Company lists · Data refreshed October 2026
Top 20 Customer service knowledge management system software companies based in the United States
RevenueBase identified 39 company matches for customer service knowledge management system software companies associated with the United States as of October 2026 and tracks 8,262 professional contacts across them, including 2,510 with verified work emails. Austin is the largest hub.
This list covers company matches for customer service knowledge management system software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 20 largest customer service knowledge management system software companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,209 contacts → | ||||
Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 2 | 786 contacts → | ||||
Exact match “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 3 | 37 contacts → | ||||
Exact match “We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 4 | 35 contacts → | ||||
Exact match “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 5 | 18 contacts → | ||||
Exact match “Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 6 | 18 contacts → | ||||
Exact match “RightAnswers empowers service teams with AI-driven knowledge management.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 7 | 15 contacts → | ||||
Exact match “MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 8 | 8 contacts → | ||||
Exact match “We provide scalable content, documents, guides, and training materials across a wide range of industries, creating knowledge management systems to improve engagement and company…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 9 | 7 contacts → | ||||
Exact match “Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 10 | 6 contacts → | ||||
Exact match “Increase your First Call Resolution rate!” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 11 | 6 contacts → | ||||
Exact match “ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 12 | 5 contacts → | ||||
Exact match “At Swampfox, we engineer intelligent customer experiences, supplying advanced customer service software to companies that serve consumers every day.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 13 | 3 contacts → | ||||
Exact match “The 781 Group provides right-sourced CRM architecture, administration, integration and maintenance support to align your knowledge management construct with the needs of your…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 14 | 2 contacts → | ||||
Exact match “Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 15 | 1 contacts → | ||||
Exact match “We produce Trudesk Cloud, a cloud-based customer experience management suite and help desk platform, as well as the on-premises Trudesk Enterprise and the self-hosted Trudesk…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 16 | 1 contacts → | ||||
Exact match “Knowledge management software, training, and support.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 17 | 1 contacts → | ||||
Exact match “J.T.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 18 | 1 contacts → | ||||
Exact match “Your knowledge is your key economic resource and the primary source of your competitive advantage.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 19 | 1 contacts → | ||||
Exact match “KnoTellect is an eminent company providing knowledge management services, intelligent process automation and technology-based solutions for organizations to help them grow and…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 20 | 1 contacts → | ||||
Exact match “Collected Thoughts offers full-service knowledge management, including process mapping, content development and editing, publishing, workflow management, user feedback and system…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service knowledge management system software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 20 of 39 customer service knowledge management system software companies based in the United States
See the full list, filter by size, metro and specialty, and access 2,510 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service knowledge management system software companies based in the United States at a glance
As of Oct 19, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 39 companies.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with the United States whose business descriptions match “customer service knowledge management system software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 2,510 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service knowledge management system software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service knowledge management system software companies are there based in the United States?
RevenueBase identified 39 company matches for customer service knowledge management system software companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most customer service knowledge management system software companies?
Austin leads with 4 company records, followed by Boulder (2) and Miami (2).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,510 professional contacts with verified work emails tracked across these 39 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.
Ready to reach these companies? Verified emails and direct dials for all 39 customer service knowledge management system software companies based in the United States. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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Company intelligence · public preview
Top 20 customer service knowledge management system software companies based in the United States
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 39 matching company records for customer service knowledge management system software companies based in the United States, with 8,262 tracked contacts and 2,510 verified work emails.
