Company lists · Data refreshed September 2026

Top 25 Customer service consulting companies based in Germany

RevenueBase identified 1,062 customer service consulting companies headquartered in Germany as of September 2026 and tracks 7,850 professional contacts across them, including 2,377 with verified work emails. Hamburg is the largest hub.

This list covers customer service consulting companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
1,062Companies
7,850Contacts tracked
2,377Verified emails
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The 25 largest customer service consulting companies based in Germany

Ranked by team size
Top 25 of 1,062 customer service consulting companies based in Germany, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer service consulting companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceNuremberg, GermanyHQ checked Sep 19, 20265,001-10,000359 contacts →

Indirect evidence

“The SELLBYTEL Group is one of the worldwide leading outsourcing specialists and part of Webhelp.”

Source: RevenueBase Database · checked Sep 19, 2026
2Strong evidenceMunich, GermanyHQ checked Sep 19, 2026201-500336 contacts →

Strong evidence

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceDüsseldorf, GermanyHQ checked Sep 19, 202610001+251 contacts →

Partial evidence

“Atos Information Technology GmbH is a management consulting company”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceFrankfurt, GermanyHQ checked Sep 19, 202651-200238 contacts →

Partial evidence

“HPP Strategy and Marketing Consulting was established in 1996 as part of a management buyout from today's Daimler AG.”

Source: RevenueBase Database · checked Sep 19, 2026
5Indirect evidenceKöln, GermanyHQ checked Sep 19, 2026n/a223 contacts →

Indirect evidence

“Wir fokussieren uns auf die Branchen Automobil- und Fahrzeugbau, Industrie (insbes.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceRadolfzell, GermanyHQ checked Sep 19, 2026201-500212 contacts →

Strong evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 19, 2026
7Strong evidenceOsnabrück, GermanyHQ checked Sep 19, 2026201-500168 contacts →

Strong evidence

Consulting, Technology & Solutions für Customer Service, Sales & Marketing Wir sind überzeugt: Echter Erfolg entsteht dort, wo Unternehmen ihre Kund:innen konsequent in den…”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceMunich, GermanyHQ checked Sep 19, 202651-200136 contacts →

Partial evidence

“infinit.cx group - The Customer Experience Powerhouse DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der…”

Source: RevenueBase Database · checked Sep 19, 2026
9Partial evidenceLeipzig, GermanyHQ checked Sep 19, 2026201-50097 contacts →

Partial evidence

“Since 1992 TAS AG has been providing all-round solutions for customer communications, making it one of Germany's oldest complex full-service operators in dialogue management.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceNeu-Isenburg, GermanyHQ checked Sep 19, 2026201-50088 contacts →

Indirect evidence

“Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert.”

Source: RevenueBase Database · checked Sep 19, 2026
11Strong evidenceMünchen, GermanyHQ checked Sep 19, 202651-20085 contacts →

Strong evidence

“Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies.”

Source: RevenueBase Database · checked Sep 19, 2026
12Indirect evidenceAachen, GermanyHQ checked Sep 19, 2026201-50079 contacts →

Indirect evidence

“Flaixible ist ein junges, dynamisches und ambitioniertes Unternehmen.”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceErlangen, GermanyHQ checked Sep 19, 2026201-50076 contacts →

Indirect evidence

“Wir sind führende Business Consultancy & IT Solution Integrator im Kundenmanagement.”

Source: RevenueBase Database · checked Sep 19, 2026
14Indirect evidenceBerlin, GermanyHQ checked Sep 19, 2026201-50073 contacts →

Indirect evidence

“ja-dialog – Wir sind dein Kundenservice.”

Source: RevenueBase Database · checked Sep 19, 2026
15Indirect evidenceHamburg, GermanyHQ checked Sep 19, 2026n/a73 contacts →

Indirect evidence

“recruiting.”

Source: RevenueBase Database · checked Sep 19, 2026
16Indirect evidenceDüsseldorf, GermanyHQ checked Sep 19, 202651-20072 contacts →

Indirect evidence

“People before Numbers" Erst der Mensch, dann die Lösung.”

Source: RevenueBase Database · checked Sep 19, 2026
17Indirect evidenceHamburg, GermanyHQ checked Sep 19, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 19, 2026
18Indirect evidenceBad Homburg Vor Der Höhe, GermanyHQ checked Sep 19, 202651-20063 contacts →

Indirect evidence

“SERVIEW – The Home of Human-Centered AI Service Management Als The Home of Human-Centered AI Service Management (HUCAISM) vereinen wir alle Kompetenzen, Methoden, Technologien und…”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceIsmaning, GermanyHQ checked Sep 19, 202651-20057 contacts →

Strong evidence

“Iskander Business Partner is an owner-managed consulting firm specializing in Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products &…”

Source: RevenueBase Database · checked Sep 19, 2026
20Indirect evidenceOberhausen, GermanyHQ checked Sep 19, 2026501-1,00056 contacts →

Indirect evidence

“Gegründet um anders zu sein.”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceKöln, GermanyHQ checked Sep 19, 202651-20052 contacts →

Indirect evidence

“NEOMATIC is more than just a consultancy!”

Source: RevenueBase Database · checked Sep 19, 2026
22Indirect evidenceStuttgart, GermanyHQ checked Sep 19, 202611-5052 contacts →

Indirect evidence

“Executive appointments at the highest level are decisions with long-term impact.”

Source: RevenueBase Database · checked Sep 19, 2026
23Indirect evidenceMuenzenberg, GermanyHQ checked Sep 19, 202651-20050 contacts →

Indirect evidence

“Die nächste wichtige IT-Entscheidung steht an?”

Source: RevenueBase Database · checked Sep 19, 2026
24Partial evidenceNürnberg, GermanyHQ checked Sep 19, 2026201-50041 contacts →

Partial evidence

“Wir sind ein spezialisierter und flexibler Contact Center-Dienstleister mit Consulting-Einheit.”

Source: RevenueBase Database · checked Sep 19, 2026
25Indirect evidenceBönningstedt, GermanyHQ checked Sep 19, 202651-20039 contacts →

Indirect evidence

“Gegründet 2004 hat sich die Consurance mittlerweile auf 3 Kerngebiete spezialisiert.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 1,062 customer service consulting companies based in Germany

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Customer service consulting companies based in Germany at a glance

As of Sep 19, 2026
30.3%Verified-email coverage
7.4Average contacts per company
1-10Median size (employees)
7.0%Largest-city concentration · Hamburg
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
731
11-50
214
51-200
66
201-500
23
501-1,000
2
1,001-5,000
4
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 1,062 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service consulting companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “customer service consulting companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service consulting companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service consulting companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,377 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service consulting companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service consulting companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service consulting companies are there based in Germany?

RevenueBase identified 1,062 customer service consulting companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sellbytel Group, headquartered in Nuremberg, tops this list with the largest team on record.

Which city has the most customer service consulting companies?

Hamburg leads with 74 headquartered companies, followed by Berlin (65) and Munchen (41).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,377 verified decision-maker contacts tracked across these 1,062 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.