Company lists · Data refreshed September 2026

Top 25 Customer service consulting companies based in the United Kingdom

RevenueBase identified 1,724 customer service consulting companies headquartered in the United Kingdom as of September 2026 and tracks 13,317 professional contacts across them, including 2,252 with verified work emails. London is the largest hub.

This list covers customer service consulting companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
1,724Companies
13,317Contacts tracked
2,252Verified emails
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The 25 largest customer service consulting companies based in the United Kingdom

Ranked by team size
Top 25 of 1,724 customer service consulting companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceReading, United KingdomHQ checked Sep 19, 20261,001-5,0001,622 contacts →

Indirect evidence

“We are Huntswood.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-200569 contacts →

Partial evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceDatchet, United KingdomHQ checked Sep 19, 2026501-1,000534 contacts →

Partial evidence

“Your world is changing at lightning speed; new business models, new technologies, new competitors, and new customers.”

Source: RevenueBase Database · checked Sep 19, 2026
4Indirect evidenceSheffield, United KingdomHQ checked Sep 19, 2026501-1,000327 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceBirkenhead, United KingdomHQ checked Sep 19, 20261,001-5,000312 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 19, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 19, 2026201-500302 contacts →

Partial evidence

“Cartesian is a specialist consulting firm focused on the global telecommunications, media, and technology industries and is now part of Bounteous, an AI services firm helping…”

Source: RevenueBase Database · checked Sep 19, 2026
7Indirect evidenceBath, United KingdomHQ checked Sep 19, 202651-200221 contacts →

Indirect evidence

“Edit are future-focused data and technology experts.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceLondon, United KingdomHQ checked Sep 19, 20261,001-5,000139 contacts →

Indirect evidence

“We believe that change is an opportunity to thrive.”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceMoorgate, United KingdomHQ checked Sep 19, 202651-200127 contacts →

Partial evidence

“At Adqura, we pride ourselves in delivering an exceptional customer experience to our clients and enabling them to deliver a world-class experience to their customers.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceLondon, United KingdomHQ checked Sep 19, 2026201-500115 contacts →

Indirect evidence

“Bluprintx is a global consultancy for the intelligent front office across marketing, commerce, sales & service, loyalty, and analytics.”

Source: RevenueBase Database · checked Sep 19, 2026
11Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-5096 contacts →

Partial evidence

“We’re service communication experts – using a mix of science, creativity and service know-how to improve how you talk with your customers through all channels and media, from…”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20085 contacts →

Indirect evidence

“Growth Hub embeds operational teams inside professional services firms.”

Source: RevenueBase Database · checked Sep 19, 2026
13Strong evidenceRichmond, United KingdomHQ checked Sep 19, 202651-20084 contacts →

Strong evidence

“Engage Your Customers; a world leader analytical and customer centric technology company with powerful consulting services.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceBury, United KingdomHQ checked Sep 19, 2026201-50083 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 19, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20076 contacts →

Partial evidence

“We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20074 contacts →

Indirect evidence

“Whether complex transformation is required across your business or you are seeking support with a small project, we are here to help.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20072 contacts →

Indirect evidence

“Welcome to Acuity, an award-winning front of house service provider.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceSwindon, United KingdomHQ checked Sep 19, 202651-20072 contacts →

Partial evidence

“Excalibur provides an end to end business consulting service that offers reliable insight, and expertise in communications and technology.”

Source: RevenueBase Database · checked Sep 19, 2026
19Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20069 contacts →

Indirect evidence

“In complex transformation programmes, risk, regulation, financial crime, data, technology and operations no longer sit in separate silos.”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20063 contacts →

Indirect evidence

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Source: RevenueBase Database · checked Sep 19, 2026
21Partial evidencePark, United KingdomHQ checked Sep 19, 202651-20063 contacts →

Partial evidence

“LTK are a outsourced solutions provider, assisting you to reach your goals through customer retention, sales growth, business & strategy development/ implementation and people…”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-5051 contacts →

Partial evidence

“For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20046 contacts →

Indirect evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceSouthampton, United KingdomHQ checked Sep 19, 202651-20044 contacts →

Partial evidence

“Etch helps revitalise established businesses struggling with challenges such as loss of market leadership, slowing customer growth, declining profitability, inefficient processes…”

Source: RevenueBase Database · checked Sep 19, 2026
25Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-5043 contacts →

Partial evidence

“Excevo is proud to offer world class, out-sourced customer service for brands across the globe.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 1,724 customer service consulting companies based in the United Kingdom

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Customer service consulting companies based in the United Kingdom at a glance

As of Sep 19, 2026
16.9%Verified-email coverage
7.7Average contacts per company
1-10Median size (employees)
30.0%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
1,436
11-50
201
51-200
47
201-500
9
501-1,000
2
1,001-5,000
6
10001+
3

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 1,724 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer service consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service consulting companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,252 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service consulting companies by metro

  • Customer service consulting companies in London518
  • Customer service consulting companies in Manchester37

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service consulting companies are there based in the United Kingdom?

RevenueBase identified 1,724 customer service consulting companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Huntswood, headquartered in Reading, tops this list with the largest team on record.

Which city has the most customer service consulting companies?

London leads with 518 headquartered companies, followed by Manchester (37) and Birmingham (19).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,252 verified decision-maker contacts tracked across these 1,724 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.