This public preview shows 20 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 19, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 20 customer service knowledge management system software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Freshworksfreshworks.comHQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,209 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Egain Corporationegain.comHQ: Sunnyvale, CA, United StatesReported employees: 501-1,000 | Sunnyvale, CA, United States | 501-1,000 | Exact match | 786 contacts → |
“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Ridgeline Agencyridgelineagency.comHQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 37 contacts → |
“We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Helpjuicehelpjuice.comHQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 35 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Isupport Softwareisupport.comHQ: Vancouver, WA, United StatesReported employees: 11-50 | Vancouver, WA, United States | 11-50 | Exact match | 18 contacts → |
“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Upland Rightanswersuplandsoftware.comHQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 18 contacts → |
“RightAnswers empowers service teams with AI-driven knowledge management.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Mindtouchmindtouch.com HQ: San Diego, CA, United StatesReported employees: 51-200 | San Diego, CA, United States | 51-200 | Exact match | 15 contacts → |
“MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  White Deer Groupwhitedeergroup.comHQ: Atlanta, GA, United StatesReported employees: 11-50 | Atlanta, GA, United States | 11-50 | Exact match | 8 contacts → |
“We provide scalable content, documents, guides, and training materials across a wide range of industries, creating knowledge management systems to improve engagement and company…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Knowledgeowlknowledgeowl.comHQ: Boulder, CO, United StatesReported employees: 1-10 | Boulder, CO, United States | 1-10 | Exact match | 7 contacts → |
“Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Phaseware, INCphaseware.comHQ: Mckinney, TX, United StatesReported employees: 11-50 | Mckinney, TX, United States | 11-50 | Exact match | 6 contacts → |
“Increase your First Call Resolution rate!” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Servicetargetservicetarget.comHQ: Bozeman, MT, United StatesReported employees: 11-50 | Bozeman, MT, United States | 11-50 | Exact match | 6 contacts → |
“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Swampfox India Private Limitedswampfoxinc.comHQ: Columbia, SC, United StatesReported employees: 1-10 | Columbia, SC, United States | 1-10 | Exact match | 5 contacts → |
“At Swampfox, we engineer intelligent customer experiences, supplying advanced customer service software to companies that serve consumers every day.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  781 Group781group.comHQ: Springfield, VA, United StatesReported employees: 1-10 | Springfield, VA, United States | 1-10 | Exact match | 3 contacts → |
“The 781 Group provides right-sourced CRM architecture, administration, integration and maintenance support to align your knowledge management construct with the needs of your…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Northern Light Singlepoint, LLCnorthernlight.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 2 contacts → |
“Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Trudesk, INCtrudesk.ioHQ: DE, United StatesReported employees: 1-10 | DE, United States | 1-10 | Exact match | 1 contacts → |
“We produce Trudesk Cloud, a cloud-based customer experience management suite and help desk platform, as well as the on-premises Trudesk Enterprise and the self-hosted Trudesk…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Tegnosis Knowledge Managementtegnosis.wikiHQ: San Luis Obispo, CA, United StatesReported employees: 1-10 | San Luis Obispo, CA, United States | 1-10 | Exact match | 1 contacts → |
“Knowledge management software, training, and support.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | J.T. Gram & Associates, INConcos.io HQ: Oceanside, CA, United StatesReported employees: 1-10 | Oceanside, CA, United States | 1-10 | Exact match | 1 contacts → |
“J.T.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | GLYMRglymr.com HQ: Westfield, NJ, United StatesReported employees: 1-10 | Westfield, NJ, United States | 1-10 | Exact match | 1 contacts → |
“Your knowledge is your key economic resource and the primary source of your competitive advantage.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Knotellect LLCknotellect.com HQ: Snellville, United StatesReported employees: 1-10 | Snellville, United States | 1-10 | Exact match | 1 contacts → |
“KnoTellect is an eminent company providing knowledge management services, intelligent process automation and technology-based solutions for organizations to help them grow and…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Collected Thoughtsctwriters.com HQ: Chicago, IL, United StatesReported employees: 1-10 | Chicago, IL, United States | 1-10 | Exact match | 1 contacts → |
“Collected Thoughts offers full-service knowledge management, including process mapping, content development and editing, publishing, workflow management, user feedback and system…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 20 of 39 company matches
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Customer service knowledge management system software companies: dataset insights
October 19, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
39 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 39 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 19, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer service knowledge management system software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service knowledge management system software companies did RevenueBase find based in the United States?
The saved snapshot records 39 matching company records, 8,262 tracked contacts and 2,510 verified emails. The public preview displays 20 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 19, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Cite this list
RevenueBase Data Team. Top 20 customer service knowledge management system software companies based in the United States. Snapshot: October 19, 2026. https://revenuebase.ai/companies/customer-service-knowledge-management-system-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- AI companies based in the United States
- Cybersecurity companies based in the United States
- Manufacturing companies based in the United States
- Media companies based in the United States
- Oil and gas companies based in the United States
- Real estate companies based in the United States
Company intelligence · public preview
Top 20 customer service knowledge management system software companies based in the United States
RevenueBase records 39 matching company records for customer service knowledge management system software companies based in the United States, with 8,262 tracked contacts and 2,510 verified work emails.
