Company lists · Data refreshed October 2026

Top 25 Customer service knowledge management system software companies worldwide

RevenueBase identified 181 company matches for customer service knowledge management system software companies worldwide as of October 2026 and tracks 10,767 professional contacts across them, including 3,084 with verified work emails. The United States is the largest market and Austin the largest hub.

This list covers company matches for customer service knowledge management system software companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026. Country and city lists for customer service knowledge management system software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
181Companies
10,767Contacts tracked
3,084Verified emails
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The 25 largest customer service knowledge management system software companies worldwide

Ranked by team size
Top 25 of 181 company matches for customer service knowledge management system software companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Oct 19, 20261,001-5,0007,209 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchSunnyvale, CA, United StatesHQ recorded Oct 19, 2026501-1,000786 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchPetach Tikva, IsraelHQ recorded Oct 19, 2026201-500217 contacts →

Exact match

“KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchCórdoba, ArgentinaHQ recorded Oct 19, 202651-200155 contacts →

Exact match

“Customer Support Suite”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchGroningen, NetherlandsHQ recorded Oct 19, 202651-200100 contacts →

Exact match

“Wij zijn Embrace - The Human Cloud.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchHamburg, GermanyHQ recorded Oct 19, 202651-20065 contacts →

Exact match

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchPalma De Mallorca, SpainHQ recorded Oct 19, 202611-5056 contacts →

Exact match

“IT2B ofrece servicios de consultoría, formación e implantación de soluciones tecnológicas para Gestionar el Conocimiento en las Empresas.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchParis, FranceHQ recorded Oct 19, 202611-5054 contacts →

Exact match

“The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchParis, FranceHQ recorded Oct 19, 202611-5045 contacts →

Exact match

“Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchGurgaon, IndiaHQ recorded Oct 19, 202651-20045 contacts →

Exact match

“Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchNorth Sydney, AustraliaHQ recorded Oct 19, 202651-20038 contacts →

Exact match

“livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchParis, FranceHQ recorded Oct 19, 202651-20038 contacts →

Exact match

“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchHouston, TX, United StatesHQ recorded Oct 19, 202611-5037 contacts →

Exact match

“We believe in providing the kind of support that's so good your customers will tell their friends about it.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchMiami, FL, United StatesHQ recorded Oct 19, 202651-20035 contacts →

Exact match

“Helpjuice helps companies save millions in customer support with their powerful knowledge base tool.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchPerpignan, FranceHQ recorded Oct 19, 202611-5032 contacts →

Exact match

“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchLondon, United KingdomHQ recorded Oct 19, 202611-5031 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchVlotho, GermanyHQ recorded Oct 19, 202611-5030 contacts →

Exact match

“findIQ lifts machine service to an expert level.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchReading, United KingdomHQ recorded Oct 19, 202651-20027 contacts →

Exact match

“Doclan is an IT Knowledge Management Company.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchBaarn, NetherlandsHQ recorded Oct 19, 202611-5026 contacts →

Exact match

“TKC digital enables companies to truly service their customers and deliver an excellent customer experience.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchAmman, JordanHQ recorded Oct 19, 202651-20025 contacts →

Exact match

“TeleFinity is a suite of in-house developed solutions created by experts in software development and Telecoms.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchSkellefteå, SwedenHQ recorded Oct 19, 202611-5024 contacts →

Exact match

“Confirma Artvise är ett produktbolag med kontor i Skellefteå, Stockholm och Malmö.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchBeringen, BelgiumHQ recorded Oct 19, 202611-5020 contacts →

Exact match

“Bij Green Valley Belgium geloven we dat klanten, burgers en medewerkers de allerbeste service verdienen, op ieder moment van de dag, via ieder willekeurig kanaal en vanaf iedere…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchMiraflores - Algés, PortugalHQ recorded Oct 19, 202611-5020 contacts →

Exact match

“IDW2 is an IT Knowledge Management oriented company.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchBelfast, United KingdomHQ recorded Oct 19, 2026501-1,00020 contacts →

Exact match

“Lagan was founded in 1994 and was acquired by KANA Software, Inc.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchBangalore, IndiaHQ recorded Oct 19, 202611-5018 contacts →

Exact match

“Who are we?”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 181 customer service knowledge management system software companies worldwide

See the full list, filter by size, metro and specialty, and access 3,084 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer service knowledge management system software companies worldwide at a glance

As of Oct 19, 2026
28.6%Verified-email coverage
59.5Average contacts per company
11-50Median size (employees)
2.2%Largest-city concentration · Austin
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
87
11-50
63
51-200
21
201-500
3
501-1,000
3
1,001-5,000
3
5,001-10,000
1

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer service knowledge management system software companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer service knowledge management system software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 3,084 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service knowledge management system software companies by location

1 lists · largest first

Every Customer service knowledge management system software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service knowledge management system software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service knowledge management system software companies are there worldwide?

RevenueBase identified 181 company matches for customer service knowledge management system software companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer service knowledge management system software companies?

The United States leads with 39 companies. Every customer service knowledge management system software companies list by country and city is linked on this page.

Which city has the most customer service knowledge management system software companies?

Austin leads with 4 company records, followed by Dubai (3) and Paris (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 3,084 professional contacts with verified work emails tracked across these 181 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.