year 2026	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	201-500	308 contacts →
	Partial evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: RevenueBase Database · checked Sep 28, 2026
8	CDF	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	501-1,000	287 contacts →
	Indirect evidence “A CDF é uma plataforma de serviços que oferece soluções para consumidores finais por meio de parcerias com varejistas, telecom, utilities e seguradoras.” Source: RevenueBase Database · checked Sep 28, 2026
9	Cloud Humans	Strong evidence	Remoto, BrazilHQ checked Sep 28, 2026	51-200	178 contacts →
	Strong evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 28, 2026
10	2cx	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	201-500	133 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 28, 2026
11	Poli Digital	Indirect evidence	Goiânia, BrazilHQ checked Sep 28, 2026	51-200	128 contacts →
	Indirect evidence “Como não havia um caminho, nós abrimos o caminho.” Source: RevenueBase Database · checked Sep 28, 2026
12	Smart Staff	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	102 contacts →
	Indirect evidence “A Smart Staff é uma empresa focada em fornecer soluções de infraestrutura para ponto de venda, com recepcionistas treinadas e qualificadas, sistema especializado em gestão de…” Source: RevenueBase Database · checked Sep 28, 2026
13	LIGO	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	101 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 28, 2026
14	Colmeia	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	51-200	98 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 28, 2026
15	HUGGY	Indirect evidence	Feira De Santana, BrazilHQ checked Sep 28, 2026	51-200	96 contacts →
	Indirect evidence “Ajudamos empresas a otimizarem a sua gestão de atendimento através de uma plataforma que reúne WhatsApp, Instagram, Chat Online e outros canais, em uma única tela.” Source: RevenueBase Database · checked Sep 28, 2026
16	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 28, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 28, 2026
17	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 28, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 28, 2026
18	Grupo Unite	Indirect evidence	São Paulo, BrazilHQ checked Sep 28, 2026	201-500	94 contacts →
	Indirect evidence “Com 25 anos de estrada e presença multinacional, somos especialistas em Gestão de Relacionamento com o Cliente, unindo tecnologia própria, metodologia autoral, cultura humanizada…” Source: RevenueBase Database · checked Sep 28, 2026
19	Cvortex	Indirect evidence	Uberlândia, BrazilHQ checked Sep 28, 2026	51-200	92 contacts →
	Indirect evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 28, 2026
20	ALÔ Atendimento	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 28, 2026	501-1,000	89 contacts →
	Indirect evidence “A Alô Atendimento surgiu com propósito de proporcionar excelência nos atendimentos, buscando desenvolver soluções em atendimento pensadas para possibilitar o melhor relacionamento…” Source: RevenueBase Database · checked Sep 28, 2026
21	Callflex	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	51-200	84 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 28, 2026
22	Solve4me	Indirect evidence	Votorantim, BrazilHQ checked Sep 28, 2026	51-200	83 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 28, 2026
23	YMMA	Indirect evidence	Ribeirão Preto, BrazilHQ checked Sep 28, 2026	n/a	83 contacts →
	Indirect evidence “Com a YMMA, sua empresa tem tudo o que precisa em um único lugar: CRM de Vendas, E-commerce, Chatbot, Automação de Marketing, Biometria, Call Center, PAP, Inteligência Artificial…” Source: RevenueBase Database · checked Sep 28, 2026
24	Helenacrm	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	51-200	78 contacts →
	Indirect evidence “A Helena é uma plataforma de CRM e atendimento integrada ao WhatsApp e Instagram Direct, desenvolvida para estreitar a comunicação entre sua equipe, clientes e leads.” Source: RevenueBase Database · checked Sep 28, 2026
25	UBOTS	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 28, 2026	51-200	78 contacts →
	Indirect evidence “Utilizamos Inteligência Artificial para ajudar empresas a construir relacionamentos incríveis através de canais digitais.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service platforms.
Partial evidence: Its own public description names part of customer service platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 320 customer service platforms based in Brazil

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Customer service platforms based in Brazil at a glance

As of Sep 28, 2026

21.3%Verified-email coverage

35.0Average contacts per company

11-50Median size (employees)

28.4%Largest-city concentration · Sao Paulo

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

149

11-50

101

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 320 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service platforms, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,381 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service platforms by metro

Customer service platforms in Sao Paulo91

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service platforms are there based in Brazil?

RevenueBase identified 320 customer service platforms headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

DBM Contact Center, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most customer service platforms?

Sao Paulo leads with 91 headquartered companies, followed by Curitiba (20) and Belo Horizonte (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,381 verified decision-maker contacts tracked across these 320 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.