Company lists · Data refreshed September 2026

Top 25 Customer service consulting companies based in Italy

Name: Customer service consulting companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 19, 2026 602 companies tracked

RevenueBase identified 602 customer service consulting companies headquartered in Italy as of September 2026 and tracks 7,714 professional contacts across them, including 1,910 with verified work emails. Milano is the largest hub.

This list covers customer service consulting companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review

602Companies

7,714Contacts tracked

1,910Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service consulting companies based in Italy

Ranked by team size

Top 25 of 602 customer service consulting companies based in Italy, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Covisian	Partial evidence	Milano, ItalyHQ checked Sep 19, 2026	10001+	2,810 contacts →
	Partial evidence “is a tech company specialized in providing, and for & customer care.” Source: RevenueBase Database · checked Sep 19, 2026
2	Koiné SRL	Indirect evidence	Maerne, ItalyHQ checked Sep 19, 2026	501-1,000	239 contacts →
	Indirect evidence “Koiné is a leader company which works in service industry.” Source: RevenueBase Database · checked Sep 19, 2026
3	Protom	Indirect evidence	Naples, ItalyHQ checked Sep 19, 2026	201-500	212 contacts →
	Indirect evidence “We support our Clients in their business development, designing and delivering for them knowledge & technology-intensive solutions, products & services SOLUTIONS & PRODUCTS We…” Source: RevenueBase Database · checked Sep 19, 2026
4	Strategic Management Partners	Partial evidence	Milan, ItalyHQ checked Sep 19, 2026	201-500	206 contacts →
	Partial evidence “Strategic Management Partners is a well-established firm within the management consulting sector: our strength lies in our capacity to link innovative and creative strategies to…” Source: RevenueBase Database · checked Sep 19, 2026
5	Alpenite	Partial evidence	Venezia Marghera, ItalyHQ checked Sep 19, 2026	501-1,000	204 contacts →
	Partial evidence “Alpenite by Arsenalia is a highly skilled consultancy company focused on meaningful end-to-end customer experiences.” Source: RevenueBase Database · checked Sep 19, 2026
6	Intarget	Strong evidence	Milano, ItalyHQ checked Sep 19, 2026	51-200	155 contacts →
	Strong evidence “Customer Journey Consulting” Source: RevenueBase Database · checked Sep 19, 2026
7	PMC Plus - Italia	Indirect evidence	Milano, ItalyHQ checked Sep 19, 2026	201-500	72 contacts →
	Indirect evidence “PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: RevenueBase Database · checked Sep 19, 2026
8	XCC	Partial evidence	Roma, ItalyHQ checked Sep 19, 2026	51-200	71 contacts →
	Partial evidence “XCC – eXperience Cloud Consulting è il brand parte di [Alkemy] Data.Tech.AI, l’area di Alkemy Group specializzata nell’evoluzione di modelli di business potenziati dalla…” Source: RevenueBase Database · checked Sep 19, 2026
9	Studio Necchio	Indirect evidence	Padova, ItalyHQ checked Sep 19, 2026	51-200	56 contacts →
	Indirect evidence “Oltre 25 anni di esperienza al fianco delle imprese Fondato nel da Alessandro Necchio, lo Studio Necchio offre un servizio completo in, & .” Source: RevenueBase Database · checked Sep 19, 2026
10	INSI	Indirect evidence	Ferentino, ItalyHQ checked Sep 19, 2026	11-50	51 contacts →
	Indirect evidence “IN.SI.” Source: RevenueBase Database · checked Sep 19, 2026
11	Modulo Group	Indirect evidence	Padua, ItalyHQ checked Sep 19, 2026	11-50	49 contacts →
	Indirect evidence “Modulo Group è una società di consulenza multidisciplinare nata nel 1990, con l'obiettivo di contribuire al successo dei propri clienti mediante l'elaborazione di una proposta di…” Source: RevenueBase Database · checked Sep 19, 2026
12	Customer Experience Italia S.P.A	Strong evidence	Mantova, ItalyHQ checked Sep 19, 2026	201-500	45 contacts →
	Strong evidence “Customer Experience Italia has been working in consulting since 2013.” Source: RevenueBase Database · checked Sep 19, 2026
13	Sinapsi Group SRL	Indirect evidence	Parma, ItalyHQ checked Sep 19, 2026	11-50	45 contacts →
	Indirect evidence “Sinapsi è una Società di Consulenza Commerciale che da oltre 20 anni supporta le aziende nello sviluppo delle vendite in Italia e all’Estero.” Source: RevenueBase Database · checked Sep 19, 2026
14	Ondatel	Indirect evidence	Matera, ItalyHQ checked Sep 19, 2026	51-200	33 contacts →
	Indirect evidence “Ondatel è leader in Italia nella consulenza strategica e operativa in ambito commerciale e nei servizi per la vendita.” Source: RevenueBase Database · checked Sep 19, 2026
15	DMA	Partial evidence	Cesena, ItalyHQ checked Sep 19, 2026	11-50	29 contacts →
	Partial evidence “DMA è una customer experience company per il B2B che aiuta le aziende a crescere il loro business migliorando la gestione dei clienti, rendendo più efficienti i processi e…” Source: RevenueBase Database · checked Sep 19, 2026
16	Conquality SRL	Indirect evidence	Cinisello Balsamo, ItalyHQ checked Sep 19, 2026	201-500	28 contacts →
