Company lists · Data refreshed September 2026

Top 17 Customer satisfaction software companies based in France

RevenueBase identified 36 customer satisfaction software companies headquartered in France as of September 2026 and tracks 551 professional contacts across them, including 206 with verified work emails. Paris is the largest hub.

This list covers customer satisfaction software companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
36Companies
551Contacts tracked
206Verified emails
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The 17 largest customer satisfaction software companies based in France

Ranked by team size
Top 17 of 36 customer satisfaction software companies based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer satisfaction software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceChavanod - Annecy, FranceHQ checked Sep 28, 202651-20086 contacts →

Indirect evidence

“Référence depuis 40 ans dans le domaine des enquêtes et de l’analyse de données, Le Sphinx propose une suite de logiciels utilisés par des milliers de professionnels dans tous les…”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceAvignon, FranceHQ checked Sep 28, 202611-5036 contacts →

Partial evidence

“Vocaza spécialiste des solutions d'enquêtes et de mesure de la satisfaction.”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceParis, FranceHQ checked Sep 28, 202611-5036 contacts →

Partial evidence

“Diduenjoy combines intelligence, creativity, and expertise with cutting-edge technology to set a new standard in the Voice of the Customer, turning insights into meaningful…”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceLille, FranceHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Your customer feedback comes from everywhere-from surveys, online reviews, call center transcripts, and CRM data.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceToulouse, FranceHQ checked Sep 28, 202611-5027 contacts →

Indirect evidence

“PeopleVox, especialistas en la gestión integral de la satisfacción.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceBoulogne-Billancourt, FranceHQ checked Sep 28, 202611-5024 contacts →

Strong evidence

“Qualitelis.com is a French company specialized in online satisfaction measure (customers & employees).”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceLevallois-perret, FranceHQ checked Sep 28, 202611-5021 contacts →

Indirect evidence

“SatisFactory, experts in feedback management & Specialists in setting up live feedback barometers and NPS surveys.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceParis, FranceHQ checked Sep 28, 20261-1019 contacts →

Strong evidence

“Actionable is a startup specialized in predictive analysis of customer satisfaction through artificial intelligence.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceBoulogne-billancourt, FranceHQ checked Sep 28, 202611-5017 contacts →

Indirect evidence

“Editeur SaaS de solutions de Social CEM*, viavoo® propose aux entreprises une plate-forme unifiée de collecte et d’analyse en temps réel de la voix du client digitale, qu’elle…”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceMontreuil, FranceHQ checked Sep 28, 202611-5015 contacts →

Partial evidence

“CLIKING est une startup qui a pour objectif d’aider les entreprises à piloter la satisfaction client grâce à des enquêtes de satisfaction réalisées à chaud sur tablette tactile ou…”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidencePuteaux, FranceHQ checked Sep 28, 202611-5010 contacts →

Strong evidence

“Customer ratings and reviews, Customer care terminals, Customer satisfaction surveys, Mobile satisfaction measures Civiliz develops solutions enabling businesses and services to…”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceParis, FranceHQ checked Sep 28, 202611-508 contacts →

Indirect evidence

“Grâce à la plateforme Aikoz découvrez les véritables problématiques de vos clients et prenez les bonnes décisions.”

Source: RevenueBase Database · checked Sep 28, 2026
13Partial evidenceParis, FranceHQ checked Sep 28, 20261-108 contacts →

Partial evidence

“Improve efficiency through customer responsiveness" No matter the ownership structure, affiliations or size of your establishment, you might have wondered how to:* Evaluate your…”

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceLille, FranceHQ checked Sep 28, 202611-504 contacts →

Partial evidence

“Founded in 2018, PeopleKnow has as our main mission to develop our SAAS survey product as the best experience for customers and employees worldwide.”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceBrest, FranceHQ checked Sep 28, 20261-104 contacts →

Indirect evidence

“Smart surveys for your brand - Créez et partagez des questionnaires intelligents et engageants, adaptés aux mobiles et diffusez-les en multicanal très simplement!”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceParis, FranceHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“With Cogeus, you can measure your customers' satisfaction and commit them to take action based on their level of satisfaction- If a customer is very satisfied, we gather a video…”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceReims, FranceHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“Grappin gives voice to your customers and prospects through satisfaction surveys.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 17 of 36 customer satisfaction software companies based in France

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Customer satisfaction software companies based in France at a glance

As of Sep 28, 2026
37.4%Verified-email coverage
15.3Average contacts per company
11-50Median size (employees)
30.6%Largest-city concentration · Paris
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
17
11-50
16
51-200
3

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 36 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “customer satisfaction software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer satisfaction software companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 206 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer satisfaction software companies are there based in France?

RevenueBase identified 36 customer satisfaction software companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

LE Sphinx, headquartered in Chavanod, tops this list with the largest team on record.

Which city has the most customer satisfaction software companies?

Paris leads with 11 headquartered companies, followed by Boulogne-Billancourt (2) and Lille (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 206 verified decision-maker contacts tracked across these 36 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.