Company lists · Data refreshed September 2026

Top 25 Customer service consulting companies based in Melbourne, Australia

Name: Customer service consulting companies based in Melbourne, Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 138 companies tracked

RevenueBase identified 138 customer service consulting companies headquartered in Melbourne, Australia as of September 2026 and tracks 557 professional contacts across them, including 175 with verified work emails. Sydney is the largest hub.

This list covers customer service consulting companies headquartered in Melbourne, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

138Companies

557Contacts tracked

175Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service consulting companies based in Melbourne, Australia

Ranked by team size

Top 25 of 138 customer service consulting companies based in Melbourne, Australia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Startek Australia	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	n/a	74 contacts →
	Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 19, 2026
2	CSBA	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	46 contacts →
	Partial evidence “CSBA is a 25-year-old customer experience insights agency.” Source: RevenueBase Database · checked Sep 19, 2026
3	Vertex Consulting & Compliance Group	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	51-200	36 contacts →
	Indirect evidence “At Vertex, we exist to make an impact on our clients' business.” Source: RevenueBase Database · checked Sep 19, 2026
4	Mext Consulting	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	29 contacts →
	Indirect evidence “We create trust brands and empower our clients' teams to build more trust in every conversation and interaction.” Source: RevenueBase Database · checked Sep 19, 2026
5	ARZO	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	22 contacts →
	Partial evidence “ARZO is a boutique Consulting and Managed Services provider helping businesses unlock the full value of their technology investments.” Source: RevenueBase Database · checked Sep 19, 2026
6	PTP Group	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	20 contacts →
	Indirect evidence “PTP is an Australian-owned delivery partner specialising in complex transformation across industries including construction, utilities, higher education and enterprise IT.” Source: RevenueBase Database · checked Sep 19, 2026
7	Cinc. Performance Consulting	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	17 contacts →
	Indirect evidence “We partner with you to drive rapid performance uplift, optimising the delivery of your strategy, product, or service.” Source: RevenueBase Database · checked Sep 19, 2026
8	Wdscott, LTD	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	16 contacts →
	Indirect evidence “In 1938 Sir Walter Scott founded WD Scott & Co in Sydney, which by the 1960s had grown to become one of the largest management consultancy firms in Australia.” Source: RevenueBase Database · checked Sep 19, 2026
9	Limebridge Australia	Strong evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	10 contacts →
	Strong evidence “LimeBridge Australia (LBA) is part of a worldwide customer experience consulting group that provides a unique approach combining active management principles and effective…” Source: RevenueBase Database · checked Sep 19, 2026
10	Integris Group Services	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	10 contacts →
	Indirect evidence “Integris Group Services are passionate about working with and supporting businesses who make an impact in their industry and community, providing hands-on support when and where…” Source: RevenueBase Database · checked Sep 19, 2026
11	Serviceq	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	7 contacts →
	Partial evidence “At ServiceQ, we deliver customer service training programs that lift the standard of service leadership across Australia.” Source: RevenueBase Database · checked Sep 19, 2026
12	Albany Advisory	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	5 contacts →
	Indirect evidence “Albany Advisory is a boutique consultancy that provides tailored business strategies for retail, consumer brands, and B2B companies.” Source: RevenueBase Database · checked Sep 19, 2026
13	Tech Droid	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	5 contacts →
	Indirect evidence “At Tech Droid, we help organisations unlock the full value of technology through expert Business Analysis, Data Analysis, and Digital Transformation services.” Source: RevenueBase Database · checked Sep 19, 2026
14	M I C H E L B O U T I N S T U D I O	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	5 contacts →
	Partial evidence “Unapologetically transparent, the m i c h e l b o u t i n s t u d i o is a dynamic and innovative executive consulting service with a proven record of delivering profit from…” Source: RevenueBase Database · checked Sep 19, 2026
15	Infinitio2	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	4 contacts →
	Indirect evidence “At Infiniti we bridge the gap between strategy design and delivery, we work across businesses aligning people, process and technology.” Source: RevenueBase Database · checked Sep 19, 2026
16	Creativ	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	4 contacts →
	Partial evidence “Creativ is a Business Management Consultancy offering Consulting Services across Contact Centres & Digital Transformation.” Source: RevenueBase Database · checked Sep 19, 2026
17	Sacher Associates	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	4 contacts →
	Partial evidence “Sacher Associates Consulting Services is an international consulting company that supports organizational leaders to achieve best practice levels of productivity, performance and…” Source: RevenueBase Database · checked Sep 19, 2026
18	CXD Labs	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	4 contacts →
	Partial evidence “At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…” Source: RevenueBase Database · checked Sep 19, 2026
19	Moyleen Consulting And Training	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	3 contacts →
	Partial evidence “Moyleen Training and Consulting Group provides the following services: 1.” Source: RevenueBase Database · checked Sep 19, 2026
20	TXT Consulting PTY LTD	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	3 contacts →
	Partial evidence “Specialised services consulting firm.” Source: RevenueBase Database · checked Sep 19, 2026
21	CDK Telecommunications	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	2 contacts →
	Indirect evidence “CDK Telecommunications is a fully independent professional consultancy firm specialising in comprehensive telecommunications services for businesses and not-for-profit…” Source: RevenueBase Database · checked Sep 19, 2026
22	Little Fish To BIG Fish	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	2 contacts →
	Partial evidence “We work with companies from start-ups to Enterprise in two ways, customer insight research and business support and advice.” Source: RevenueBase Database · checked Sep 19, 2026
23	Kg&co Consulting	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	2 contacts →
	Indirect evidence “We deliver actual outcomes for our clients.” Source: RevenueBase Database · checked Sep 19, 2026
24	Serious Consulting PTY LTD	Indirect evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	11-50	2 contacts →
	Indirect evidence “Competenza e professionalità al servizio del cliente!” Source: RevenueBase Database · checked Sep 19, 2026
25	Mcguire Marketing	Partial evidence	Melbourne, AustraliaHQ checked Sep 19, 2026	1-10	2 contacts →
	Partial evidence “A customer driven, independent consultancy with extensive networks, experience and strategic cross sector partnerships.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service consulting companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service consulting companies.
Partial evidence: Its own public description names part of customer service consulting companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service consulting companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 138 customer service consulting companies based in Melbourne, Australia

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 175 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer service consulting companies based in Melbourne, Australia at a glance

As of Sep 19, 2026

31.4%Verified-email coverage

4.0Average contacts per company

1-10Median size (employees)

118.1%Largest-city concentration · Sydney

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

115

11-50

51-200

201-500

10001+

Email recency for this list is measured across the whole Australia list rather than for Melbourne, so it is reported there. Company counts and contact totals on this page are exact for Melbourne, over 138 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Melbourne, Australia whose own description of what they do matches “customer service consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service consulting companies, and records with no verified work email. Companies headquartered outside Melbourne are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 175 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service consulting companies by metro in Australia

Customer service consulting companies in Sydney163
Customer service consulting companies in Melbourne138
Customer service consulting companies in Brisbane43

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service consulting companies are there based in Melbourne, Australia?

RevenueBase identified 138 customer service consulting companies headquartered in Melbourne, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Startek Australia, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most customer service consulting companies?

Sydney leads with 163 headquartered companies, followed by Melbourne (138) and Brisbane (43).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 175 verified decision-maker contacts tracked across these 138 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 138 customer service consulting companies based in Melbourne, Australia. Start with a free account, no credit card.

Download this list →

Related lists

Customer service consulting companies by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.