	Indirect evidence “La ConQuality oggi rappresenta un Business Partner delle aziende che affidano i servizi in outsourcing, poiché grazie ai riscontri continui, alle analisi condivise, alla qualità…” Source: RevenueBase Database · checked Sep 19, 2026
17	Consulenza Servizi Globali - CSG	Indirect evidence	Perugia, ItalyHQ checked Sep 19, 2026	11-50	27 contacts →
	Indirect evidence “CSG è leader nei servizi professionali di consulenza e vendita alle aziende.” Source: RevenueBase Database · checked Sep 19, 2026
18	Like SRL	Indirect evidence	Cittadella, ItalyHQ checked Sep 19, 2026	11-50	26 contacts →
	Indirect evidence “Like offre servizi di consulenza alle aziende nell’ambito dell’information Technology, sia in ambito strategico che dal punto di vista dell’analisi, implementazione e manutenzione…” Source: RevenueBase Database · checked Sep 19, 2026
19	Geos Consult Lodestar Group	Partial evidence	Milan, ItalyHQ checked Sep 19, 2026	11-50	26 contacts →
	Partial evidence “Geos Consult is a company that offers consulting services in the field of organization and IT.” Source: RevenueBase Database · checked Sep 19, 2026
20	Customer Analytics Italia	Partial evidence	Milan, ItalyHQ checked Sep 19, 2026	1-10	25 contacts →
	Partial evidence “Customer Analytics has worked in 30+ countries, serving 100+ clients operating 440+ contact centers.” Source: RevenueBase Database · checked Sep 19, 2026
21	G&g Idee E Soluzioni	Indirect evidence	Roma, ItalyHQ checked Sep 19, 2026	51-200	23 contacts →
	Indirect evidence “BPO, Servizio Clienti Inbound e Outbound, CRM e Acquisizione Clienti, Social CRM, Back-Office, Help desk tecnico, CUP.” Source: RevenueBase Database · checked Sep 19, 2026
22	Veneto Ricerche	Indirect evidence	Mestre, ItalyHQ checked Sep 19, 2026	11-50	23 contacts →
	Indirect evidence “Veneto Ricerche S.r.l, fondata nel 2001, ha come obiettivo lo sviluppo di progetti finalizzati al miglioramento delle performance dell’azienda.” Source: RevenueBase Database · checked Sep 19, 2026
23	Iama Consulting	Indirect evidence	Milano, ItalyHQ checked Sep 19, 2026	11-50	22 contacts →
	Indirect evidence “IAMA nasce nel 1974 da un gruppo di consulenti aziendali specializzati nel business dei servizi finanziari, con l'intento di trasferire alle imprese italiane le esperienze di…” Source: RevenueBase Database · checked Sep 19, 2026
24	Mercuri International Italia	Indirect evidence	Milan, ItalyHQ checked Sep 19, 2026	11-50	20 contacts →
	Indirect evidence “We are sales people training sales people" Mercuri International è una società internazionale leader nella consulenza e formazione commerciale.” Source: RevenueBase Database · checked Sep 19, 2026
25	Gusella	Indirect evidence	Ponte San Nicolò, ItalyHQ checked Sep 19, 2026	11-50	20 contacts →
	Indirect evidence “Consulenza di direzione per strategie di marca.” Source: RevenueBase Database · checked Sep 19, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service consulting companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service consulting companies.
Partial evidence: Its own public description names part of customer service consulting companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service consulting companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 602 customer service consulting companies based in Italy

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 1,910 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer service consulting companies based in Italy at a glance

As of Sep 19, 2026

24.8%Verified-email coverage

12.8Average contacts per company

1-10Median size (employees)

9.8%Largest-city concentration · Milano

Sep 19, 2026Page data refreshed

Companies by employee count

1-10

406

11-50

141

51-200

201-500

501-1,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 602 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “customer service consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service consulting companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,910 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service consulting companies by metro

Customer service consulting companies in Milano59
Customer service consulting companies in Roma46
Customer service consulting companies in Milano Mi33
Customer service consulting companies in Milan31

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service consulting companies are there based in Italy?

RevenueBase identified 602 customer service consulting companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Covisian, headquartered in Milano, tops this list with the largest team on record.

Which city has the most customer service consulting companies?

Milano leads with 59 headquartered companies, followed by Roma (46) and Milano Mi (33).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,910 verified decision-maker contacts tracked across these 602 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

Ready to reach these companies? Verified emails and direct dials for all 602 customer service consulting companies based in Italy. Start with a free account, no credit card.

Download this list →

Related lists

Customer service consulting companies by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.