Company lists · Data refreshed September 2026

Top 25 Customer service platforms worldwide

Name: Customer service platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 2,947 companies tracked

RevenueBase identified 2,947 customer service platforms worldwide as of September 2026 and tracks 118,870 professional contacts across them, including 31,683 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers customer service platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer service platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

2,947Companies

118,870Contacts tracked

31,683Verified emails

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The 25 largest customer service platforms worldwide

Ranked by team size

Top 25 of 2,947 customer service platforms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Freshworks	Partial evidence	San Mateo, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	7,034 contacts →
	Partial evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 28, 2026
2	Ringcentral	Strong evidence	Belmont, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,431 contacts →
	Strong evidence “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Source: RevenueBase Database · checked Sep 28, 2026
3	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 28, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026
4	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 28, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 28, 2026
5	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 28, 2026
6	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 28, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 28, 2026
7	Klaviyo	Indirect evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,789 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 28, 2026
8	Five9	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,584 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 28, 2026
9	8x8	Indirect evidence	Campbell, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,444 contacts →
	Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 28, 2026
10	Liveops, INC	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	n/a	2,026 contacts →
	Partial evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 28, 2026
11	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 28, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 28, 2026
12	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 28, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 28, 2026
13	Nextiva	Strong evidence	Scottsdale, AZ, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,638 contacts →
	Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 28, 2026
14	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 28, 2026
15	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 28, 2026
16	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 28, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 28, 2026
17	Attentive	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,287 contacts →
	Partial evidence “Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.” Source: RevenueBase Database · checked Sep 28, 2026
18	Unifycx	Strong evidence	Louisville, KY, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,270 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 28, 2026
19	Partnerhero	Indirect evidence	Boise, ID, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,174 contacts →
	Indirect evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 28, 2026
20	Youtility Center DO Brasil	Indirect evidence	Barra Mansa, BrazilHQ checked Sep 28, 2026	1,001-5,000	926 contacts →
	Indirect evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 28, 2026
21	Emarsys	Partial evidence	Vienna, GermanyHQ checked Sep 28, 2026	501-1,000	831 contacts →
	Partial evidence “SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Source: RevenueBase Database · checked Sep 28, 2026
22	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 28, 2026
23	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 28, 2026
24	Zenvia	Partial evidence	Sao Paulo, BrazilHQ checked Sep 28, 2026	501-1,000	787 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 28, 2026
25	Khoros	Partial evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	501-1,000	763 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service platforms.
Partial evidence: Its own public description names part of customer service platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,947 customer service platforms worldwide

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Customer service platforms worldwide at a glance

As of Sep 28, 2026

26.7%Verified-email coverage

40.3Average contacts per company

11-50Median size (employees)

3.1%Largest-city concentration · Sao Paulo

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

1,235

11-50

1,029

51-200

444

201-500

112

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 31,683 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service platforms by location

22 lists · largest first

Every Customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service platforms are there worldwide?

RevenueBase identified 2,947 customer service platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Freshworks, headquartered in San Mateo, tops this list with the largest team on record.

Which country has the most customer service platforms?

The United States leads with 548 companies, followed by Brazil (320) and India (188). Every customer service platforms list by country and city is linked on this page.

Which city has the most customer service platforms?

Sao Paulo leads with 91 headquartered companies, followed by London (64) and San Francisco (43).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 31,683 verified decision-maker contacts tracked across these 2,947 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.