Company lists · Data refreshed October 2026
Top 25 Customer service knowledge management system software companies worldwide
RevenueBase identified 181 company matches for customer service knowledge management system software companies worldwide as of October 2026 and tracks 10,767 professional contacts across them, including 3,084 with verified work emails. The United States is the largest market and Austin the largest hub.
This list covers company matches for customer service knowledge management system software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026. Country and city lists for customer service knowledge management system software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service knowledge management system software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,209 contacts → | ||||
Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 2 | 786 contacts → | ||||
Exact match “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 3 | 217 contacts → | ||||
Exact match “KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 4 | 155 contacts → | ||||
Exact match “Customer Support Suite” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 5 | 100 contacts → | ||||
Exact match “Wij zijn Embrace - The Human Cloud.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 6 | 65 contacts → | ||||
Exact match “Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 7 | 56 contacts → | ||||
Exact match “IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 8 | 54 contacts → | ||||
Exact match “The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 9 | 45 contacts → | ||||
Exact match “Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 10 | 45 contacts → | ||||
Exact match “Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 11 | 38 contacts → | ||||
Exact match “livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 12 | 38 contacts → | ||||
Exact match “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 13 | 37 contacts → | ||||
Exact match “We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 14 | 35 contacts → | ||||
Exact match “Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 15 | 32 contacts → | ||||
Exact match “ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 16 | 31 contacts → | ||||
Exact match “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 17 | 30 contacts → | ||||
Exact match “findIQ lifts machine service to an expert level.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 18 | 27 contacts → | ||||
Exact match “Doclan is an IT Knowledge Management Company.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 19 | 26 contacts → | ||||
Exact match “TKC digital enables companies to truly service their customers and deliver an excellent customer experience.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 20 | 25 contacts → | ||||
Exact match “TeleFinity is a suite of in-house developed solutions created by experts in software development and Telecoms.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 21 | 24 contacts → | ||||
Exact match “Confirma Artvise är ett produktbolag med kontor i Skellefteå, Stockholm och Malmö.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 22 | 20 contacts → | ||||
Exact match “Bij Green Valley Belgium geloven we dat klanten, burgers en medewerkers de allerbeste service verdienen, op ieder moment van de dag, via ieder willekeurig kanaal en vanaf iedere…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 23 | 20 contacts → | ||||
Exact match “IDW2 is an IT Knowledge Management oriented company.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 24 | 20 contacts → | ||||
Exact match “Lagan was founded in 1994 and was acquired by KANA Software, Inc.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
| 25 | 18 contacts → | ||||
Exact match “Who are we?” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service knowledge management system software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 181 customer service knowledge management system software companies worldwide
See the full list, filter by size, metro and specialty, and access 3,084 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service knowledge management system software companies worldwide at a glance
As of Oct 19, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer service knowledge management system software companies are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “customer service knowledge management system software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 3,084 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer service knowledge management system software companies by location
1 lists · largest firstEvery Customer service knowledge management system software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service knowledge management system software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service knowledge management system software companies are there worldwide?
RevenueBase identified 181 company matches for customer service knowledge management system software companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most customer service knowledge management system software companies?
The United States leads with 39 companies. Every customer service knowledge management system software companies list by country and city is linked on this page.
Which city has the most customer service knowledge management system software companies?
Austin leads with 4 company records, followed by Dubai (3) and Paris (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,084 professional contacts with verified work emails tracked across these 181 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.