This public preview shows 20 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 19, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 20 customer service knowledge management system software companies based in the United States
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Freshworksfreshworks.com HQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,209 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Egain Corporationegain.com HQ: Sunnyvale, CA, United StatesReported employees: 501-1,000 | Sunnyvale, CA, United States | 501-1,000 | Exact match | 786 contacts → |
“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Ridgeline Agencyridgelineagency.com HQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 37 contacts → |
“We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Helpjuicehelpjuice.com HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 35 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Isupport Softwareisupport.com HQ: Vancouver, WA, United StatesReported employees: 11-50 | Vancouver, WA, United States | 11-50 | Exact match | 18 contacts → |
“Founded in 1992, iSupport Software is the oldest continually operating provider of business automation software for IT help desk and customer service operations.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Upland Rightanswersuplandsoftware.com HQ: Austin, TX, United StatesReported employees: 1,001-5,000 | Austin, TX, United States | 1,001-5,000 | Exact match | 18 contacts → |
“RightAnswers empowers service teams with AI-driven knowledge management.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Mindtouchmindtouch.com HQ: San Diego, CA, United StatesReported employees: 51-200 | San Diego, CA, United States | 51-200 | Exact match | 15 contacts → |
“MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | White Deer Groupwhitedeergroup.com HQ: Atlanta, GA, United StatesReported employees: 11-50 | Atlanta, GA, United States | 11-50 | Exact match | 8 contacts → |
“We provide scalable content, documents, guides, and training materials across a wide range of industries, creating knowledge management systems to improve engagement and company…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Knowledgeowlknowledgeowl.com HQ: Boulder, CO, United StatesReported employees: 1-10 | Boulder, CO, United States | 1-10 | Exact match | 7 contacts → |
“Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Phaseware, INCphaseware.com HQ: Mckinney, TX, United StatesReported employees: 11-50 | Mckinney, TX, United States | 11-50 | Exact match | 6 contacts → |
“Increase your First Call Resolution rate!” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Servicetargetservicetarget.com HQ: Bozeman, MT, United StatesReported employees: 11-50 | Bozeman, MT, United States | 11-50 | Exact match | 6 contacts → |
“ServiceTarget enables global high-tech companies to scale customer, partner, and employee support without scaling costs.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Swampfox India Private Limitedswampfoxinc.com HQ: Columbia, SC, United StatesReported employees: 1-10 | Columbia, SC, United States | 1-10 | Exact match | 5 contacts → |
“At Swampfox, we engineer intelligent customer experiences, supplying advanced customer service software to companies that serve consumers every day.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | 781 Group781group.com HQ: Springfield, VA, United StatesReported employees: 1-10 | Springfield, VA, United States | 1-10 | Exact match | 3 contacts → |
“The 781 Group provides right-sourced CRM architecture, administration, integration and maintenance support to align your knowledge management construct with the needs of your…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Northern Light Singlepoint, LLCnorthernlight.com HQ: Boston, MA, United StatesReported employees: 51-200 | Boston, MA, United States | 51-200 | Exact match | 2 contacts → |
“Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Trudesk, INCtrudesk.io HQ: DE, United StatesReported employees: 1-10 | DE, United States | 1-10 | Exact match | 1 contacts → |
“We produce Trudesk Cloud, a cloud-based customer experience management suite and help desk platform, as well as the on-premises Trudesk Enterprise and the self-hosted Trudesk…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Tegnosis Knowledge Managementtegnosis.wiki HQ: San Luis Obispo, CA, United StatesReported employees: 1-10 | San Luis Obispo, CA, United States | 1-10 | Exact match | 1 contacts → |
“Knowledge management software, training, and support.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | J.T. Gram & Associates, INConcos.io HQ: Oceanside, CA, United StatesReported employees: 1-10 | Oceanside, CA, United States | 1-10 | Exact match | 1 contacts → |
“J.T.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | GLYMRglymr.com HQ: Westfield, NJ, United StatesReported employees: 1-10 | Westfield, NJ, United States | 1-10 | Exact match | 1 contacts → |
“Your knowledge is your key economic resource and the primary source of your competitive advantage.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Knotellect LLCknotellect.com HQ: Snellville, United StatesReported employees: 1-10 | Snellville, United States | 1-10 | Exact match | 1 contacts → |
“KnoTellect is an eminent company providing knowledge management services, intelligent process automation and technology-based solutions for organizations to help them grow and…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Collected Thoughtsctwriters.com HQ: Chicago, IL, United StatesReported employees: 1-10 | Chicago, IL, United States | 1-10 | Exact match | 1 contacts → |
“Collected Thoughts offers full-service knowledge management, including process mapping, content development and editing, publishing, workflow management, user feedback and system…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
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Customer service knowledge management system software companies: dataset insights
October 19, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
39 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 39 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 19, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Questions about this company list
What does Exact match mean for customer service knowledge management system software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service knowledge management system software companies did RevenueBase find based in the United States?
The saved snapshot records 39 matching company records, 8,262 tracked contacts and 2,510 verified emails. The public preview displays 20 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 19, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Cite this list
RevenueBase Data Team. Top 20 customer service knowledge management system software companies based in the United States. Snapshot: October 19, 2026. https://revenuebase.ai/companies/customer-service-knowledge-management-system-software-companies/united-states.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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