Company lists · Data refreshed September 2026
Top 25 Customer satisfaction software companies worldwide
RevenueBase identified 702 customer satisfaction software companies worldwide as of September 2026 and tracks 16,034 professional contacts across them, including 4,707 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer satisfaction software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer satisfaction software companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer satisfaction software companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 7,034 contacts → | ||||
Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 513 contacts → | ||||
Indirect evidence “InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 501 contacts → | ||||
Partial evidence “SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 438 contacts → | ||||
Partial evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 296 contacts → | ||||
Indirect evidence “Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 215 contacts → | ||||
Indirect evidence “Alchemer empowers you to do more with feedback.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 164 contacts → | ||||
Strong evidence “We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 109 contacts → | ||||
Indirect evidence “Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 109 contacts → | ||||
Indirect evidence “Experience a new era in AI-Powered Management with XEBO.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 108 contacts → | ||||
Partial evidence “Netigate is the AI-powered experience management platform that helps enterprises turn the voice of the customer and employee into business growth.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 107 contacts → | ||||
Partial evidence “Understanding your customer’s experience with your company is critical in today’s business environment.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 107 contacts → | ||||
Partial evidence “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 89 contacts → | ||||
Partial evidence “Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 87 contacts → | ||||
Indirect evidence “At LitmusWorld, we’re redefining how enterprises engage with their most critical stakeholders.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 86 contacts → | ||||
Indirect evidence “Référence depuis 40 ans dans le domaine des enquêtes et de l’analyse de données, Le Sphinx propose une suite de logiciels utilisés par des milliers de professionnels dans tous les…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 83 contacts → | ||||
Indirect evidence “Everybody likes great service.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 81 contacts → | ||||
Indirect evidence “En Auditor Service tenemos como misión ayudar a las compañías a entender y mejorar la experiencia de los clientes.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 80 contacts → | ||||
Partial evidence “Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 78 contacts → | ||||
Partial evidence “SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 76 contacts → | ||||
Partial evidence “Shiji Reviewpro is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback data.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 73 contacts → | ||||
Indirect evidence “Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 73 contacts → | ||||
Indirect evidence “HGEM is the guest experience management platform built for multi-site hospitality.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 71 contacts → | ||||
Indirect evidence “AIM Technologies is an ambitious artificial intelligence company founded in 2018.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 70 contacts → | ||||
Indirect evidence “Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 69 contacts → | ||||
Indirect evidence “Você sabe por que aquele cliente fiel nunca mais voltou?” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer satisfaction software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer satisfaction software companies.
- Partial evidence
- Its own public description names part of customer satisfaction software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer satisfaction software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 702 customer satisfaction software companies worldwide
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Customer satisfaction software companies worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer satisfaction software companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer satisfaction software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer satisfaction software companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 4,707 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer satisfaction software companies by location
6 lists · largest firstEvery Customer satisfaction software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer satisfaction software companies based in the United States143
- Customer satisfaction software companies based in the United Kingdom62
- Customer satisfaction software companies based in India41
- Customer satisfaction software companies based in the Netherlands39
- Customer satisfaction software companies based in France36
- Customer satisfaction software companies based in Brazil26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer satisfaction software companies are there worldwide?
RevenueBase identified 702 customer satisfaction software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Freshworks, headquartered in San Mateo, tops this list with the largest team on record.
Which country has the most customer satisfaction software companies?
The United States leads with 143 companies, followed by the United Kingdom (62) and India (41). Every customer satisfaction software companies list by country and city is linked on this page.
Which city has the most customer satisfaction software companies?
London leads with 24 headquartered companies, followed by Paris (11) and San Francisco (11).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,707 verified decision-maker contacts tracked across these 702 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.