Ready to reach these companies? Verified emails and direct dials for all 181 customer service knowledge management system software companies worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 customer service knowledge management system software companies worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 181 matching company records for customer service knowledge management system software companies worldwide, with 10,767 tracked contacts and 3,084 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 19, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service knowledge management system software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,209 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Sunnyvale, CA, United StatesReported employees: 501-1,000 | Sunnyvale, CA, United States | 501-1,000 | Exact match | 786 contacts → |
“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Petach Tikva, IsraelReported employees: 201-500 | Petach Tikva, Israel | 201-500 | Exact match | 217 contacts → |
“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 155 contacts → |
“Customer Support Suite” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Groningen, NetherlandsReported employees: 51-200 | Groningen, Netherlands | 51-200 | Exact match | 100 contacts → |
“Wij zijn Embrace - The Human Cloud.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Hamburg, GermanyReported employees: 51-200 | Hamburg, Germany | 51-200 | Exact match | 65 contacts → |
“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Palma De Mallorca, SpainReported employees: 11-50 | Palma De Mallorca, Spain | 11-50 | Exact match | 56 contacts → |
“IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 54 contacts → |
“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 45 contacts → |
“Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Gurgaon, IndiaReported employees: 51-200 | Gurgaon, India | 51-200 | Exact match | 45 contacts → |
“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: North Sydney, AustraliaReported employees: 51-200 | North Sydney, Australia | 51-200 | Exact match | 38 contacts → |
“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 38 contacts → |
“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 37 contacts → |
“We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 35 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Perpignan, FranceReported employees: 11-50 | Perpignan, France | 11-50 | Exact match | 32 contacts → |
“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: London, United KingdomReported employees: 11-50 | London, United Kingdom | 11-50 | Exact match | 31 contacts → |
“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Vlotho, GermanyReported employees: 11-50 | Vlotho, Germany | 11-50 | Exact match | 30 contacts → |
“findIQ lifts machine service to an expert level.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Reading, United KingdomReported employees: 51-200 | Reading, United Kingdom | 51-200 | Exact match | 27 contacts → |
“Doclan is an IT Knowledge Management Company.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: Baarn, NetherlandsReported employees: 11-50 | Baarn, Netherlands | 11-50 | Exact match | 26 contacts → |
“TKC digital enables companies to truly service their customers and deliver an excellent customer experience.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Amman, JordanReported employees: 51-200 | Amman, Jordan | 51-200 | Exact match | 25 contacts → |
“TeleFinity is a suite of in-house developed solutions created by experts in software development and Telecoms.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Skellefteå, SwedenReported employees: 11-50 | Skellefteå, Sweden | 11-50 | Exact match | 24 contacts → |
“Confirma Artvise är ett produktbolag med kontor i Skellefteå, Stockholm och Malmö.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Beringen, BelgiumReported employees: 11-50 | Beringen, Belgium | 11-50 | Exact match | 20 contacts → |
“Bij Green Valley Belgium geloven we dat klanten, burgers en medewerkers de allerbeste service verdienen, op ieder moment van de dag, via ieder willekeurig kanaal en vanaf iedere…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Miraflores - Algés, PortugalReported employees: 11-50 | Miraflores - Algés, Portugal | 11-50 | Exact match | 20 contacts → |
“IDW2 is an IT Knowledge Management oriented company.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Belfast, United KingdomReported employees: 501-1,000 | Belfast, United Kingdom | 501-1,000 | Exact match | 20 contacts → |
“Lagan was founded in 1994 and was acquired by KANA Software, Inc.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Acies Innovationsaciesinnovations.com HQ: Bangalore, IndiaReported employees: 11-50 | Bangalore, India | 11-50 | Exact match | 18 contacts → |
“Who are we?” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 181 company matches
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Customer service knowledge management system software companies: dataset insights
October 19, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
181 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 181 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 19, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service knowledge management system software companies by location
1 lists · largest firstEvery Customer service knowledge management system software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service knowledge management system software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service knowledge management system software companies did RevenueBase find worldwide?
The saved snapshot records 181 matching company records, 10,767 tracked contacts and 3,084 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 19, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer service knowledge management system software companies worldwide. Snapshot: October 19, 2026. https://revenuebase.ai/companies/browse/customer-service-knowledge-management-system-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 customer service knowledge management system software companies worldwide
RevenueBase records 181 matching company records for customer service knowledge management system software companies worldwide, with 10,767 tracked contacts and 3,084 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: October 19, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service knowledge management system software companies worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: San Mateo, CA, United StatesReported employees: 1,001-5,000 | San Mateo, CA, United States | 1,001-5,000 | Exact match | 7,209 contacts → |
“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Sunnyvale, CA, United StatesReported employees: 501-1,000 | Sunnyvale, CA, United States | 501-1,000 | Exact match | 786 contacts → |
“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: Petach Tikva, IsraelReported employees: 201-500 | Petach Tikva, Israel | 201-500 | Exact match | 217 contacts → |
“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Córdoba, ArgentinaReported employees: 51-200 | Córdoba, Argentina | 51-200 | Exact match | 155 contacts → |
“Customer Support Suite” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Groningen, NetherlandsReported employees: 51-200 | Groningen, Netherlands | 51-200 | Exact match | 100 contacts → |
“Wij zijn Embrace - The Human Cloud.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Hamburg, GermanyReported employees: 51-200 | Hamburg, Germany | 51-200 | Exact match | 65 contacts → |
“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: Palma De Mallorca, SpainReported employees: 11-50 | Palma De Mallorca, Spain | 11-50 | Exact match | 56 contacts → |
“IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 54 contacts → |
“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: Paris, FranceReported employees: 11-50 | Paris, France | 11-50 | Exact match | 45 contacts → |
“Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Gurgaon, IndiaReported employees: 51-200 | Gurgaon, India | 51-200 | Exact match | 45 contacts → |
“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: North Sydney, AustraliaReported employees: 51-200 | North Sydney, Australia | 51-200 | Exact match | 38 contacts → |
“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Paris, FranceReported employees: 51-200 | Paris, France | 51-200 | Exact match | 38 contacts → |
“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Houston, TX, United StatesReported employees: 11-50 | Houston, TX, United States | 11-50 | Exact match | 37 contacts → |
“We believe in providing the kind of support that's so good your customers will tell their friends about it.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Miami, FL, United StatesReported employees: 51-200 | Miami, FL, United States | 51-200 | Exact match | 35 contacts → |
“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Perpignan, FranceReported employees: 11-50 | Perpignan, France | 11-50 | Exact match | 32 contacts → |
“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: London, United KingdomReported employees: 11-50 | London, United Kingdom | 11-50 | Exact match | 31 contacts → |
“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Vlotho, GermanyReported employees: 11-50 | Vlotho, Germany | 11-50 | Exact match | 30 contacts → |
“findIQ lifts machine service to an expert level.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Reading, United KingdomReported employees: 51-200 | Reading, United Kingdom | 51-200 | Exact match | 27 contacts → |
“Doclan is an IT Knowledge Management Company.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: Baarn, NetherlandsReported employees: 11-50 | Baarn, Netherlands | 11-50 | Exact match | 26 contacts → |
“TKC digital enables companies to truly service their customers and deliver an excellent customer experience.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: Amman, JordanReported employees: 51-200 | Amman, Jordan | 51-200 | Exact match | 25 contacts → |
“TeleFinity is a suite of in-house developed solutions created by experts in software development and Telecoms.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Skellefteå, SwedenReported employees: 11-50 | Skellefteå, Sweden | 11-50 | Exact match | 24 contacts → |
“Confirma Artvise är ett produktbolag med kontor i Skellefteå, Stockholm och Malmö.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: Beringen, BelgiumReported employees: 11-50 | Beringen, Belgium | 11-50 | Exact match | 20 contacts → |
“Bij Green Valley Belgium geloven we dat klanten, burgers en medewerkers de allerbeste service verdienen, op ieder moment van de dag, via ieder willekeurig kanaal en vanaf iedere…” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Miraflores - Algés, PortugalReported employees: 11-50 | Miraflores - Algés, Portugal | 11-50 | Exact match | 20 contacts → |
“IDW2 is an IT Knowledge Management oriented company.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: Belfast, United KingdomReported employees: 501-1,000 | Belfast, United Kingdom | 501-1,000 | Exact match | 20 contacts → |
“Lagan was founded in 1994 and was acquired by KANA Software, Inc.” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | Acies Innovationsaciesinnovations.com HQ: Bangalore, IndiaReported employees: 11-50 | Bangalore, India | 11-50 | Exact match | 18 contacts → |
“Who are we?” Recorded description excerpt · October 19, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 181 company matches
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Customer service knowledge management system software companies: dataset insights
October 19, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
181 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 181 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: October 19, 2026.
Publisher-reported method study
The published RevenueBase SmartSearch benchmark
86% good or better at Exact
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. It reports 86% of Exact matches judged good or better, and 77% for a 240-pair sample of one- or two-word categories. This evaluates the method across study queries rather than auditing this individual list.
Read the study and full methodology ↗RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service knowledge management system software companies by location
1 lists · largest firstEvery Customer service knowledge management system software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
Questions about this company list
What does Exact match mean for customer service knowledge management system software companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service knowledge management system software companies did RevenueBase find worldwide?
The saved snapshot records 181 matching company records, 10,767 tracked contacts and 3,084 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: October 19, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer service knowledge management system software companies worldwide. Snapshot: October 19, 2026. https://revenuebase.ai/companies/browse/customer-service-knowledge-management-system-software-companies.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